Subway
12797 Jefferson Ave, Newport News
(757) 874-4932
Recent Reviews
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Fast service and friendly conversation
Atmosphere: 5
Food: 5
Service: 5
I can only assume she was the owner or manager. But she had the stankiest attitude for no reason. Caught an attitude while I was patiently waiting for my sub to be toasted and then stormed off after ringing us up. I understand work gets busy (we were the only ones there other than a man who was already eating lol) but there’s no need to show your hate for your job to every person that comes in.
Atmosphere: 1
Food: 5
Service: 3
Dipti was amazing!! Was very attentive, listened to all my requests. Was very friendly and personal. If I go to any sub shop I want her making my sandwich. 10/10 would recommend and will be back to see her!
Atmosphere: 5
Food: 5
Service: 5
The store is horrible, they rush me though the whole process. This store prices is way too high. $5 more than the store just down the street not even a mile off. I wouldn’t send my worst enemy there.
Atmosphere: 1
Food: 1
Service: 1
Get this poor man some help. He’s the only one on shift and there’s a line of like 10 people. No greeting, dude was on the phone when we walked in (no customers in store though) I asked for Italian herb, didn’t realize till later I got plain Italian. Dad asked for pepper jack cheese and got provolone. Neither of us wanted to hold the line up to get it right.
Atmosphere: 3
Food: 3
Service: 2
Just stopped in for lunch. Staff created me upon entering and the store was clean. They had 2 customers in the store when I entered and 4 more while I was eating.
I would eat at this location again. Stop in and give them a try.
Atmosphere: 5
Food: 5
Service: 5
Service was unacceptable. Food was not very good and the employee used profanity.
Atmosphere: 1
Food: 2
Service: 1
Walked in the restaurant a little close to 9 and the guy was mopping the floor. The door was still unlocked and he said they were closed when it clearly says they close at 10. This was very inconvenient and although it probably was a slow day/night I don’t think the store should have closed early that was money that you all missed out on and a good review I will not be returning here on any day or at any time.
Atmosphere: 1
Service: 1
Cane in for an early breakfast/lunch. Shop was very clean. Food area was immaculate. Owner was polite and friendly. Food quality was excellent / fresh. It was a great visit. The owner surprised me with a free cookie. Very kind.
Vegetarian options: Only vegetables as option
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club 6
You're Better off going to the subway a little further up Jefferson Avenue because this one overcharges and doesn't honor coupons. Luckily I live close to both so I don't have to come to this one.
Restaurantji Recommends
This franchise overcharges HEAVILY compared to other subway franchises. Do NOT waste your money here. Go to a different subway.
They also have a sign stating how they do not accept coupons (which I didn't have one so not saying that's why this review is low) but it does go to show just how greedy the owners are here.
Like in what world is 9 bucks for a 6 INCH, fair?
PLEASE DONT PAY TIPS, I did work there but the manager keep the tips money for her, I sad but is true. she doesn’t receive the coupons because she doesn’t want. If you see the prices of the products is the only one with prices more expensive. She use the people who come from the other country including from she is, she pay less to the regular price the she really need to pay for working there, and treat bad the co workers, she does not like to pay when she want, she does not do the subways with the correct formula, and is very strange for a couple weeks there is money “lost” and we need to pay for everything.
Atmosphere: 1
Food: 1
Service: 1
I never come back here again the prices is not worth it
?I recommend this place. The clerks were kind and professional. The food was fresh. The restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
$26.32 and 32 cent????Do not waste your time getting the pretzel. This ain't nothing like them all you paying almost $5 for a dry piece of bread.Nothing about this bread taste like Auntie Anne's in the mall. They're just paying to use the logo.And now they put the metal barrier in front of all the expensive items so you can't see how much they're really putting on your sandwich
Food: 2
Service: 5
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