This has been the second time I come and pick up my order and the girl at the counter seems to look annoyed that she has to help.
I placed an order for lemon pepper wings. To be ready between 6:05-6:10pm. I arrived at 6:16pm. She’s telling me there are no orders pending. Asks if I’m sure I placed it for the right location. I show her the confirmation. She comes back and says I have to wait another 10min. The order “didn’t come through “ but somehow they see it now that I’m there. No apologies no nothing. Basically wait 10 more minutes if I want my food.
I sat down to wait and didn’t say anything. The young Asian guy comes up not 10min later and pretty much throws my bag on the counter has me sign a receipt and says have a good day. Again no apology. Nothing.
I get home and I have wings. Not seasoning whatsoever. Just wings. We were tired and hungry so we had to add our own lemon pepper at home.
It seems they could care less about customer service and there was not one person to check to make sure they even had the order right. Last time I give them my money.
Food: 4
Service: 1
Connie farmer
So good
Atmosphere: 5
Food: 5
Service: 5
Michael Jones
Love the Pier!!! Great food at a great price!!
Atmosphere: 5
Food: 5
Service: 5
Amanda Jones
Great food!! Amazing service!! 10/10 definitely recommend ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
A. Franklyn
3⭐️ I like the food here, but the service is always bad. I won’t eat inside because the music is always too loud.
Atmosphere: 1
Food: 4
Service: 1
Janell Jackson
the food is very good!! the wings and the sauce but the cajun sauce is good for the wings
Atmosphere: 5
Food: 5
Service: 5
Briana Albert
Their food is so delicious and they have this new happy hour special. You can’t beat the prices. $6.1800 shots , 9$ Henny shots !!! Definitely will go back
Atmosphere: 5
Food: 5
Service: 5
Qixmi
great food!
Atmosphere: 5
Food: 5
Service: 5
A.Fitzgerald Hardnett
this is my goto place for happy hour chicken wings... the wings dont miss, lemon pepper all flats or plain fried hard
Nadia M
I ordered the raw oyster which were very tasty and fresh. The service was good and quick. Highly recommend!
The food is great and the service phenomenal! Me and my kids go to this location all the time!
Liam Welch
Absolutely disgusting muscles and when I asked for a refill they said no and walked away.
I am Naturally Nina
If I could give these folks 0 stars I promise you I would . Jefferson avenue pier 88. We placed an order around 9pm the order said it was ready within 15 minutes . Just getting off of work not being able to pick up the order until 9:40 we walk in they tell us oh there was an incident with the police and everyone just up and left . So not only did we just drive up here for an order that wasn’t even ready but yet you don’t tell us the order is canceled until we get there .The incident happened an hour or so prior before we placed our order. So folks had plenty of time to get the shii together . We ordered through DoorDash our phone number was available . Plenty of options that could’ve been taken to not let something like this happen were not. Staff was too busy being nosy with whatever situation the police had going on that they did not cancel orders. Or attempt to get into contact with people who did already place orders. This is extremely INCONVENIENT being as though it is now 10 pm and many good places to eat in VA are closed around this time. Ifykyk. Nothing was offered due to the inconvenience. HOWEVER COLISEUM DR PIER 88 is a 5/5 STARS GO THERE BEFORE WAISTING YA TIME HERE .
Atmosphere: 1
Food: 1
Service: 1
God-fearing
Great customer service. I didn't like the onion rings to be good. They were soft, not cooked well.
This has been the second time I come and pick up my order and the girl at the counter seems to look annoyed that she has to help.
I placed an order for lemon pepper wings. To be ready between 6:05-6:10pm. I arrived at 6:16pm.
She’s telling me there are no orders pending. Asks if I’m sure I placed it for the right location.
I show her the confirmation. She comes back and says I have to wait another 10min. The order “didn’t come through “ but somehow they see it now that I’m there.
No apologies no nothing. Basically wait 10 more minutes if I want my food.
I sat down to wait and didn’t say anything. The young Asian guy comes up not 10min later and pretty much throws my bag on the counter has me sign a receipt and says have a good day.
Again no apology. Nothing.
I get home and I have wings. Not seasoning whatsoever. Just wings.
We were tired and hungry so we had to add our own lemon pepper at home.
It seems they could care less about customer service and there was not one person to check to make sure they even had the order right.
Last time I give them my money.
Food: 4
Service: 1
So good
Atmosphere: 5
Food: 5
Service: 5
Love the Pier!!! Great food at a great price!!
Atmosphere: 5
Food: 5
Service: 5
Great food!! Amazing service!! 10/10 definitely recommend ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
3⭐️
I like the food here, but the service is always bad. I won’t eat inside because the music is always too loud.
Atmosphere: 1
Food: 4
Service: 1
the food is very good!! the wings and the sauce but the cajun sauce is good for the wings
Atmosphere: 5
Food: 5
Service: 5
Their food is so delicious and they have this new happy hour special. You can’t beat the prices. $6.1800 shots , 9$ Henny shots !!! Definitely will go back
Atmosphere: 5
Food: 5
Service: 5
great food!
Atmosphere: 5
Food: 5
Service: 5
this is my goto place for happy hour chicken wings... the wings dont miss, lemon pepper all flats or plain fried hard
I ordered the raw oyster which were very tasty and fresh. The service was good and quick. Highly recommend!
Restaurantji Recommends
Pretty good, got hammered
The food is great and the service phenomenal! Me and my kids go to this location all the time!
Absolutely disgusting muscles and when I asked for a refill they said no and walked away.
If I could give these folks 0 stars I promise you I would . Jefferson avenue pier 88. We placed an order around 9pm the order said it was ready within 15 minutes . Just getting off of work not being able to pick up the order until 9:40 we walk in they tell us oh there was an incident with the police and everyone just up and left . So not only did we just drive up here for an order that wasn’t even ready but yet you don’t tell us the order is canceled until we get there .The incident happened an hour or so prior before we placed our order. So folks had plenty of time to get the shii together . We ordered through DoorDash our phone number was available . Plenty of options that could’ve been taken to not let something like this happen were not. Staff was too busy being nosy with whatever situation the police had going on that they did not cancel orders. Or attempt to get into contact with people who did already place orders. This is extremely INCONVENIENT being as though it is now 10 pm and many good places to eat in VA are closed around this time. Ifykyk. Nothing was offered due to the inconvenience. HOWEVER COLISEUM DR PIER 88 is a 5/5 STARS GO THERE BEFORE WAISTING YA TIME HERE .
Atmosphere: 1
Food: 1
Service: 1
Great customer service. I didn't like the onion rings to be good. They were soft, not cooked well.
Atmosphere: 5
Food: 1
Service: 5
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