Panera Bread

12531 Jefferson Ave, Newport News
(757) 890-8030

Recent Reviews

Ruffy

Was ignored for 10 minutes before my order was taken--10 MINUTES without an explanation. Then more time for a small To Go order, at least someone apologized for that. I'll spend my money elsewhere.

TKizzle

Food is a bit pricey, but absolutely delish. I always order from the self serve kiosks and never have had a problem with my order. Facilities are clean and great free wifi for work or pleasure while you enjoy your order if dining in.

Atmosphere: 5

Food: 5

Service: 5

Lisa Nicome

It's my favorite place to get my muffin for my coffee. My favorite is orange cranberry. Pumpkin is also good. The salad is so awesome. I get the Fiji apple salad. Nice place to have any meal of the day. Healthy choices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bear Claw, Green Goddess Cobb Salad with Chicken, Napa Almond Chicken Salad, Grilled Cheese, Chocolate Croissant, Pepperoni Flatbread, Napa Almond Chicken Salad Sandwich, Kitchen Sink Cookie, Roasted Turkey Apple & Cheddar Sandwich

Louis Hensler

Rather large dining room. Their "system" was down while we were there, making it impossible to use some of their programs. Food was fine, as usual. Service was quick enough. Dining room was pretty dirty. They seem to be somewhat understaffed, as many places are these days. Note that cream cheese for the bagel is $1.60. Using butter instead will save you some money.Parking: Plenty of parking shared with the Starbucks next door.

Atmosphere: 3

Food: 4

Service: 3

Caroline Malone

Always friendly staff. Only downside on this occasion was the staff member cut my bagels very unevenly with a knife, resulting in awful thin lopsided halves that would toast properly and burned.

Atmosphere: 4

Food: 4

Service: 4

Meghan Taylor

Yesterday I went into this Panera location to pick up a catering order. We had gotten the pick up locations mixed up, but Jacklyn swooped in and took charge! She jumped right in to help create a new order and completely alleviated any stress I had about getting the food I needed in a timely manner. Jacklyn had amazing customer service and went above and beyond. Thank you!!! :)

Atmosphere: 5

Food: 5

Service: 5

cacass1

Just simply put: good simple food that's good for you. Try it out. And see for yourself.

Atmosphere: 5

Food: 5

Service: 5

Ellen S

Lets just say from the time I got to the counter Adam took my order great customer service and answered all of my question very kind. Followed by Jaclyn both amazing she made sure my order was exactly what I wanted my sandwich was delicious! I will be back

Kay

This location has drastically fell off lately and I don’t understand why.I had to stop being a customer because I’m wasting my money.As friendly and helpful the staff are their quality of work is horrible.My sandwiches are always sloppily made and never the way I ordered it and the soup just doesn’t taste the same anymore.I don’t plan l. Being a patron anytime soon but I hope they do improve.

Atmosphere: 5

Food: 1

Service: 5

Rondal Lawson

My best dish is the onion French soup and steak with cheddar sub ?❤️

Atmosphere: 5

Food: 5

Service: 5

Iretha Callender

For a good meal. Stop here and enjoy what Panera has to offer.

Atmosphere: 5

Food: 5

Service: 5

Cary Knowles

Great

Atmosphere: 5

Food: 5

Service: 5

Barbara Pagan (MONICH)

Rapid orders are always on time. Personal was kind efficient and fast. The order was great, and the food quality was as good as usual. The coffee and drink were good, noting when wrong, and even so, they'll fixt it right away. I like this place is calm and clean. Employees are also very welcoming. The variety is always on stock. I'll recommend this panera.

Atmosphere: 5

Food: 5

Service: 5

Michael Williams

Panera bread is a place I can always count on being delicious! The staff are always so friendly and kind. Love going here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette, Baja Mac & Cheese

adric pease

Overpriced hospital food.

Load More