Five Guys
12515 Jefferson Ave #220, Newport News
(757) 988-3960
Recent Reviews
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$50 for 2 burgers and fries only to find hairs in my fries, was told she would refund $6 for my fries. No one in there wearing a hairnet. When I stated that to the Manager I was told their hair wasn't long enough to make them wear them. It was long enough for me to see them in my food.
Atmosphere: 1
Food: 1
Service: 1
Its good
In my opinion, Five Guys offers a decent burger and fries. If your looking for something different, like a tasty burger instead of one that tastes like cardboard at other places to eat, then this is a place to get a good burger. Some will complain the high cost of the burgers but in the end, its a meal and hunger is thwarted. It depends how deep your pockets are. An average meal for two here may run about thirty bucks. Thats a large double patty cheese burger, a single patty cheese burger and a "small" order of fries to feed two people and two large drinks. Orders come relatively quick. Staff is always kind and polite. We frequent this place about once evey 10 to 15 days.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Great place, it had delicious food and the staff was amazing! The MVP was the cashier who took the time to explain the different sizes of fries and their seasonings. They were so friendly and the atmosphere was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cajun Fries, Double Cheeseburger
Best burger in town
Atmosphere: 3
Food: 5
Service: 5
This place has become a disgrace due to all the extra grease, poor food quality overpriced menu just an all around bass experience
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Large Cajun Fries, Bacon Burger
Excellent location. Food is made fresh and the employees are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cajun Fries, Little Cheeseburger, Little Bacon Cheeseburger, Double Cheeseburger, Cheeseburger, Grilled Cheese
I like the peanuts while waiting for my food!
Atmosphere: 3
Food: 5
Service: 5
Fastest five guys ever and food was great
Atmosphere: 5
Food: 5
Service: 5
By far the BEST burger I've had in a long time!!
Food: 5
Recommended dishes: Large Cajun Fries, Cheeseburger
Restaurantji Recommends
There are no milkshakes at this location.
The little bacon cheeseburger and the little fry are always what I get from Five Guys but today and at this location I was extremely satisfied with how they tasted for some reason. It’s like they took their time with my order lol I don’t know but everything things tastes so fresh, the bacon is crispy just how I like it, the fries were seasoned to perfection. Keep doing what y’all are doing! I love it so much I had to stop eating and write this review
Atmosphere: 5
Food: 5
Service: 5
Good place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Its been forever since I've been and it was as good as i remember it. The peanuts are back!! The burger was delicious and the fries were on point. Thank you! Makes the extra money worth it. ?
Parking: Its in a shopping center so plenty of spots
Kid-friendliness: 5Guys is fun and they have a nice outdoor area in the back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
The 2 stars has nothing to do with food or service - sadly cost. Walked in and ordered plain hot dog, small fries, small drink - total at $18..... way to expensive for me, i hadnt paid attention to cost before ordering - my mistake. I had to leave and find another place to eat when I saw total, sad because I used to love them, but that is not my budget for a hot dog and fries ☹️
Atmosphere: 2
Food: 2
Service: 2
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