Tropical Smoothie Cafe

12300 Jefferson Ave Suite 738, Newport News
(757) 369-5533

Recent Reviews

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Brian

I was standing in there 5 minutes before 7 waiting to order 2 smoothies and at 7:01 they told me sorry they are closed. Patrick Henry Mall been going down hill for a while wouldn't expect anything else.

Chlo

My smoothie tasted like water and ice and a hint of strawberry. My husband said his was the same! We ordered a smoothie not a slushie…. Disappointed. Don’t order at this location unless you like slushies I guess

Food: 1

LisaMichelle

The smoothies are not prepared in front of you. Is it a secret or are you hiding something?

Atmosphere: 1

Food: 2

Service: 1

Julio Ortiz

Manager is friendly and polite with the customers.
Thank you Tropical Smoothie!!

Atmosphere: 5

Food: 5

Service: 5

Marquasha Maxwell

Real nice people and good service

Atmosphere: 5

Food: 5

Service: 5

Chloe Schumann

$9 for a watery smoothie with freezer burned fruit

Atmosphere: 3

Food: 2

Service: 4

Steven Brinkley

Perfectly good experience with tropical smoothie Cafe restaurant

Atmosphere: 5

Food: 5

Service: 5

Sade Lomo

The good thing about Tropical smoothie is just the smoothies.
I ordered a chicken quesidilla, and it was disappointing 😞.
I can do better myself.
Not sure if they re been greedy with filling the wraps with a decent amount of chicken and other ingredients.
The food is not cheap, so I expect it to taste good. Was disappointed so far....

Ronika Carter

My friend and I stopped by to get smoothies. It took a minute or two for someone to take our orders, which honestly probably wouldn’t have happened if my friend didn’t ask if they were closed or not. It felt like we were inconveniencing one of them by being there. We finally ordered and we noticed they didn’t fill our cups up all the way after serving them. No big deal, there’s more left. UNTIL we literally saw them drinking parts of our smoothies afterwards. Like at least wait until the customers leave to do that. I wanted to say something but I chose peace instead after the day I’ve had at work.
I’ve worked in food services for five years so I get being exhausted from being on your feet all day and interacting with people is draining. So we all deserve a small treat from time to time, I get it but don’t go about doing it that way. That’s a whole health violation.
The biggest lesson here is to be mindful of your actions in the presence of others. I don’t want them to get into trouble but wanted to make you all aware.

Denise Khoury

Love the fruit bowls.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chia Banana Boost

Josh Sweet

They didn’t take an order 10 minutes before close. They need to change the time if they’re stopping orders 10 minutes early.

chris pugh

Me and my wife were standing at the register and the girl was more interested in talking and laughing with her coworkers that we just blurted out our order and if looks could kill I would not be writing this. Food and drinks are always good. But customer service could use some retraining.

Atmosphere: 1

Food: 5

Service: 1

Clemen Estaya (CeCe)

Absolutely a very good place to eat breakfast..food delicious..highly recommend this place to

Atmosphere: 4

Food: 4

Service: 4

Chelsea Shipp

The staff here is absolutely amazing. They now remembered by face and name when I do an online order. Kiara, Ray , Michelle , Angel and Alesa are always on the shifts I go in and again are absolutely amazing!

Atmosphere: 5

Food: 5

Service: 5

Butterflynette

Not sure what’s going on at this particular location but the smoothies are hit & miss. Sometimes they are good & sometimes they aren’t. I wonder if sometimes they are adding too much ice because sometimes it’s watered down tasting. And the young girl that rang me up today (no name tag) was super rude. Even saw her be rude to another customer. Girl if you hate your job so much, quit.

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