Best fried spring rolls in the area. Vermicelli noodles with pork, chicken, and beef is on point.
Atmosphere: 4
Food: 4
Service: 4
Shawn Kessler
This has been the absolute worst experience I have ever had in any restaurant. As we walked into the establishment you are confronted with a sign on the door saying they are increasing their prices. We entered and they just said to seat ourselves wherever we wanted. One of the employees came over and asked what we wanted to drink and we ordered water and 3 boba teas. They did let us know they were out of one of the flavors and we changed our order, when the drinks arrived they got the whole order messed up. The most senior member of their staff brought the drinks and acted as if she was put out to even have to deal with guests at the restaurant. She then informed us that the other flavors we ordered were out of stock and asked what we wanted. It took 15 to 30 minutes for them to take our order and then another 20 minutes to get our appetizers. At that time we asked for some napkins and they said they ran out and offered some togo silverware that had a flimsy little napkin. After another 20 minutes half of the table got their food and none of the sides that came with the soups. Then we waited another 20 to 30 minutes for anyone to bring the rest of the meals and we had to ask for the sides for the soup. By the time we got the sides the soup was already cold, and caused a poor dining experience. Then when they came to refill our drinks they spilled the water on the table and I had to use my sad excuse of a napkin to clean their mess. After the meal was finished, I went to use the bathroom to wash my hands and they had the audacity to ask the guests to wash their hands for the safety of the employees. While I was waiting to use the restroom, the most senior employee came out of the women's restroom and I wanted to ask if it was a health violation to not have something for the guests to use to wipe their hands off during dinner. I tried to give them the benefit of the doubt and they were having a bad day. After washing my hands they were out of paper towels and I approached them at the counter and they said they didn't have any and they said they could give me another little togo packet and I was beyond angry. Let's just say that I am so disappointed with the whole experience and I would suggest that nobody put themselves through this excuse of a restaurant and their staff.
Atmosphere: 1
Food: 1
Service: 1
Elaine Trinidad
I just got done eating at Pho 79. This will most likely be my last time. I usually dine here twice a month. The food is generally good and service is ok. But today's servers were just extremely apathetic and rude. As soon as I walked in the server just had a sour expression and just had a bad attitude. I get it maybe she was having a bad day and I am not the type of customer that needs to be attended to at all times. But maybe a little hi or hello would've been nice. After the food was delivered, the servers never checked on me once to see if I needed anything else. After waiting at least 20 minutes or so after eating, I went up to the counter to pay and asked for a to go box. She begrudgingly got the box and when I asked for a plastic bag to go with it, she acted like I asked for the moon or her first born child. And the looks she gave were just hostile. Yeah, like I said the food is good but nothing to write home about. But the service is just horrible!
Atmosphere: 1
Food: 3
Service: 1
Christie Mason
Super yummy pho and the egg rolls are delish
Cassandra
******CUSTOMER BEWARE******* Disgusting food, do NOT eat here. I ordered food to go yesterday. The shrimp was so hard and burnt. It looked liked it was days old food. The salad was horrible tasted like it was soaked in disinfectant. My spouse was sick all evening after eating this trash. The eggrolls were burnt, nothing was fresh. The lady taking the order over the phone was rude, that should have been a sign not to purchase their disgusting food. $50 dollars for two lemon grass shrimp and eggrolls. Horrible Horrible Horrible. Do not waste your money on this trash!!! They should be ashamed!
Aalayah Butler
Poor service, small portions. Minature eggrolls, 2 oz meat for $10 kids meal. Not worth it. Server doeant write anything so had to repeat order several times. Never came back to table after getting order. Didnt tell us where to check out. Theres way better Vietnamese in NN thats not run by kids.
Jk Jeon
The service was very disappointing. I asked for extra onions, but they only brought them near the end of my meal — and that was only after I asked again. The portion size was small, and sometimes they even seem to be out of ingredients. Also, the utensils didn’t seem to be properly cleaned, especially the soup ladle.
Nadiana Cruz
The food is ok but definitely overpriced for the portions they’ve started giving. I spent $30 on 2 baby spring rolls (with 2 small shrimp each), a small Pho, and a drink 🫤. They seem to be understaffed which is probably why the service was just ok. This used to be my go to spot but they’ve been going downhill for a while
David Tederick
Fantastic place, great service and the food was incredible!
Ray Waller
The food was quality. The quantity of food was great. Service wonderful.
I LOVE PHO79!!!! service is great as always, food always buss, atmosphere always friendly😛
krispyfff
The price was on the higher end, but I enjoyed the food. I liked that the broth I got was not oily, rather it was translucent and aromatic which is a sign of high quality Vietnamese broth. Not every pho restaurant will offer vegetarian dishes, so that they have them available made me happy. I would recommend giving them a go and seeing if it’s for you. In addition, the portion I received for takeout was able to personally justify the price for me, since I was able to eat pho for 2-3 consecutive meals (lol). Your mileage may vary.
Robert Cook
Authentic, customizable, easy to accommodate restrictive diets. And you won't leave hungry! Never had a bad experience here, would have any menu items. The staff is great at helping you choose if you are new or just want something different. Modern yet cozy, top Pho shop in Newport News because every ingredient is fresh and high quality. 10/10.
Mateash Davis
Ordered through doordash, it was the worst!! There was black hair with gray roots all through my food, even stuck in the meat. With God as my witness, my daughter pulled a gray small piece of hair out of her teeth! I have eaten at this location many times and enjoyed my food. However, I can't help but to gag everytime I think of it and will never eat here again!! Disgusting!! They are nasty and do not care anymore. I think the state should do an inspection of the kitchen.
John Grinston
The food tastes great but the portions aren’t consistent.I feel I should get more than this for almost $20
Best fried spring rolls in the area. Vermicelli noodles with pork, chicken, and beef is on point.
Atmosphere: 4
Food: 4
Service: 4
This has been the absolute worst experience I have ever had in any restaurant. As we walked into the establishment you are confronted with a sign on the door saying they are increasing their prices. We entered and they just said to seat ourselves wherever we wanted. One of the employees came over and asked what we wanted to drink and we ordered water and 3 boba teas. They did let us know they were out of one of the flavors and we changed our order, when the drinks arrived they got the whole order messed up. The most senior member of their staff brought the drinks and acted as if she was put out to even have to deal with guests at the restaurant. She then informed us that the other flavors we ordered were out of stock and asked what we wanted. It took 15 to 30 minutes for them to take our order and then another 20 minutes to get our appetizers. At that time we asked for some napkins and they said they ran out and offered some togo silverware that had a flimsy little napkin. After another 20 minutes half of the table got their food and none of the sides that came with the soups. Then we waited another 20 to 30 minutes for anyone to bring the rest of the meals and we had to ask for the sides for the soup. By the time we got the sides the soup was already cold, and caused a poor dining experience. Then when they came to refill our drinks they spilled the water on the table and I had to use my sad excuse of a napkin to clean their mess. After the meal was finished, I went to use the bathroom to wash my hands and they had the audacity to ask the guests to wash their hands for the safety of the employees. While I was waiting to use the restroom, the most senior employee came out of the women's restroom and I wanted to ask if it was a health violation to not have something for the guests to use to wipe their hands off during dinner. I tried to give them the benefit of the doubt and they were having a bad day. After washing my hands they were out of paper towels and I approached them at the counter and they said they didn't have any and they said they could give me another little togo packet and I was beyond angry. Let's just say that I am so disappointed with the whole experience and I would suggest that nobody put themselves through this excuse of a restaurant and their staff.
Atmosphere: 1
Food: 1
Service: 1
I just got done eating at Pho 79. This will most likely be my last time. I usually dine here twice a month. The food is generally good and service is ok. But today's servers were just extremely apathetic and rude. As soon as I walked in the server just had a sour expression and just had a bad attitude. I get it maybe she was having a bad day and I am not the type of customer that needs to be attended to at all times. But maybe a little hi or hello would've been nice. After the food was delivered, the servers never checked on me once to see if I needed anything else. After waiting at least 20 minutes or so after eating, I went up to the counter to pay and asked for a to go box. She begrudgingly got the box and when I asked for a plastic bag to go with it, she acted like I asked for the moon or her first born child. And the looks she gave were just hostile. Yeah, like I said the food is good but nothing to write home about. But the service is just horrible!
Atmosphere: 1
Food: 3
Service: 1
Super yummy pho and the egg rolls are delish
******CUSTOMER BEWARE*******
Disgusting food, do NOT eat here. I ordered food to go yesterday. The shrimp was so hard and burnt. It looked liked it was days old food. The salad was horrible tasted like it was soaked in disinfectant. My spouse was sick all evening after eating this trash. The eggrolls were burnt, nothing was fresh. The lady taking the order over the phone was rude, that should have been a sign not to purchase their disgusting food. $50 dollars for two lemon grass shrimp and eggrolls. Horrible Horrible Horrible. Do not waste your money on this trash!!! They should be ashamed!
Poor service, small portions. Minature eggrolls, 2 oz meat for $10 kids meal. Not worth it. Server doeant write anything so had to repeat order several times. Never came back to table after getting order. Didnt tell us where to check out. Theres way better Vietnamese in NN thats not run by kids.
The service was very disappointing. I asked for extra onions, but they only brought them near the end of my meal — and that was only after I asked again. The portion size was small, and sometimes they even seem to be out of ingredients. Also, the utensils didn’t seem to be properly cleaned, especially the soup ladle.
The food is ok but definitely overpriced for the portions they’ve started giving. I spent $30 on 2 baby spring rolls (with 2 small shrimp each), a small Pho, and a drink 🫤. They seem to be understaffed which is probably why the service was just ok. This used to be my go to spot but they’ve been going downhill for a while
Fantastic place, great service and the food was incredible!
The food was quality. The quantity of food was great. Service wonderful.
Restaurantji Recommends
I LOVE PHO79!!!! service is great as always, food always buss, atmosphere always friendly😛
The price was on the higher end, but I enjoyed the food. I liked that the broth I got was not oily, rather it was translucent and aromatic which is a sign of high quality Vietnamese broth. Not every pho restaurant will offer vegetarian dishes, so that they have them available made me happy. I would recommend giving them a go and seeing if it’s for you. In addition, the portion I received for takeout was able to personally justify the price for me, since I was able to eat pho for 2-3 consecutive meals (lol). Your mileage may vary.
Authentic, customizable, easy to accommodate restrictive diets. And you won't leave hungry! Never had a bad experience here, would have any menu items. The staff is great at helping you choose if you are new or just want something different. Modern yet cozy, top Pho shop in Newport News because every ingredient is fresh and high quality. 10/10.
Ordered through doordash, it was the worst!! There was black hair with gray roots all through my food, even stuck in the meat. With God as my witness, my daughter pulled a gray small piece of hair out of her teeth! I have eaten at this location many times and enjoyed my food. However, I can't help but to gag everytime I think of it and will never eat here again!! Disgusting!! They are nasty and do not care anymore. I think the state should do an inspection of the kitchen.
The food tastes great but the portions aren’t consistent.I feel I should get more than this for almost $20
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