Sbarro

12300 Jefferson Ave #732, Newport News
(757) 872-2232

Recent Reviews

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Frankie Fiveangels

Best S'barro slice I've had in a good long while. I've stopped going to S'barro because of the disappointing slices but went back for one and it was great. The ziti was still sad, but you can't have everything.

They use a heating oven, that's good.

Go to this one, you want to.

Atmosphere: 4

Food: 4

Service: 4

Justin mcandrews

It’s almost like they try to ignore you so you walk off. Pizza was ok, nothing great but not horrible either. Noticed the sign by the register says free refills. I get one refill and then after eating go to get another…waited 6-7 mins to be told it’s only one free refill. Ok, fix your sign to say that.

Atmosphere: 1

Food: 3

Service: 1

Erika

I ordered a pizza online today 12.6.2024 for 2:15 and the lady told me it was going to be a few minutes. She prepared it and placed it in the oven. When it came out, it was so pretty. She prepared just as I ordered it. Lite bake. Sometimes some pizzas are a bit overdone or a little burnt. She did it just 👍🏽 She did an amazing job!!!! It tastes so good. Thank you again Sbarro. You are gonna be my pizza Fridays😊

Atmosphere: 5

Food: 5

Service: 5

Craig Worthy

My pizza needed to be left in the oven just a little bit longer. I got the Supreme and it was cold. If I wasn't in a rush I would have told them to put it back in there. But I needed to get back to Richmond, because my Tesla was on the charger.

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: NY Pepperoni Slice

Michael Millner

Pizza is ok. Told me they were out of spaghetti then restocked it within a couple mins of my ordering. Food is ok.

Atmosphere: 3

Food: 3

Service: 4

Victor Zambrano

They open an hour after what the app shows, they could fix

Atmosphere: 3

Food: 5

Service: 3

Samia Zaky

Is food is fresh in customer service good and clean. The store is good job guys. Thank you for

Nardeen Shaker

Very good customer service and tasty food

Muhammad Jones

Poor customer service and food

Marcus Marcus

Great service very clean every time I visit. Food well prepared. Outstanding customer service. Very friendly. I work here and I come every day and get a meatball. It’s awesome every time.

Dave Thomas

Great customer service friendly employees great pizza and much more

Mourad Elia

Customer service is very good and the food fresh

naimah watkins

Got ignored at the front of the line waiting to order and the manager became very rude

Salty Potatoes 55

They take a very long time, and they're not very nice about it. They say it'll take 10 mins but it's more like 10 hours.

Caitlin O'Sullivan

Poor customer service. Took them 10 minutes to get me through a line, and they were not crowded. I told the manager I wanted a slice of pizza and ziti, which he almost forgot. Didn’t offer me a side with my ziti either. Ziti is overcooked.

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