Hong Kong Chinese Restaurant

This was actually the first time i ever got take out from this establishment. Even though i think the prices are kind of high,
the food however was amazing. I plan on coming back, just not as often as i would like. i got to get a second job

Atmosphere: 4

Food: 5

Service: 4

My go to Chinese takeout place for over 15 years, have never had any issues or dissapointments. They have no problems customizing any food order you, which is helpful because my Autistic child is a picky eater, today they made just plain fried rice, and plain mai Fun noodles, for her and she thoroughly enjoyed. I enjoyed dumplings with extra spicy hot and sour soup, delicious!!

Atmosphere: 5

Food: 5

Service: 5

Chicken wings were burnt and I received pork fried rice instead of the plain fried rice that I requested. Delivery came from uber eats. Also there was a piece of a silver scrubber used to wash dishes in my general chicken

The customer service was polite and excellent Their service was quick. The food was made fresh , I would highly recommend this place to eat at 100%

Atmosphere: 5

Food: 5

Service: 5

Egg roll was fried too long. Very greasy. Bourbon chicken was overcooked and dry. And of course another Chinese place that thinks substituting yellow rice and calling it fried rice is acceptable. Will not go back

Atmosphere: 2

Food: 1

Service: 4

I ordered the Shrimp Egg Foo Young combo and as I starting eating the patty's I bit into bits and pieces of egg shells. I've ordered this before and I have experienced the same thing. It ruined the whole entire combo. Also, the shrimp egg roll was soaked in grease. I won't be ordering this again....smh.

Atmosphere: 3

Food: 1

Service: 3

good food and service! will definitely come back, it’s rare to see Chinese restaurants like these around nowadays. i know their food is authentic! i always get the shrimp and broccoli, so good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Roll, Fried Chicken Wings, Cheese Wonton

I’ve been going for years and have enjoyed the food and customer service! The dishes come out in a timely manner and I’ve really like the meals I’ve had here, specifically the beef and broccoli. I recommend!!

Atmosphere: 5

Food: 5

Service: 5

OMG, I used to love chinese food but not after today. We dined in this evening, the food was good until I saw a baby cockroach in my lo mein. It made me feel sick to my stomach since I ate 3/4 of the way. My wife took the food back to the cashier/manager and said their a bug in our food. He took the lo mein and dump it away fast without asking us nor appologizing. I felt gross and ran to the restroom then puked. My wife ran after and checked on me to see that I was ok, but the cashier/manager didn't seem to care. After a while, I came out of the restroom, faced the manager and said all I want is to have some good food, what you have done there was not sanitary. All he replied back was "It was never happen before." I can refund you $12.50, but we spend about $40 of food. Not even a formal APPOLOGY nor saying my bad or say sorry about what happen. What more important to me, it is all about respect the customers, he should have responsed back to me with an appology, not about the stupid refunding the money and tried to keep it it cool. If I was not calm at that moment, I could have taken picture of the baby cockroach in my lo mein, and post it all over the internet, then reported them already to the environmental health department (EHD). I am not upset, I just felt disappointed that how the cashier/manager of this place responsed to me just so normal like nothing happen, no shock nor surprise to him. I am writting this message just hope the message could reach out to owner, and hope the owner could look into his or her restaurant. This Hong Kong Chinese restaurant on Oyter Point, in Newport News, needs improve the cleanliness and carefully prep the food safe for everyone to eat, and most important, to re-train the staffs treat customer with care and respect.
I have fath in you, change it, improve it, treat customer with respect, don't give it a bad name or bad reputation.
B.K.

Atmosphere: 2

Food: 1

Service: 1

Good food.

Atmosphere: 5

Food: 5

Service: 5

Didn’t even read the clear instructions i left. I’ll never go back. Not worth it

Atmosphere: 1

Food: 2

Service: 1

Most of the time this place is decent. This time it was horrible. We usually don't come here later in the day and I won't ever again. The food was horrible. The orange chicken tasted like it was cooked earlier in the day. The chicken fried rice was rubbery and flavorless. My cheese wontons were old like they were cooked yesterday. It will be a long time before I tried them again. I'll probably come around lunch time.

Atmosphere: 2

Food: 1

Service: 2

Super china is much better

The rice was bland the noodles were dry. This was the worst Chinese American food I’ve ever had, this place has been going down hill…made my stomach upset this time. And the prices are not consistent.

Atmosphere: 1

Food: 1

Service: 3

Hot and perfect every time. Enough for me for days ?

Atmosphere: 5

Food: 5

Service: 5