Disgusting 🫣 what happened to the recipe??? Bought our Dinner just to put into the trash😒 cole slaw not even close to what it was before, same with the chicken and mashed potatoes. STOP MAKING DISGUSTING FOOD. WHAT HAPPENED TO THE PREVIOUS RECIPES? WHO IS CHANGING THEM? THAT PERSON NEEDS TO BET FIRED!.
Food: 1
Service: 5
Kishawn Winslow
Cashier was wonderful but the food and even the drink was terrible. Chicken was slimey, Mac and cheese wasn’t fully cooked and neither was the corn.
Atmosphere: 5
Food: 1
Service: 5
Lisa Gaidowski
It was a nice trip to KFC. Job well
Atmosphere: 5
Food: 5
Service: 5
Anthony Hann
I visited the KFC drive-thru on Sunday, December 8th, at 1:30 PM, and it was, without a doubt, one of the worst fast-food experiences I’ve ever had. It started with the woman taking my order over the intercom. She was beyond rude—rushing me, constantly talking over me, and acting like she didn’t want to be there. Honestly, if she’s that miserable, maybe she should consider taking the day off or finding a new job.
To make matters worse, they were out of nearly everything. A chicken restaurant that can’t keep stock on a Sunday afternoon? Ridiculous. The chicken I finally managed to get was bland and uninspired—barely any flavor at all. For a $20+ order, I at least expected decent food. They didn’t even include ranch sauce, which I specifically asked for. And to top it all off, they didn’t give me a receipt, which felt incredibly unprofessional and frustrating.
Overall, this was a horrible experience from start to finish. The staff’s attitude, the lack of stock, and the poor-quality food were unacceptable. I won’t be returning anytime soon, and I wouldn’t recommend this location to anyone. Do better, KFC.
Atmosphere: 1
Food: 1
Service: 1
Ken Dahl
I ordered a 4-piece, fried chicken only box. I expected the box to contain a wing, a breast, a leg, and a thigh. When I got home I found all dark meat-two legs, and two thighs. The person who took my order over the intercom spoke in a low volume voice. I could barely understand him.
Atmosphere: 1
Food: 1
Service: 1
CHEF KJ
Take his ass off the register!! I wanted a 4 pc tender !!!
Service: 1
Emanuel hines
Horrible people working their will never go back to this location
Food: 2
Service: 1
Brandy Edwards
I do door dash and manager on duty is very rude told me waiting on a product been here almost 30 mins and wouldn’t tell me what product she was waiting on and was doing other customers orders that came after me being here almost 30 mins..plus manager wanna get nasty with me for her mess up.. I don’t recommend ordering from this kfc whether door dash or just in genera … manager very unprofessional and other workers just walking around not helping
Vicki Griffin
This was in Newport News, VA. No green beans like I'm use to in
I worked at KFC for 6 years never been so nasty even at this location somebody not putting trimmers on there chicken and getting rid of the Old chicken nerver going back
Everytime I call this establishment they never answer as if there is something wrong with their phone.
frank orris
Nice people and great chicken fingers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5 PC Tenders Big Box
Curtis Filmore
Great customer service!! Thank you...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Sandra H
They were rude the chicken was soggy and how old is gross white stuff in the middle of it took it back so there's nothing they could do set the piece on a piece of napkin and grease was all over the table the pot pie was so dry and couldn't even eat it it was the worst food I've ever eaten in my life we will never stop there again we are on our way from water country it was dirty know it was terrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Ashes
This is a combo shop. Both KFC and Taco Bell. It used to be a great shop. Today was NOT one of those days. I ordered Taco Bell food. The meat in the tacos and the Mexican pizza were bad. It made me want to vomit. I was sick for two days afterward. I only took a couple of bites. I threw the rest of the food away. What a waste! I'm so done with that location!
Disgusting 🫣 what happened to the recipe??? Bought our Dinner just to put into the trash😒 cole slaw not even close to what it was before, same with the chicken and mashed potatoes. STOP MAKING DISGUSTING FOOD. WHAT HAPPENED TO THE PREVIOUS RECIPES? WHO IS CHANGING THEM? THAT PERSON NEEDS TO BET FIRED!.
Food: 1
Service: 5
Cashier was wonderful but the food and even the drink was terrible. Chicken was slimey, Mac and cheese wasn’t fully cooked and neither was the corn.
Atmosphere: 5
Food: 1
Service: 5
It was a nice trip to KFC. Job well
Atmosphere: 5
Food: 5
Service: 5
I visited the KFC drive-thru on Sunday, December 8th, at 1:30 PM, and it was, without a doubt, one of the worst fast-food experiences I’ve ever had. It started with the woman taking my order over the intercom. She was beyond rude—rushing me, constantly talking over me, and acting like she didn’t want to be there. Honestly, if she’s that miserable, maybe she should consider taking the day off or finding a new job.
To make matters worse, they were out of nearly everything. A chicken restaurant that can’t keep stock on a Sunday afternoon? Ridiculous. The chicken I finally managed to get was bland and uninspired—barely any flavor at all. For a $20+ order, I at least expected decent food. They didn’t even include ranch sauce, which I specifically asked for. And to top it all off, they didn’t give me a receipt, which felt incredibly unprofessional and frustrating.
Overall, this was a horrible experience from start to finish. The staff’s attitude, the lack of stock, and the poor-quality food were unacceptable. I won’t be returning anytime soon, and I wouldn’t recommend this location to anyone. Do better, KFC.
Atmosphere: 1
Food: 1
Service: 1
I ordered a 4-piece, fried chicken only box. I expected the box to contain a wing, a breast, a leg, and a thigh. When I got home I found all dark meat-two legs, and two thighs. The person who took my order over the intercom spoke in a low volume voice. I could barely understand him.
Atmosphere: 1
Food: 1
Service: 1
Take his ass off the register!! I wanted a 4 pc tender !!!
Service: 1
Horrible people working their will never go back to this location
Food: 2
Service: 1
I do door dash and manager on duty is very rude told me waiting on a product been here almost 30 mins and wouldn’t tell me what product she was waiting on and was doing other customers orders that came after me being here almost 30 mins..plus manager wanna get nasty with me for her mess up.. I don’t recommend ordering from this kfc whether door dash or just in genera … manager very unprofessional and other workers just walking around not helping
This was in Newport News, VA. No green beans like I'm use to in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy
I worked at KFC for 6 years never been so nasty even at this location somebody not putting trimmers on there chicken and getting rid of the Old chicken nerver going back
Restaurantji Recommends
Everytime I call this establishment they never answer as if there is something wrong with their phone.
Nice people and great chicken fingers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5 PC Tenders Big Box
Great customer service!! Thank you...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
They were rude the chicken was soggy and how old is gross white stuff in the middle of it took it back so there's nothing they could do set the piece on a piece of napkin and grease was all over the table the pot pie was so dry and couldn't even eat it it was the worst food I've ever eaten in my life we will never stop there again we are on our way from water country it was dirty know it was terrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
This is a combo shop. Both KFC and Taco Bell. It used to be a great shop. Today was NOT one of those days. I ordered Taco Bell food. The meat in the tacos and the Mexican pizza were bad. It made me want to vomit. I was sick for two days afterward. I only took a couple of bites. I threw the rest of the food away. What a waste! I'm so done with that location!
Atmosphere: 1
Food: 1
Service: 3
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