Pizza Hut Express

12130 Jefferson Ave, Newport News
(757) 599-4000

Recent Reviews

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Roland Livingston

Great pizza no burnt edges

Atmosphere: 5

Food: 5

Service: 5

Shan x

Great pizza no burnt edges

Atmosphere: 5

Food: 5

Service: 5

Autumn Rose

We do delivery only. The food never disappoints, but the drivers never pay attention to the instructions in the app. We ask them to leave the food at our door, and they always stand there until we answer. That will always be my only complaint. Everything else is good.

Atmosphere: 5

Food: 5

Service: 4

PABLO ARVELO

Sunday May 28, 2023:8:05 pm, first attempt to place an order. Left on hold for a couple of minutes then call dropped.8:08 pm, second attempt, gilt on the phone claims was waiting for the system to come up, waited a couple of minutes then got hung up on.8:11 pm, last attempt, girl on the phone told me that there was no stuff-crust, not pan pizza in fact “they were out of everything “I won’t be dealing with this location every again ?

Junior Weir

No in-store signage, located inside Targets.

Enkhzaya Byambajav

I couldn’t find the place

Squakie

The buffet here used to be extremely amazing, but its sad to say since they discontinued it the place has gone very downhill.

Jennifer Parham (Mom, Mommy.)

Was awesome, fast, friendly, and got to our house a lot faster than I expected!

Crystal Sullivan

Didn't even order, they don't deliver.

Jennifer Parham

Was awesome, fast, friendly, and got to our house a lot faster than I expected!

Katrine Hopkins

RUDE RUDE RUDE! UNPROFESSIONAL!!! DO NOT ORDER FROM THEM!!

Pamela Harris

Quick pickup!

Hameed Jafri

Customer service sucks here. I understand workers deserve to take a break, but if you are going to take a break during busy store hours, at least post a return time so people have an expectation of time of service. If Pizza Hut is serious about their business, they should address this customer service issue.

Catrice Bess

They see you come in yet continue their conversation while you stand there. Customer service is not first priority here.

Tiana Monae

They never have enough drivers and my food always cold when I live only 10 minutes away

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