Red Robin Gourmet Burgers and Brews

12300 Jefferson Ave, Newport News
(757) 882-8959

Recent Reviews

Ms. R

Turkey Buger is amazing, Onion Rings fried right and good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Turkey Burger

Jenee Noel

I ordered a turkey burger. It was soooo juicy and good! I loved it. Will order again. My order was curbside pick up. By the time I got there my food was ready to come out. The man that took my order was pleasant and so was the lady that came out to give me my food. Thanks ?

Atmosphere: 5

Food: 5

Service: 5

Jerry Adkins

We have been to Red Robin many times and have always had an enjoyable time. Great food and atmosphere. Excellent service!!!!Parking: The Red Robin we go to is located at a mall so there is plenty of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Towering Onion Rings, Steak Fries, Wings, Salads, Royal Red Robin

gabe van

This was really an awful experience with my family. Food was cold, nasty and very undercooked. They brought me out a rare burger and raw egg twice. Our server literally sat across from us the ENTIRE time talking with what seemed like a friend? eating, laughing and ignoring us. We had to ask the manger multiple times (who willingly came to our table due to no service from the server) to refill our drinks, fix our food and bring us more of our bottomless fries, which we only were able to get one more order of them after waiting so long for someone to check on us. This experience was really bad and wish I would’ve gotten the waitresses name. 0/10 do not recommend.

Atmosphere: 1

Food: 1

Service: 1

Evan

A disappointing experience overall. A burger, fries, and iced tea for $24 with a 20% tip. That is not a good deal. Plus, there was nothing special about the burger, it was not exceptionally juicy not flavored. The bun was plain. (They forgot the cheese on my cheeseburger.). The fries were also plain, no flavor. The atmosphere was pleasing the waitress was attentive. The food was served quickly. This was not the tasty experience of Red Robin I remember from years past. Indeed, the restaurant was nearly empty.In summary, there are many restaurants where one can get the run of the mill cheeseburger. This one wasn't worth the money or the time spent for a sit-down restaurant.

Atmosphere: 5

Food: 3

Service: 5

Sarah Kelly

Food was decent but looking over my receipt after paying I noticed an entertainment fee… entertainment fee for what? Apparently if you so touch the tablet thing on the table you’re automatically paying $2.99. I was refunded this but after leaving I also noticed a charge for a soda. Only person who had a soda was my daughter who had a kids meal… why was I charged for a soda when a drink comes with the meal?! It wasn’t anything special she had a cherry coke. Watch that bogus entertainment fee & make sure to look over your receipt.

Atmosphere: 2

Food: 4

Service: 3

sherry tucker

We got burgers and they were for one thing supposed to be a little pink they were gray. They did not taste good and my sweet potatoe fries were cold.

Atmosphere: 2

Food: 1

Service: 3

Greg Veneris

Service and food was great. No wait and service was fast

Atmosphere: 5

Food: 5

Service: 5

DANI W

Good place for lunch!Parking: It's in a mall.Kid-friendliness: Good place for children.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads

Mike M

Had the monster burger it was delicious. The bottomless fries are always a plus

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bottomless Fries

Brian Engle

Although our server was very attentive, it took too long to get refills on their "bottomless" options. The salad was excellent but the fish was a bit bland in taste.

Atmosphere: 5

Food: 4

Service: 4

Tracy Gilmore

The shrimp was superb!! The ribs were fall off the bone tender and OMG...so tasty.

Atmosphere: 5

Food: 5

Service: 5

Robin Baldauf

Now I remember why I don’t like restaurant chains. Ancient grains burger was gross. Fries were good but the serving was tiny, bottomless so asked for more but took forever to get another tiny serving.

Atmosphere: 3

Food: 2

Service: 3

disturbed pooty

Went here and got milkshakes with some friends love going

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bottomless Fries

Wes McIntyre

Always enjoy eating

Atmosphere: 4

Food: 4

Service: 4

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Red Robin Gourmet Burgers and Brews

12300 Jefferson Ave, Newport News, VA 23602
(757) 882-8959