Hibachi Grill & Sushi Buffet
12745 Jefferson Ave, Newport News
(757) 988-8988
Recent Reviews
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Was invited here for a birthday dinner and after reading the reviews was already really skeptical and honestly didn’t want to go. But I called and confirmed pricing for adults because they have it NO WHERE on any websites or even in their restaurant ($15.99 for adults) and when asked about children and how old they have to be she proceeded to argue with me and basically yell through the phone that I had to call back at dinner for her to tell me how much it would cost??? She clearly doesn’t understand English very well and can not comprehend a simple question of “how old for children that have to pay?”. In other words, we will not be spending any money with this establishment even for a birthday party. Between the awful interaction with the lady who answered the phone and the reviews showing how disgusting this place is, maybe they should close for awhile and revamp some stuff before taking more of people’s hard earned money.
Atmosphere: 1
Food: 1
Service: 1
I used a corporate card to pay for my “meal” I now feel I need to send HR an apology for wasting their money. Food was old, dry, lacked any flavor, just avoid this place
Atmosphere: 1
Food: 1
Service: 1
Disgusting! 🤢🤮🌮
Atmosphere: 1
Food: 1
Service: 1
Great meal in & out
Atmosphere: 3
Food: 5
Service: 3
Went with the family, and surprisingly, we all liked the food. There's a variety of dishes to choose from, and there's even sushi. And if you want a special dish cook, they've got it.
Atmosphere: 5
Food: 5
Service: 5
The food is cold. The staff is as friendly as a wet mop.
Atmosphere: 1
Food: 1
Service: 1
This place I would not recommend. The food is cold on the food bar. The waitress use the same gloves she sweep floor with They manger want to go back and forth with me in front of other customers. They need to call the health department. This place is not clean. She telling me my grandchild is not a child because she is tall for her age. Really how are you going tell me about my grandchild. The food is not worth the price. I will notify the health department about the uncleaness
Atmosphere: 1
Food: 1
Service: 1
Don’t make no sense saying my kid ain’t a child trying to argue her godmom up and down. Food was nasty! That’s why yall business dying out now. My daughter taller than her and she used her Greenlight card and the lady talking about she’s an adult because she used her card smh get out of here with all that. Ridiculous, she’s 10!
For two adults and a small child, the cost was $47 before tax and tip. This seemed steep given the quality of food and quantity of choices. It took forever to get seated despite being relatively empty. We never received drink refills, and we never received our check. I had to track someone down to pay. We used to really like going here, but it seems to have really gone downhill. I don't think we will return, unfortunately.
Atmosphere: 3
Food: 3
Service: 1
My family and I had a VERY BAD experience here. My kids were very happy and excited before walking through the door, to leave crying, upset, and still hungry. We were denied service, the host was very rude, she refused to serve us. She seated us at an available table, and then out of nowhere she said “I will not serve you”, “Spend your money somewhere else”, “Leave”, “Get Out”, she repeated herself multiple times, standing there belittling us while other families were watching. My family and I felt very uncomfortable, embarrassed, and confused on the way we were treated. We did not understand what was going on, being treated unfairly. No family deserves the treatment we experienced that evening. My family and I never been through anything like this. We continuously asked why we were being removed, we never got a response or an explanation on why we were kicked out.
Restaurantji Recommends
VERY DISQUSTING FOOD . NO SALAD BAR HARDLY ON SALAD TYPE WAS IMATION CRABMEAT WITH MAYO LETTICE WAS WILTED AND MIXED GREENS WAS LIKE 1/4 FULL OF DEAD ROTTEN PIECES. PICKLES WATERERED DOWN , BLACK OLIVE WATERED DOWN OVER COOKED COLD AND OLD. FALSE ADVERTISEMENT. THERE IS NOT EVEN CLOSE WHAT THEY ADVERTISED AVAILABLE. 2 COMPLETE STATIONS NOT EVEN OPEN. ONLY SEAFOOD WAS BABY OYSTER AND CLAMS YUK. NO CRABS NO CRAB LEGS . ALOT OF EMPTY CONTAINERS NEVER FILLED. SUSHI WAS EMPTY. WAS NOT WORTH $15.00 NOT EVEN WORTH 9.95.
S T A Y A W A Y. !!!!!!!!!!!
I would give 0 in all categories bit
Atmosphere: 1
Food: 1
Service: 1
ROACHES IN FOOD!! DO NOT EAT HERE! I showed the waitress the roach on my son’s plate (that he was already eating off of). She ran to the “owner/manager” and the manager came over and didn’t even look at the roach, she just said she would remove the stack of plates from the bay. The manager was EXTREMELY RUDE!! We told her we will not be eating the remainder of the food bc typically if there is one roach, there’s more. She said okay but we would need to pay for our food. I REPEAT - DO NOT HERE!!!
Atmosphere: 1
Food: 1
Service: 1
The food wasn’t fresh and the server ignored me when I tried to bring it to her attention. Spoke with the manager and she was extremely rude and didn’t try to accommodate for the food not being fresh. Paid for food I didn’t eat or enjoy, horrible place and would not recommend. Definitely bottom of the barrel and the manager needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
The food tastes average and the waiters are very enthusiastic❤️
I literally called to ask a few questions since it’s nothing on the website that I needed answers to and after the 2nd question the lady hug up in my face😭now I’m simply just never going to go if this how they treat customers. Disgusting and super disappointing
Atmosphere: 1
Food: 1
Service: 1
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