Kelly's Tavern
1010 Loftis Blvd, Newport News
(757) 246-0080
Recent Reviews
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Great food and service. Quiet enough to hear your dining partner.
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Home Fries, St Patty Melt Burger and Fries with Egg and Mushrooms, Fish and Chips, Chicken Sandwich
This place is dogwater. It's trash on God, no cap. Don't question me. It's trash!
I had a burger and it was amazing I loved it one of the best I have ever ate
Atmosphere: 5
Food: 5
Service: 5
Hey it's the pub, but I would say slide in there before 8. For whatever reason the food is a lil better. But it's always kinda hit or miss . Drinks can smoke it's cool
Atmosphere: 4
Food: 4
Service: 3
Came in to grab drinks and food but the only area open is a smoking area. As non smokers not thrilled to be subjected to the second hand smoke if we want to be here. We ordered drinks because we were already here (decided against food) and they brought my husband's Guinness in the can.... that says enough about the quality of this place. Won't be returning!
Atmosphere: 1
Service: 1
Love the tuna bites and the white chili!
Atmosphere: 5
Food: 5
Service: 5
I'm new here and came in to watch the game and have a bite. There were lots of people here who seem like regulars. It's a nice spot with ok food. I wasn't a fan of their sauces for the chicken tenders, but the tenders were good. You're allowed to smoke in this bar.
Atmosphere: 4
Food: 4
Service: 5
Onion ring appetizer was HUGE. Burgers were huge as well! Real potatoe fries. Out of the way place off the main street.
Atmosphere: 4
Food: 4
Service: 5
I have delayed writing a review due to frequent visits to your establishment. I have observed a consistent issue with the bartenders, distinct from the commendable efforts of the wait staff on the floor. The bartenders consistently provide poor service, exemplified by instances such as asking about specials only to be met with a dismissive "nothing," despite numerous promotional posters. Tonight, Jennifer, a bartender who claims to have served us for 12 years, displayed unprofessional behavior and deflected responsibility onto a server for a mistake with an order. When confronted about an incorrect beer order, her response was confrontational and unhelpful.
This incident is not isolated to Jennifer; it reflects a broader pattern of disdain among all bartenders towards their roles, adversely affecting customer experience. Conversely, the service provided by servers in the pool area has consistently been courteous and helpful, despite the challenging environment.
Given my background in customer service-oriented roles, both personally and professionally, I find it regrettable that the standard of service at Kelly's has declined to a point where we no longer dine there. Instead, our visits are limited to pool and music, often hindered by poor sound quality.
Whether due to changes in management or otherwise, the decline in service quality is evident. Regrettably, I cannot recommend Kelly's to others. To the bartenders, I suggest reconsidering your employment if dissatisfaction persists, as it unduly impacts patrons.
Atmosphere: 1
Food: 1
Service: 1
Ask for Haley, she's great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good Reuben sandwich but a bit skimpy on the meat. Excellent fires and onion rings. Our waitress was top notch
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Homemade Home Fries
This place has a great atmosphere and a delicious vegan burger! They also have great fries and Vienna lager on draft. Nice bar but quiet dining area too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade Home Fries, Veggie Burger
The only place that’s good every time so far. Pricey for good reason. yummy
Atmosphere: 3
Food: 5
Service: 4
Quiet atmosphere, pleasant staff
Atmosphere: 5
Food: 5
Service: 5
I liked this place. If I return to Newport news I will definitely visit again.
Atmosphere: 4
Food: 4
Service: 4
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