Scratch Bakery

Got some (3) cupcakes for my daughters birthday. Carrot, pumpkin and wedding cake. Super delicious!

Atmosphere: 4

Food: 5

Service: 4

Scratch used to be amazing. Now it’s very blah. My husband paid 120 for a cake he could have got at Walmart for so much cheaper. Decor was basic, but the literal icing on the cake was about the thickness of the cake. Literally the cake was mostly frosting. This is highly disappointing because it was my birthday cake and he was being so nice but felt like he got taken advantage of. Do better because having 2-3 inches of frosting in the middle of the cake is ridiculous

Food: 1

I have thoroughly enjoyed all items I have had at Scratch bakery! Banana pudding(my favorite) -slamming! Chicken pot pie-slamming! Dirty wedding cake-slamming! Ooey gooey bars-slamming! Cheesecake crunch cake-slamming! The list can go on but I will stop there. Go ahead by there and let your taste buds be razzle dazzled!

Atmosphere: 5

Food: 5

Service: 5

The staff did a wonderful job with designing the three tier cake for my wife's 60th birthday party. It was almond cake and butter creme, my wife's favorites. Honestly, one of the best cakes I've tasted. Job well done, God bless!!!

Atmosphere: 5

Food: 5

Service: 5

Service is lacking! Rude woman working at the register, which was not the norm years ago. I wrote an email to the owner a week ago, but I haven't gotten a response yet.

Service: 1

Loved the Dubai chocolate bar!!

Atmosphere: 5

Food: 5

Service: 5

I’ve gotten cupcakes from here for years so I figured I would try a cake. BAD IDEA. The order was wrong but I didn’t want to go back and forth so I said whatever, at least It will be good. I was so wrong and disappointed. The cake had a funny taste almost as if It may have been frozen IDK. It was nothing like the cupcakes I’ve gotten over the years that’s for sure. Not to mention It was way to expensive for no one to have eaten. I just couldn’t.

Atmosphere: 5

Best cake or cupcake I've ever had. And the ladies working at the time were great! I was in the area from winchester. 7/18 6pm

Atmosphere: 5

Food: 5

Service: 5

I've been here on five occasions and each time the staff is friendly and the treats are delicious. Today I spoke with La Shonda (I believe her name was) and Kat. Both were very helpful and delightful!! And the cupcake (Dubai Chocolate) was amazing!! Definitely recommend to anyone looking for high quality and delicious treat.

Amazing!!

I placed an order for CUSTOM cupcakes for my niece’s graduation about 3 weeks ago. I came to pick them up today and the cupcakes were only iced with dyed icing. No decorations or anything on them. Not even sprinkles lol. When I placed the order, I had almost a 20 min conversation with 2 of the women that were supposedly the baker & the decorator. I told them I wanted JMU theme and that they could have fun with the design and play around with it. I told them that I trusted them to make them look nice but to literally just put purple and yellow icing? Like that’s not decorating anything. I ended up not taking them because it I just wanted purple and yellow icing I could have just made them myself or gone to Costco instead of paying $65 for one dozen. On top of that, the other dozen of lemon blueberry cupcakes weren’t even made/ready for me so Charisma had to quickly put that together for me. Hopefully the manager gets back to me because I paid in advance and since she wasn’t here today the girls that were working (Charisma & idk the other girls name) were unable to process it or decorate the cupcakes for me. I appreciate Charisma’s effort in trying to resolve the situation for me.

Great delicious cupcakes!

Of course people hype up the Dubi chocolate bar, this was my first time tasting it and I much say I was very disappointed. I sent my fiancée to get two bars not knowing how much they would be just excited to try it and it was $15 I couldn’t believe it. When I tried to give it back unopened, just purchased the owner said no, no compensation or anything for the inconvenience I am very upset I will not be going back.

Scratch bakery has some scrumptious baked goods, but I am giving them only 2 stars because they got my birthday cake order wrong. This is the second birthday cake our family has gotten from them. The first one was inedible. Not sure what happened with that but years later I decided to try them again. I ordered an almond cake with buttercream.
The cake I received was NOT almond, so... not what I ordered. I am disappointed. The cake I got was a basic white cake with thick buttercream. It's a good cake just not what I ordered or wanted.
While they have great baked goods you can walk in and buy, I would not recommend ordering a cake from them based on my two experiences. Definitely visit them and try the banana pudding or the banana pudding cheesecake, or any number of delicious confections.

I stopped by to pick up treats for the office and it was a hit! They cupcakes ran me $32 for 1/2 dozen. I feel this is normal pricing for cupcakes.
They were SO GOOD!!