Starbucks

Clyde Morris, 762 J Clyde Morris Blvd J, Newport News
(757) 595-4621

Recent Reviews

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Barbara Welch

Love this Starbucks location they always make my drinks perfect and if they are out of ingredients they make me a wonderful substitute recommendation

isabella koelkebeck

Placed a mobile order for two Spinach and Feta wraps. We got there in 5 minutes and still had to wait an extra 20 minutes for the wraps and 2 coffees. As we’re pulling out, we noticed both the wraps were literally ice cold. We go back to replace them, and now they came out fried to a crisp. Don’t come here unless you want to waste your time. The only shoutout we could give is the barista was very cheerful and kind.

Food: 1

Service: 1

Jen Keyes

The partners at the JCylde store are phenomenal!!! They are friendly, polite, helpful, and professional. They always make me feel seen, happy, and appreciated, and I leave with an awesome tasting Iced Tea!!

Atmosphere: 5

Food: 5

Service: 5

Touka K

went here, Saturday, July 26 sat down for about an hour waiting on someone to meet me there. One of the workers comes up to me saying that I need to purchase something or she’s gonna have to ask me to leave. Not even two minutes later she comes back saying that we need to leave or I’m calling the police while i’m on my phone I’m literally making an order on my phone. I got up to the counter to pay and another employee says that the employee already called the police. Her name is manda and she should not be working there. You don’t come up to someone and say you need to leave or I’m calling the police mind you I come in there every single day gave them hundreds of dollars and this is how I’m treated. I don’t appreciate it mind you we were the only Black people in the restaurant at that time

Atmosphere: 1

Food: 1

Service: 1

Margie Lawson

Was offered description s of coffee and even samples!!

Atmosphere: 5

Food: 5

Service: 5

Venus Jones

walked in and employee was on her phone and talking to coworker, proceeded to ignore me until another coworker got out of the bathroom. idc if you’re busy but a hello or acknowledgement would have sufficed. it wasn’t busy either.

dbean bean

Horrendous service, this company needs bankruptcy.

Service: 1

Kathy Wojciechowski

I picked up my order of egg bites but when I went to eat them they didn't have the sirache packages. I tried calling them but the phone would ring numerous tines, then go to busy and then hang up.

Atmosphere: 4

Food: 4

Service: 2

Ashley Waters

If I were rich, I’d give all my money to the staff at this location. They are the kindest humans. In addition to the overall welcoming and pleasant atmosphere, the service is great. I go here often, in addition to many other Starbucks in the area and this location is BY FAR the best.

Atmosphere: 5

Food: 5

Service: 5

Johana Lagos

Cam in around 930am 9n a Saturday. Quiet and nice atmosphere. Drive thru open, but came inside.

Atmosphere: 3

Food: 4

Service: 4

Cee Dees

Rude staff

Atmosphere: 2

Food: 3

Service: 1

Tisha Burgess

The Best Starbucks Experience Ever!

This Starbucks location was hands down the best I’ve ever visited—like ever! From the moment my daughter and I walked in, we were greeted with warm smiles and a genuinely friendly atmosphere. The staff was so kind and welcoming, and we were served promptly without any delay.

What made it even more special was that they greeted us by name when we left. That small touch made such a big impact. It felt personal, thoughtful, and just above and beyond what you usually expect. My daughter and I both enjoyed it so much—we’re already looking forward to going back!

Friendly staff, great service, and an atmosphere that makes you feel like a regular even on your first visit. This Starbucks is officially my favorite of all time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon \u0026 Gruyère Egg Bites, Mango Dragonfruit Lemonade Refresher

Brigit Giordano

Very friendly fast service.

Atmosphere: 5

Food: 5

Service: 5

Alexey Wilson

Ordered two Venti hot coffees (Wife wanted a White Chocolate Mocha and I wanted a Cappuccino). The guy at the window was very nice but when i got home I opened up the lid, there’s barely any coffee in there!

Atmosphere: 5

Food: 1

Service: 1

Mary

The barista at the window was the same gentleman who greeted me at the speaker. He was so nice and warm on an already frigid morning. I appreciate his kind nature while providing excellent customer service. I appreciated that he wore a mask when interacting with such a large number of people every day and somehow still knew he was smiling beneath. The food is great and was served warm. My beverage was better than any I've had in recent years. It was as good as the first time I had it, and it became my favorite. I stopped ordering more recently because it never seems to be made the same way (not enjoyed at this location previously). The iced oatmilk brown sugar espresso was perfection this morning! I will be back to this location when I need a sweet pick me up in the future.

Atmosphere: 5

Food: 5

Service: 5

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