Starbucks
12130 Jefferson Ave, Newport News
(757) 882-8700
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I forgot his name, but the guy who wears a ball cap with a beard at the Starbucks makes one hell of a coffee! Everyone there is sweet and funny. 10/10
Atmosphere: 5
Food: 5
Service: 5
I'm not sure if I came at a bad time or something but I think the management of this Starbucks is lame. They have one lady working the whole front on a Saturday afternoon. I appreciate Ms Samone for her efforts to get these orders done, and it's a shame that she was made to do it alone. Almost every table and chair in the dining room had crumbs or wet stains on it, which was kind of disappointing.
Dietary restrictions: It looks like they have some options for dairy free creamer now.
Atmosphere: 2
Food: 4
Service: 3
Jennifer was super awesome! She was personable and made our drinks perfectly. Just wanted to give her a shout out and let her know she is appreciated ❤️
Atmosphere: 4
Food: 5
Service: 5
I prefer a key to make coffee, Starbucks is now or for keto coffee. Why because these people don't know how to make it. Keep a list of keto coffees available so that people can pick them out without having to go through the phone! Teach service to make keto coffee. You don't have to pump up the price for keto coffee. Learn to use non-sugar substitutions. And again have this out on a large menu so that it is easy to pick from it especially when you're dealing with Deaf or a non-verbal customer.
Ordered a coffee light on sweetner but got extra sweet coffee. I guess she did it on purpose since I mentioned that there were few people before me wondering where baristas are(one of them were waiting for 10 min and left). I guess two baristas in a corner coffee shop aren't enough.?♀️
Atmosphere: 1
Food: 2
Service: 1
5 dollar lemonade wait 10 mins for it they are more worried about drive thru .
Atmosphere: 3
Food: 3
Service: 3
I prefer a key to make coffee, Starbucks is now or for keto coffee. Why because these people don't know how to make it. Keep a list of keto coffees available so that people can pick them out without having to go through the phone! Teach service to make keto coffee. You don't have to pump up the price for keto coffee. Learn to use non-sugar substitutions. And again have this out on a large menu so that it is easy to pick from it especially when you're dealing with Deaf or a non-verbal customer.
The barista today is doing an amazing job and was so nice and fast!
Atmosphere: 5
Food: 5
Service: 5
Never had a bad experience with them.
stood in line and watched an employee pick and choose what drink she wanted to make and had 4 people get their drinks who after I did. Service sucks. Drinks should be made in the order they come not when an employee wants to make them.
Service: 1
Restaurantji Recommends
This Starbucks has the best customer service I've at any Starbucks anywhere. The people there are extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
This Starbucks has the best customer service I've at any Starbucks anywhere. The people there are extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
I personally have been going to Starbucks for years. It the one in target on Jefferson customer service is horrible I went this morning and waited forever with one person ahead of me and the staff is rude they never once even said hello or I’ll be with you I’ve never experienced such poor service in a Starbucks
Never had a bad experience with them.
I have never been to a "bad" Starbucks. Of all the troubles in our world. The day to day grind. I can have confidence in ordering at ay Starbucks. While pricier than my normal coffee. That can be overlooked for the customer service! Thank you! For the hard work and dedication your staff provided.
Loading...