Subway

12368 Warwick Blvd Suite 110, Newport News
(757) 596-7827

Recent Reviews

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Lisa Johnson

I used to throughly enjoy this subway establishment, NOT ANYMORE I went in with a group of friends 40 minutes before closing yes i know that sounds bad but we were not going in like 5 minutes before closing, we got NOTHING but attitude by this short mean little woman she walked out of the bathroom and muttered under her breath words that are not family friendly then gave me nothing but attitude I understand that you're not happy we walked in trust me I understand but giving us nothing but attitude is NOT ok i'm going to take a break from this subway and go to the Subway Station down the street please try and fix the attitude so when i come i don't have to be scared to order a 6 inch sandwich.

Atmosphere: 1

Food: 5

Service: 1

Noah P

Not my favorite Subway. Charging $2.60 for a cup of water is ridiculous, although I guess that's the case at all Subways now so this isn't exclusive to this location. Ordered the rotisserie chicken and it wasn't great. Staff was fine, but the food is the primary reason for the visit and it was disappointing.

S LT

It took almost 30 min to get my order.

08:13

Atmosphere: 2

Food: 1

Service: 1

Kubo04

Got one of the worst sandwiches I’ve ever had. Burn, stale smelling, very thin amounts of meat and they put way too much condiments on it making very soggy. Also don’t order online, very slow service. Multiple carry outs after me had their order made first.

Service: 1

Kina Dunn

It's cool that this place is open until 2am. I dropped by and it was calm. Just be careful pulling in because there are still people out here late at night. The only downside are the prices but that is for every subway and if you can find some coupons then it's not so bad.

Vegetarian options: The establishment does have and serve meat and everything is toasted in the same oven but you can get your sandwiches without any meat at all

Dietary restrictions: You can make your sandwich however you want and you can even get it as a salad if you don't want any bread.

Atmosphere: 4

Food: 4

Service: 4

Levin Ivie

Yeah, this place sucks, and as a former employee, I'll tell you why. First of all, my boss would often tell me to replace the expired dates because, quote, "they are not really expired." I've seen people get sick from the tuna, especially.

Secondly, the owner has reduced the portions of meat in most subs and replaced the meat with a lower-quality substitute. Most meat is cut to bits and thinner than paper.

Thirdly, all employees were told to charge customers for the more expensive items even if they didn't ask for or order them. You want the standard turkey or ham? Nope, you're getting the grand ham and Titan turkey even if you didn't get the extra.

Management doesn't care at all about quality or the customers. The only thing they care about is getting you out the door.

Atmosphere: 1

Food: 1

Service: 1

Cameron Brown

Sade is the Best sandwich maker Ever. she need to be a regional manager or trainer. this lady Never miss the mark. with quality and service. Her sandwich touch my soul. thank you.

Vegetarian options: A Must.

Atmosphere: 5

Food: 5

Service: 5

olivia baux

Remember online orders are coming to pick their food up and don’t tell us it’s ready on the app when you didn’t even start making it when we got there.We had time to go to a store, I got food elsewhere, subway food for my bf said it was ready, we went and they said they didn’t make it, they then did an entire line of orders before our online order and I had time to even eat my own food there while waiting. Another time I said I wanted less chicken on the sub and they said they can’t do that. So why have they done it before?

Atmosphere: 3

Food: 2

Service: 2

Jacob Solis

Honestly never order online from here they take forever and some of the staff are sassy and rude. The wait was 40mins

Atmosphere: 1

Food: 3

Service: 1

Marsha McCue-Brown

Aaliyah, was great!!!! I mean I usually come at night, but today at 1pm she was just pleasant and patient. And my sandwich is bomb!!!

Atmosphere: 5

Food: 5

Service: 5

Rebecca Andrews

Polite staff!! Clean with a few tables! EXCELLENT sandwich making skills!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Mathew Young

Pathetic. 12 inch all American sub. 3 slivers of ham and 3 slivers of turkey. The sub roll weighed 3 times the ingredients inside. Last visit

Chris P

Management really needs retraining. One person past 10? That is unsafe and frankly irresponsible. The person they left was wonderful, and service/food was fantastic. But one person? Fix your schedule. Visit was 3/5/24

Atmosphere: 3

Food: 5

Service: 5

Danielle Mayo

One of the best! I came here to get sandwiches for my staff. The employee Ayalia was great and very accommodating, patient and understanding. I got six sandwiches made and she helped out so much and gave great suggestions on the best ways to dress the sandwiches so that they would not be soggy when I got to my destination. She was awesome! Thank you so much!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Roast Beef, Oven Roasted Turkey

Sin0 Cera

Management really needs retraining. One person past 10? That is unsafe and frankly irresponsible. The person they left was wonderful, and service/food was fantastic. But one person? Fix your schedule. Visit was 3/5/24

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Roast Beef, Cookies, Oven Roasted Turkey

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