If I could give a zero stars, I would. I ordered pizza on Tuesday for an event on Saturday, and it was delivered late. The store didn't even have the courtesy to give me a heads up that their driver was still at home and had not showed up for work, after the delivery time. I called three times and they kept giving me the run around, only to discover, they had not picked up the items, and maybe not even cooked it according to their timeline. WORST.PLACE.EVER. Don't order here.
Atmosphere: 1
Food: 1
Service: 1
Rondal Lawson
I will go back again, great food ❤️
Atmosphere: 5
Food: 5
Service: 5
Miguel Trujillo
I love Marco's pizza, but this has to be the worst one I've ever been to. The service is horrible. The employees are rude as hell. I try to speak as politely as possible, but I'm treated with extreme rudeness. And I'm not the one who messed up my order, they did. I ordered the Pepperoni Magnifico with out cheese(I can't eat cheese). And I also pay for double Pepperoni, because I love Pepperoni. So I get the Magnifico, which is supposed to be full of Pepperoni, and I also pay for extra Pepperoni, but my pizza literally has 3 Pepperoni slices a slice. It's supposed to have 2 types of Pepperoni, but I'm getting 3 a slice, that's just ridiculous. I shouldn't even have to pay for extra Pepperoni because my pizza is cheaper for them to make without cheese, but no, I still pay for double Pepperoni and receive a sorry looking pizza with barely any Pepperoni on it. When I show them my pizza, I just get pure attitude. I guess they would rather be standing in a circle talking with the rest of the employees. But what's even worse, is one of the employees tells me that the owner of the shop and management has told them to cut back on how much toppings they put on each pizza. So looks like everyone's pizza is going to be less quality because the owner is try to make as much money, while screwing over the customers. If I was Marco's, I would remove this owner because they are just going to discredit Marco's name. So sad how people can be so greedy and be okay with selling less quality food to customers paying the same prices as before, actually, the price are probably more than before. If I was you, I would avoid this Marco's, because of the poor service and the poor management trying to take advantage of its customers. Time to find a new pizza place, because I will never go back here again.
Atmosphere: 1
Food: 1
Service: 1
Ashley Harris
Restaurant really doesn’t care and you get these automated response messages like they care. It’s been almost a month and no one has reached out in any type of way, worst Marcos ever. They want you to forget about it but you never forget bad service. I will continue to reach out for my wasted money.
Atmosphere: 1
Food: 1
Service: 1
Talana Davis
Whoever was taking calls on Saturday night was rude as sugar honey ice tea and needs a new job! Her mouth is so sassy makes no sense and she put me on hold as if she was going to take my order and hung up on me ON PURPOSE ? If I was a real crazy person I’d came on up to the store to show her a thing or two!!!
Mike Trujillo
I love Marco's pizza, but this has to be the worst one I've ever been to. The service is horrible. The employees are rude as hell. I try to speak as politely as possible, but I'm treated with extreme rudeness. And I'm not the one who messed up my order, they did. I ordered the Pepperoni Magnifico with out cheese(I can't eat cheese). And I also pay for double Pepperoni, because I love Pepperoni. So I get the Magnifico, which is supposed to be full of Pepperoni, and I also pay for extra Pepperoni, but my pizza literally has 3 Pepperoni slices a slice. It's supposed to have 2 types of Pepperoni, but I'm getting 3 a slice, that's just ridiculous. I shouldn't even have to pay for extra Pepperoni because my pizza is cheaper for them to make without cheese, but no, I still pay for double Pepperoni and receive a sorry looking pizza with barely any Pepperoni on it. When I show them my pizza, I just get pure attitude. I guess they would rather be standing in a circle talking with the rest of the employees. But what's even worse, is one of the employees tells me that the owner of the shop and management has told them to cut back on how much toppings they put on each pizza. So looks like everyone's pizza is going to be less quality because the owner is try to make as much money, while screwing over the customers. If I was Marco's, I would remove this owner because they are just going to discredit Marco's name. So sad how people can be so greedy and be okay with selling less quality food to customers paying the same prices as before, actually, the price are probably more than before. If I was you, I would avoid this Marco's, because of the poor service and the poor management trying to take advantage of its customers. Time to find a new pizza place, because I will never go back here again.
I placed an order lastnight online w the deals n used my coupon to redeem the new fiery pizza also 2ltstarry soda w lg pizza plus cheese sticks n got a discount ..amy the manager stated I didnt order that it doesnt comes w cheese bread w it states online which it does all I ask was for a discount on my next purchase my sausage pizza tasted old..n she was just going on n on about it like I was wrong when I paid for it....I also called today to speak to a manager he sound real young he like I'm the manager n he talking to someone else which I think was amy cause a girl like what about amy..he talking about the time he clocked in I just hung the phone up rude n unprofessional..everyone dont deserve to be a manger ..all I wanted was my cheese bread I ordered or 3 off my next purchase n amy was rude also the one that picked up today about when he clocked in laughing instead of listening to me ..40 I should of .gotton what I ordered online..thanks.
I did not have a great experience. My pizza was delivered late and then sat on the porch for about 20 minutes before I decided to look outside. The tracker still told me out for delivery instead of delivered or i would have looked way sooner. The driver did not knock or anything as my family was in the living room. We had to reheat the pizza. I reached out and left a review and the manager promised a new order fresh and delivered by her. Being that she told me i only had a week to get it and couldnt get a refund, i chose her next shift. She blamed doordash which i did not order through, i went on the website. The day came and she did not reach out to me about the order at all. It has been 5 days and no resolve. I tried calling the manager twice but she declined to answer. My family ate cold dry pizza and cheesesticks and never got what we were promised.
I like the pizza here. The gentleman who works up front is very nice and accommodating. Always good service ??
Atmosphere: 5
Food: 5
Service: 5
Rainnah Wright
I like the pizza here. The gentleman who works up front is very nice and accommodating. Always good service 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Kay Flowers
I think they are falling off a bit crust to thickMy wings tonight can't even tell what sauce it isPizza is ok but I guess it depends who's working at this point.I believe new management is needed most foodservice workers don't care anymore.
Atmosphere: 4
Food: 2
Service: 4
Calvin Hicks
I ordered pizza and Buffalo wings.I waited patiently for my order to come. The employees there were so courteous.
I love Marcos ill pick it over any one
Atmosphere: 5
Food: 5
Service: 5
If I could give a zero stars, I would. I ordered pizza on Tuesday for an event on Saturday, and it was delivered late. The store didn't even have the courtesy to give me a heads up that their driver was still at home and had not showed up for work, after the delivery time. I called three times and they kept giving me the run around, only to discover, they had not picked up the items, and maybe not even cooked it according to their timeline. WORST.PLACE.EVER. Don't order here.
Atmosphere: 1
Food: 1
Service: 1
I will go back again, great food ❤️
Atmosphere: 5
Food: 5
Service: 5
I love Marco's pizza, but this has to be the worst one I've ever been to. The service is horrible. The employees are rude as hell. I try to speak as politely as possible, but I'm treated with extreme rudeness. And I'm not the one who messed up my order, they did. I ordered the Pepperoni Magnifico with out cheese(I can't eat cheese). And I also pay for double Pepperoni, because I love Pepperoni. So I get the Magnifico, which is supposed to be full of Pepperoni, and I also pay for extra Pepperoni, but my pizza literally has 3 Pepperoni slices a slice. It's supposed to have 2 types of Pepperoni, but I'm getting 3 a slice, that's just ridiculous. I shouldn't even have to pay for extra Pepperoni because my pizza is cheaper for them to make without cheese, but no, I still pay for double Pepperoni and receive a sorry looking pizza with barely any Pepperoni on it. When I show them my pizza, I just get pure attitude. I guess they would rather be standing in a circle talking with the rest of the employees. But what's even worse, is one of the employees tells me that the owner of the shop and management has told them to cut back on how much toppings they put on each pizza. So looks like everyone's pizza is going to be less quality because the owner is try to make as much money, while screwing over the customers. If I was Marco's, I would remove this owner because they are just going to discredit Marco's name. So sad how people can be so greedy and be okay with selling less quality food to customers paying the same prices as before, actually, the price are probably more than before. If I was you, I would avoid this Marco's, because of the poor service and the poor management trying to take advantage of its customers. Time to find a new pizza place, because I will never go back here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurant really doesn’t care and you get these automated response messages like they care. It’s been almost a month and no one has reached out in any type of way, worst Marcos ever. They want you to forget about it but you never forget bad service. I will continue to reach out for my wasted money.
Atmosphere: 1
Food: 1
Service: 1
Whoever was taking calls on Saturday night was rude as sugar honey ice tea and needs a new job! Her mouth is so sassy makes no sense and she put me on hold as if she was going to take my order and hung up on me ON PURPOSE ? If I was a real crazy person I’d came on up to the store to show her a thing or two!!!
I love Marco's pizza, but this has to be the worst one I've ever been to. The service is horrible. The employees are rude as hell. I try to speak as politely as possible, but I'm treated with extreme rudeness. And I'm not the one who messed up my order, they did. I ordered the Pepperoni Magnifico with out cheese(I can't eat cheese). And I also pay for double Pepperoni, because I love Pepperoni. So I get the Magnifico, which is supposed to be full of Pepperoni, and I also pay for extra Pepperoni, but my pizza literally has 3 Pepperoni slices a slice. It's supposed to have 2 types of Pepperoni, but I'm getting 3 a slice, that's just ridiculous. I shouldn't even have to pay for extra Pepperoni because my pizza is cheaper for them to make without cheese, but no, I still pay for double Pepperoni and receive a sorry looking pizza with barely any Pepperoni on it. When I show them my pizza, I just get pure attitude. I guess they would rather be standing in a circle talking with the rest of the employees. But what's even worse, is one of the employees tells me that the owner of the shop and management has told them to cut back on how much toppings they put on each pizza. So looks like everyone's pizza is going to be less quality because the owner is try to make as much money, while screwing over the customers. If I was Marco's, I would remove this owner because they are just going to discredit Marco's name. So sad how people can be so greedy and be okay with selling less quality food to customers paying the same prices as before, actually, the price are probably more than before. If I was you, I would avoid this Marco's, because of the poor service and the poor management trying to take advantage of its customers. Time to find a new pizza place, because I will never go back here again.
Atmosphere: 1
Food: 1
Service: 1
Parking: Jefferson Street plenty of parking
Kid-friendliness: They love the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Bread, Double Chocolate Brownie, Fiery Pepperoni Pizza
I placed an order lastnight online w the deals n used my coupon to redeem the new fiery pizza also 2ltstarry soda w lg pizza plus cheese sticks n got a discount ..amy the manager stated I didnt order that it doesnt comes w cheese bread w it states online which it does all I ask was for a discount on my next purchase my sausage pizza tasted old..n she was just going on n on about it like I was wrong when I paid for it....I also called today to speak to a manager he sound real young he like I'm the manager n he talking to someone else which I think was amy cause a girl like what about amy..he talking about the time he clocked in I just hung the phone up rude n unprofessional..everyone dont deserve to be a manger ..all I wanted was my cheese bread I ordered or 3 off my next purchase n amy was rude also the one that picked up today about when he clocked in laughing instead of listening to me ..40 I should of .gotton what I ordered online..thanks.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheese Bread, Fiery Pepperoni Pizza
I did not have a great experience. My pizza was delivered late and then sat on the porch for about 20 minutes before I decided to look outside. The tracker still told me out for delivery instead of delivered or i would have looked way sooner. The driver did not knock or anything as my family was in the living room. We had to reheat the pizza. I reached out and left a review and the manager promised a new order fresh and delivered by her. Being that she told me i only had a week to get it and couldnt get a refund, i chose her next shift. She blamed doordash which i did not order through, i went on the website. The day came and she did not reach out to me about the order at all. It has been 5 days and no resolve. I tried calling the manager twice but she declined to answer. My family ate cold dry pizza and cheesesticks and never got what we were promised.
Food: 1
Service: 1
Restaurantji Recommends
Wings had no sauce, cold, all drums, no flats.
Atmosphere: 1
Food: 1
Service: 4
I like the pizza here. The gentleman who works up front is very nice and accommodating. Always good service ??
Atmosphere: 5
Food: 5
Service: 5
I like the pizza here. The gentleman who works up front is very nice and accommodating. Always good service 👍🏽
Atmosphere: 5
Food: 5
Service: 5
I think they are falling off a bit crust to thickMy wings tonight can't even tell what sauce it isPizza is ok but I guess it depends who's working at this point.I believe new management is needed most foodservice workers don't care anymore.
Atmosphere: 4
Food: 2
Service: 4
I ordered pizza and Buffalo wings.I waited patiently for my order to come. The employees there were so courteous.
Atmosphere: 5
Food: 5
Service: 5
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