McDonald's

6100 Jefferson Ave, Newport News
(757) 896-3995

Recent Reviews

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Kept skipping the other drive thru lane I couldn't order.

Atmosphere: 1

Food: 1

Service: 1

Lamiya Bridges

I had a disappointing experience at this location. I ordered a $4 bundle and requested extra mayo on my sandwich since they usually only add a small amount. Instead of accommodating my request, the staff responded with sarcasm, which was frustrating. Additionally, they gave me two nuggets with no sauce. In the picture, you can't see the scoops of mayonnaise that I removed.

Atmosphere: 1

Food: 1

Service: 2

Kishera Holland

Literally 45 minutes to get food inna drive thru and the manager was taking payment eating fries and all my food was cold and forgot the drink.

Atmosphere: 1

Food: 1

Service: 1

NAWF

always slow, food always wrong, and food always cold

Atmosphere: 1

Food: 1

Service: 1

Ronnie Gaither

This is a 24 hour restaurant but they tell you the won't make your food after 11 pm. Unacceptable

Service: 1

Leogirl 4life

Order online went through drive-thru, window person claimed she didn't see my order, checked my banking app and it stated money was already withdrawal from my account.

Service: 1

Clifton Taylor

Whoever owns or runs this McDonald's should be absolutely ashamed of themselves. Watch the video, this was the music we were subject to while eating here. And the food was wrong, but I just ate what I got and left. Not another dime will be spent at this location.

Atmosphere: 1

Food: 1

Service: 1

Todd Secor

Slowest drive thru I have ever used. Took over 30 minutes in line. Also the fries were cold.

Cole Trenta

Food and customer service sucks here. A lot of employees that don't care about their job or anyone but themselves and wonder why they have been working at McDonald's for the last 8 years. GET NEW MANAGEMENT.

Atmosphere: 1

Food: 1

Service: 1

Dony Gutierrez

Where this supposed to be a caramel frappe or a whip cream frappe

Atmosphere: 1

Food: 1

Service: 1

Robert Ford

Ok, it's McDonald's. But this one has especially fast drive-through service.

Atmosphere: 4

Food: 4

Service: 5

LeeJohn Smith

When to this one last night now service was good but for the food was cold the bun on few sandwiches was hard and one or the sandwich didn’t have a bottom bun it worst

Service: 5

Jennifer Hungate

According to their website and door, their lobby is supposed to be open until midnight every night. I was told tonight at 9:45 pm that they were closed in the lobby, and the worker that told me was very rude. I tried opening the door, and the employee said you can't get in there, but I can.. and proceeded to bang on the door for them to let said employee in. Then I waited in line for 30 minutes

Abrianna Artis

The wait was crazy long , the drive thru takes priority

Atmosphere: 4

Food: 4

Service: 4

Joshua Handegard

If I could rate this a zero, I would. Food sucks. Orders are always wrong. Service sucks. Rude and don't care about customers, and if you try to get your order fixed, the manager starts arguing with you like they paid for it. Montys penguin is right up the street. Go there.

Atmosphere: 1

Food: 1

Service: 1

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