Starbucks

5030 W Mercury Blvd, Newport News
(757) 838-3801

Recent Reviews

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C McCaskell

Drive through takes forever, they never have oatmeal and when they finally do they give me a milk bowl.. how am I supposed to eat this.. smh do better!!

Ash Sher

The staff were pretty rude, I was ignored completely for 5 minutes and when I finally got someone's attention and asked if I could order they treated me like I was being rude. Then I ordered a venti and got a small, which kinda sucked cause I'd gotten extra espresso so I had to take my time sipping it. I don't overspend on coffees often and consider it a treat, so it's a shame these ppl mind their job so much and hopefully they didn't dampen too many other people's experience that day.

Savannah Tate

Always very nice baristas

Chelsea Savage

This Starbucks is about as consistent as Dunkin Donuts…. The amount of times I have had my coffee made wrong is unreal. Specially the hazelnut oatmilk shaken espresso. This store loves to put cinnamon dulce syrup in this drink. Every time I have specified no cinnamon they act like I am crazy for asking to make the coffee right. If I am paying for this drink I want it made right.

Austin Denny

Great service from staff. Also got an awesome recommendation to use their truff green hot sauce packs on the new potato chive bakes. Would recommend going to this starbucks.

Brenda Pinkelton

Drive-through baristas always awesome!

Tashia Craft

I love the coffee and the banana walnut loaf!!

Harriett Holloway

So very Outstandingly Amazingly

Atmosphere: 5

Food: 5

Service: 5

Kyndall Jenkins

Mobile ordered two drinks and two bagels that were expected to be ready around 1:27. After seeing that my order was marked as ready I went to the pickup area and didn’t see my order. I asked the manager who was working and he handed me a singular drink, so I asked how much longer on my other items, and he said “we’ll get to it when we get to it.” Seeing as my order was marked as completed I was confused as to why one drink was made but everything else wasn’t. My overall order wasn’t actually ready until 1:58. They prioritized the drive thru orders which cause my mom and I, and other customers, to wait 30+ minutes for our orders.

Atmosphere: 3

Food: 2

Service: 1

Michael G

Neema was awesome. Very friendly. Service was excellent with her. Five star service.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheese Danish

CC T

I had stopped by here last weekend and got a simple coffee. It tasted fresh and great. I just got the same cup of coffee today and it had no flavor like it was watered down. It literally tasted like water. I think I’ll start going to the coffee place one door down from them 7 brews.

Ein Madri

Slowest experience I ever had in starbucks. Waited in drive thru for 20 minutes and there’s only 3 cars in front of me. decided to come ısnide instead and they staff are not very nice.

Atmosphere: 1

Food: 1

Service: 1

sheree boyd

I've never had a problem here absolutely love it

Atmosphere: 5

Food: 5

Service: 5

Taygirlcap Nocap

Ordered my food 20 minutes before they marked it ready. I get there still had to wait another 10 minutes

Atmosphere: 1

Food: 1

Service: 1

Pretty Ricaa

Barista needs more experience my caramel ribbon crunch had no flavor at all except for the whip cream and the add ins(crunch). I’ve never had a mess up on my drink it had no flavor at all when I say at all AT ALL. Other than that my food was at least good I got a breakfast sandwich. I ended up throwing my drinks away and ordering a caramel frappe from McDonald’s.

Atmosphere: 1

Food: 1

Service: 3

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