Waffle House
980 J Clyde Morris Blvd, Newport News
(757) 599-5985
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Love Waffle House! Great food and always consistent! Can’t wait to return to the south to visit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: All Star Special and Waffle
What can I say? The Waffle House and this one specifically is the best one in the area.
Atmosphere: 4
Food: 5
Service: 5
End of a shift, so service wasn't very good
Atmosphere: 3
Food: 4
Service: 3
Place was busy. We sat a 14 top and ordered regularly nothing crazy. The lady in the window was callen out her tickets, The manager on grill was singing next to the other guy on grill that could probably sing better comen through HOT PAN, the other manager that looks like the guy up top in the picture with the glasses (he didnt think so) was slammen together sanwiches AND toast, the waffle guy (agreed with me about the picture) was killen it 6 waffles at a time while watchen the clock and the traffic outside, butter in between them things he didnt miss a beat, the dish washer moved through smoothly collecting work neatly... all making the best example of communication and team work...And of course the waitress did great....we took care of them as they did us. Good to see a well oiled machine on time with out any flaws.....good work guys.
Atmosphere: 5
Food: 4
Service: 4
I love the fact two or three people in the bathroom
Great location, great service. The food was excellent!
Atmosphere: 5
Food: 5
Service: 5
Avey is a great hostess and Sean stayed after his shift just to make sure we got hot food. Very cool. This is my favorite waffle house.
Atmosphere: 5
Food: 5
Service: 5
Who doesn't love waffle house. Best place for breakfast
Atmosphere: 4
Food: 4
Service: 4
Excellent food great service
Atmosphere: 5
Food: 5
Service: 5
Service was fine to average. Food was good. We ate and enjoyed meal. Went with my daughter. Only thing was this one annoying guy he talked incessantly and was talking louder than normal. Other than that, the typical Waffle House experience!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This location is HORRIBLE! I stood there for a good 6 minutes! No one said Hello or We’ll be with you in a few minutes! Then this older white lady with purple eye shadow and the worst attitude comes up and says “Know what you want”? Eww…like you have no customer service skills! She should be a cook and NOT interact with the public! So I responded with “I absolutely do” and she proceeds to roll her eyes. So she takes my order and I sit down to wait. Once my order is ready she just holds my bag in the air…smh. I go up to get it and I say thank you! She heard me but ignores me. I start looking through the bag checking my orders to make sure it was correct since they were busy and I know mistakes happens. She again rolls her eyes. I proceeded to loudly say to her “Thank you so much” she looks at me and doesn’t respond! I will never go to this location again! As I sat there and waited she told another server that someone “called her a bad word” not sure if one of the cooks or customers but I’m not surprised seeing as how rude that lady is! Went there bc it was closer to my house BUT will definitely make the drive to the one on Jefferson where everyone is so polite! Train your people better at this location!
Service: 1
Today is June 25th, 2025. I had to leave this waffle house with an incomplete order. I chose an incomplete order and here is why, I ordered online around 5:30 am, the online service said my order will be ready for pick up, by 6:09 am. I got there at 6:00 am thinking that theyre working on my order. 6:09 rolled along no order eorth $64 with %15 tip. So I raised my hand and Angel was kind enough to assist me. So i told her whats going on and she checked the register and sure enough my order is keyed-in but the lady at the counter(older caucasian lady maybe late 50's) was busy chatting it up with the customer. Its not a problem to talk to customers for it adds with the experience. But you better make sure all orders are in and nothing is left to chance. Thats 1 problem. No2 problem, the lady thats at the grill was easily flustered. She had about 2 or 3 orders including mine and she was already panicking.
Long story short, 6:45 am rolls along and my order was still incomplete. I told the lady at the counter I'll take whatever she got for I waited long enough And stormed outta there out of frustration, Almost an hour wait.
WAFFLE HOUSE, please tell your people that its ok to talk to customers, but not at the expense of the next person inline, as for your cook...... she wasn't up for the task as simple as that. GET IT TOGETHER!!!!
Atmosphere: 1
Food: 2
Service: 1
All the staff is friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
As always, great food and service.
Atmosphere: 5
Food: 5
Service: 5
They were out of waffle 🧇 batter 😪
Loading...