McDonald's

12705 Jefferson Ave, Newport News
(757) 833-3459

Recent Reviews

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Jessica Devitt

Went to McDonald’s to get my kid a cheeseburger happy meal. I specifically asked for a plain cheeseburger, only cheese added. This is what I received. A slice of American cheese between two buns.

Atmosphere: 1

Food: 1

Service: 1

Vette J

Went to drive thru. Order 2 spicy sausage McMuffin. After I realized it was a spicy sauce not a spicy sausage . I changed order for non spicy. When I got to window to pay cashier was nice change said item. But it was another employee behind her yelling and rude because I switched my order.
Also once I got home look at sandwich it had the spicy sauce on it which they tried to wipe off! Never again will I go there. I threw item away. Unacceptable!

Atmosphere: 1

Food: 1

Service: 1

Matt March

Knowledgeable and helpful staff! Love it when employees know what’s going on with their you inventory and are mindful towards me as a collector!

Atmosphere: 5

Food: 5

Service: 5

Marie Parrotte

Kids love and older don't.

Atmosphere: 3

Food: 3

Service: 3

Bryant Dixon

They dont wear hair nets they dont wear gloves either. Half the staff stands around and does nothing and waiting 20 min for a muffin is insane then laugh behind my back and say its because im white.

Atmosphere: 1

Food: 1

Service: 1

Dartanyon Biggs

Good McDonald's, with decent customer service.

Atmosphere: 4

Food: 4

Service: 4

Izzy

Fries are fried in disgusting old oil. Taste so bad I didn’t even eat my food. Can I get a refund? Not only it was fried in a bad oil, there’s not enough salt to balance out the awful taste of old oil. And what’s up with NOT filling up my fries to the size I ordered? Looks like I ate half of the portion before the review photo was taken.

Atmosphere: 1

Food: 1

Service: 1

Rob Bethel Jr

the line took forever and a day, always does

Atmosphere: 1

Food: 1

Service: 1

James Moore

I felt like I was bothering the employee at the window to get my order corrected.

Atmosphere: 2

Food: 4

Service: 2

Rave1 Love

Ok at 8:35 am stop in for some Coffee and was going to order breakfast too
BUT The Lack Of Friendlyless made me Just wanted to leave --I was served but A Training Manager (old Guy that seems to need to find something else to do ////No greetings no Simile ----Sad Place to work it seems
What happened to the Joy in McDonald's?

Atmosphere: 1

Service: 1

NAWF

takes too long, food always cold, something missing from order every single time

PURGExGODDESS

I ordered, and didn’t get a few items. I tried calling but the number they have posted doesn’t go through.

Atmosphere: 1

Food: 3

Service: 2

Rachelle

Great dining experience. Clean restroom and dining area, fresh food and great atmosphere. Something I've never seen in fast food... walking around checking on customers and ask how the food is and if anythings needed. Also identified i didn't have a straw. Kindly brought me one. Refreshing!!!

Atmosphere: 5

Food: 5

Service: 5

Paul Cafferkey

Went through the drive-thru today nice to have a good positive person at the window actually both windows

Atmosphere: 5

Food: 5

Service: 5

ivris brooks

The employee that was working up front was on his cell phone.

Atmosphere: 1

Food: 3

Service: 1

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