McDonald's

12105 Jefferson Ave, Newport News
(757) 249-1372

Recent Reviews

Misti Godwin

The fries I ordered were fresh. I think the lid came off the salt can!!! These fries were too salty to eat. Waaaaayyyy too salty. I was going out of town so I couldn't return. So disappointing!!!

Atmosphere: 4

Food: 1

Service: 4

Claudio S.

Americans but when will you learn to eat healthy?????Mac Donalds are better in Italy! more quality and cleanliness!

Atmosphere: 3

Food: 2

Service: 3

Keith Atkinson

Always 10+ minutes in the drive through

Food: 4

Service: 1

Richard Savala

It's McDonald's, nothing special, but we did get hot fries!

Atmosphere: 3

Food: 3

Service: 4

Opsap

This place is literally filled with braindead people..lmao I can't fathom being so dumb working at a fast food ? ...early caskets

Teresa Massey

Just wanted to take a moment to say thank you to the manager and team at this location. Our son’s outdoor birthday party got rained out so we decided to make the most of it and have lunch at his favorite restaurant, McDonalds. The manager and staff were incredibly friendly and kind to my son and family. They asked us if we were celebrating a birthday and then proceeded to pull out their birthday chair so we could take pictures with the birthday boy and even gave him one of their birthday cakes! He felt so special and I sincerely appreciate the kindness shown to him on a day that could have potentially left him disappointed.

GregVaBch T

03/18/24Got the 2 for 6 fish sandwich deal. They were smaller than I remember. They were good. Service was fast.

Atmosphere: 4

Food: 4

Service: 4

Lynn Black

This McDonnell is awesomeness! Clean good food and good staff! I will make this my go to stop when traveling♥️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Ethan Cooper

Service was much faster and more accurate than the closest other store down Warwick Blvd. This location is also much cleaner and has less of an overpowering fryer oil smell

Atmosphere: 3

Food: 3

Service: 3

Amy M

Hands down the WORST McDonalds I've ever been to. The drive thru is terrible. I've been to this drive thru multiple times, waiting over 20 minutes, and finally just pulled away and left. When they renovated and added an extra lane, I thought it would be better. NOPE. I don't come here anymore despite it being half a mile from my house. I drive out of my way if I want McDs. Who is running this joint???

Service: 1

Victor Ingram

It's McDonald's, you know what to expect, and that is what you get.

Atmosphere: 3

Food: 3

Service: 3

mike kerr

I rarely eat fast food but went for lunch today which I understand is busy. Drive thru was packed so went inside for carry out. Self serve kiosk where apparently the only option. Placed order and waited for food. I got my order after about 15 minutes. The person ask of I had a drink. I told him an unsweetened tea which I placed when I made my kiosk order. It was sweet. Walked back in and got that fixed. I didn't check the bag but there was no bbq sauce like I asked for at the kiosk. Plus the fries and nuggets were not warm at all.?

Matt Fraley

Got a double Big Mac.. wowza.It was good, exactly as expected!.. can’t blame inflation for our new “value of the dollar.” But this was delicious!

Atmosphere: 5

Food: 5

Service: 5

Amanda H.

This McDonald's is great! We dined in and had breakfast. Service was fast, and the food was good. Nice and hot. Very clean inside. I'm not sure why this location has such bad reviews. Maybe it's a later in the day thing. Who knows. All I know is that I enjoyed my experience here.

Atmosphere: 5

Food: 4

Service: 5

Mary Creegan

Went on Monday morning at 915 to get breakfast. We had a toddler that wanted to go to playplace. Was greeted by a employee who was on break and said "It's closed". No one offered to open it and no signs posted on hours. They had plenty of workers there and it was not extremely busy. Won't go back again.

Atmosphere: 3

Food: 3

Service: 1

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