Rick's Cheese Steak Shop
$$ • Steakhouses, Cheesesteaks, Burgers
Hours:
9900 Jefferson Ave, Newport News
(757) 595-2373
About Rick's Cheese Steak Shop
Customers' Favorites
Rick's Cheese Steak Shop Reviews
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nowhere as good as previous owner cheap on ingredients sandwich was dry for a steak and cheese that costs 12.00
was a loyal customer 4 years my food last night was cold ❄️ and dry.when I arrived at the jefferson location the two employees was in the parking lot playing around sitting down smoking cigarette no one in the store I waited in store for about 2 minutes before one of the employees finally came in to service me he didn't one washed their hands grab the food give it to me everything was cold and hard dry nothing like before when I ordered in the past I stopped going to the...read full review
was a loyal customer 4 years my food last night was cold ❄️ and dry.when I arrived at the jefferson location the two employees was in the parking lot playing around sitting down smoking cigarette no one in the store I waited in store for about 2 minutes before one of the employees finally came in to service me he didn't one washed their hands grab the food give it to me everything was cold and hard dry nothing like before when I ordered in the past I stopped going to the...read full review
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
People in Newport News Also Viewed
Rick's Cheese Steak Shop is a popular restaurant known for its delicious cheesesteaks and chicken wings. The staff, including Ali, Skye, Caitlyn, Morgan, and Daxton, are praised for their friendly and attentive service. Customers mention that the building feels like a time capsule, but the food exceeds expectations. Many say the cheesesteaks are the best they've had in Newport News, with some describing the Maryland cheesesteak as crazy good and visually impressive. The flavor profile is highly appreciated, with options to customize by adding peppers or onions—just ask. The restaurant offers happy hour on Tuesday and Wednesday, making it an even better spot to enjoy tasty food. The owner's hospitality and commitment to customer satisfaction are also highlighted. Besides cheesesteaks, the burger, fries, and Cannoli have received positive feedback.
Recent reviews highlight that the food is served hot and delicious, with customers enjoying every bite. One customer noted that the large Cheese Steak Sub was too much for them, but they still finished it. Daxton is recognized as a helpful and knowledgeable server who makes ordering easy and the cheesesteak perfect with real steak. Despite being a small, hole-in-the-wall place, it is considered a must-try if someone loves a good Philly cheesesteak. Even if unfamiliar, customers find that the great food and friendly service make it worth visiting, and some look forward to returning to try other items that were out of stock during their visit. Overall, Rick's Cheese Steak Shop remains a favorite for its great food and welcoming environment.