McDonald's
6100 Jefferson Ave, Newport News
(757) 896-3995
Recent Reviews
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Kept skipping the other drive thru lane I couldn't order.
Atmosphere: 1
Food: 1
Service: 1
I had a disappointing experience at this location. I ordered a $4 bundle and requested extra mayo on my sandwich since they usually only add a small amount. Instead of accommodating my request, the staff responded with sarcasm, which was frustrating. Additionally, they gave me two nuggets with no sauce. In the picture, you can't see the scoops of mayonnaise that I removed.
Atmosphere: 1
Food: 1
Service: 2
Literally 45 minutes to get food inna drive thru and the manager was taking payment eating fries and all my food was cold and forgot the drink.
Atmosphere: 1
Food: 1
Service: 1
always slow, food always wrong, and food always cold
Atmosphere: 1
Food: 1
Service: 1
This is a 24 hour restaurant but they tell you the won't make your food after 11 pm. Unacceptable
Service: 1
Order online went through drive-thru, window person claimed she didn't see my order, checked my banking app and it stated money was already withdrawal from my account.
Service: 1
Whoever owns or runs this McDonald's should be absolutely ashamed of themselves. Watch the video, this was the music we were subject to while eating here. And the food was wrong, but I just ate what I got and left. Not another dime will be spent at this location.
Atmosphere: 1
Food: 1
Service: 1
Slowest drive thru I have ever used. Took over 30 minutes in line. Also the fries were cold.
Food and customer service sucks here. A lot of employees that don't care about their job or anyone but themselves and wonder why they have been working at McDonald's for the last 8 years. GET NEW MANAGEMENT.
Atmosphere: 1
Food: 1
Service: 1
Where this supposed to be a caramel frappe or a whip cream frappe
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ok, it's McDonald's. But this one has especially fast drive-through service.
Atmosphere: 4
Food: 4
Service: 5
When to this one last night now service was good but for the food was cold the bun on few sandwiches was hard and one or the sandwich didn’t have a bottom bun it worst
Service: 5
According to their website and door, their lobby is supposed to be open until midnight every night. I was told tonight at 9:45 pm that they were closed in the lobby, and the worker that told me was very rude. I tried opening the door, and the employee said you can't get in there, but I can.. and proceeded to bang on the door for them to let said employee in. Then I waited in line for 30 minutes
The wait was crazy long , the drive thru takes priority
Atmosphere: 4
Food: 4
Service: 4
If I could rate this a zero, I would. Food sucks. Orders are always wrong. Service sucks. Rude and don't care about customers, and if you try to get your order fixed, the manager starts arguing with you like they paid for it. Montys penguin is right up the street. Go there.
Atmosphere: 1
Food: 1
Service: 1
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