Juan's Mexican Cafe and Cantina

Had a great time celebrating my daughter's 21st Birthday at the Newport News location.

Atmosphere: 5

Food: 5

Service: 5

Food was great the server that help me was new an older American lady. She was great kept on checking on me .

Atmosphere: 5

Food: 5

Service: 5

Fast and friendly service. Good for group parties.

Atmosphere: 5

Food: 5

Service: 5

I've only had this place (this location specifically) via delivery, but every time I get their carne asada fries, it's perfect! It's a whole meal in itself, and I get tortilla chips and salsa as well. I also had their horchata drink for the first time, and it's so delicious! Still craving it!

Atmosphere: 5

Food: 5

Service: 5

Great experience. The only thing I would recommend is labeling the food if it’s extra spicy. I didn’t know the Burrito Norteño was full of jalapeños. I let our waitress , Karla, know and she worked with us. Overall great staff and awesome atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Heidy was very helpful. She did a great job.

Atmosphere: 5

Food: 5

Service: 5

Met up with a friend for lunch. It has been a long time since I’ve been here( couple of years ) and she has never been. The margarita were great. I had the raspberry and it was not too sweet like most places. I had the Taquitos Mexicano. 2 chicken and 2 beef. They were cooked perfectly but the flavor just wasn’t really evident. The meat was very bland. My friend had the Shrimp Fajitas. The plate looked great but she only ate a couple bites because there was no seasoning or flavor and the shrimp was way over cooked. The
server was great and attentive. The atmosphere is like most Mexican restaurants with the music and decor. The booths are comfy. It is interesting to see they have little robots that bring out your phone now… I’d give it another shot maybe at another location. It was just disappointing on the food end, especially with a bill of $90. Hopefully this was just an off day for the cook.

Atmosphere: 4

Food: 2

Service: 4

Heidy was very good today! Awesome place to eat!

Atmosphere: 5

Food: 5

Service: 5

Food was awesome and so was service. Our waitress Heidi was super nice and attentive.

Atmosphere: 5

Food: 5

Service: 5

Heidy was great!! Super friendly and very attentive :-) we unknowingly came 15 minutes before lunch ended, and they accommodated us and allowed us to order the specials! Food was a 10/10, drinks were a 10/10

Atmosphere: 5

Food: 5

Service: 5

Quensy is a great waitress. She was warm and friendly.

Atmosphere: 5

Food: 5

Service: 5

The food was great! The service was good. Quensy was our server and she was attentive to our needs while we were there.

Atmosphere: 5

Food: 5

Service: 5

Quensy was such a great waitress I love her so sweet quick and beautiful ! The restaurant is nice , Robot comes and brings your food !!!! Awesome Bahama mama was amazing just enough liquor , how I like it (bartender u did great) !

Atmosphere: 5

Food: 3

Service: 5

Lili is a great waitress! Very attentive and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Heidy was fantastic! She checked back frequently and was very friendly. Will definitely come back!

Atmosphere: 5

Food: 5

Service: 5