Wawa
11124 Jefferson Ave, Newport News
(757) 852-0055
Recent Reviews
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Great service
Atmosphere: 5
Service: 5
picked this up around 11pm, looking at it now and i am glad i went to this one and not George memorial near walmart…. Thank you #2 jeff wawa
Atmosphere: 5
Food: 5
Service: 5
Said ran out of burgers. No mash potatoes either to sub chicken and mash potatoes. I really hate all these places anymore....if you ain't got it, stop advertising your services. You run out by midnight, so stop serving then! Lying saying you got it till 3am....none of these wawas remain stocked and ready!
Atmosphere: 3
Food: 1
Service: 3
Place was moderately busy, still got out in less than 5 minutes. Staff is getting better.
Service: 5
This place messes up my order quite a bit. This is the last sandwich they made me :( they used sweet potatoes instead of mashed and forgot to even put turkey and gravy on it
Atmosphere: 3
Food: 2
Service: 2
Whomever the chunky male was behind the deli area was rude and obnoxious. He should not be in the customer service business. Couldn't speak , smile or do anything. Sunday evening, during the 6pm hour. 10/12/25 Facts!
Atmosphere: 1
Food: 2
Service: 1
Love WaWa. I have severe PTSD and they have been very kind and patient letting work through my shit
I been through the meat grinder and am coming out the otherside. Hopefully I dont have to do that ever again. That was the worst
Worse than all the military and government experiments. Im blessed and cursed. I would do it all over. Super soldier and No Limit Soldier life and Professing Jesus ain't easy. Sheetz and WaWa are my favorite but sorry Sheetz Wawa has soul food. Yall dont.
Atmosphere: 5
Food: 5
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
Service is as disappointing as ever. WARNING NEVER TO GET DELIVERY HERE. ONLY SHOW UP IN PERSON TO NOT BE STOLEN FROM. Delivery option everyone plays the blame game. It's the delivery drivers fault says the employees/manager with no help or resolve and hangs up on you like a child unable to handle any issues or conflict. Manager Caitlin was disrespectful and takes no accountability for her store consistent pore quality of service, food and missing items (Even with curbside pick up). Driver blames store for not giving them all the food. While store blames driver for not receiving all of the food. Meanwhile as a consumer you are out of the money for said missing item. Everyone gets to wash there hands of the problem. Call the help center just for them to send you an email stating they wolnt give you a full refund for an item that was not given to you.....disgusting customer service is a constant at this wawa.
Atmosphere: 1
Food: 1
Service: 1
Careful, gas pump scanners have skimmers. It’s twice now after I’ve gone to pumps my information got stolen.
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Bad treatment
Service: 1
Good customer service
Not happy with Antonio who over charge my boyfriend $12.55 for burgers and fries he did not order. My boyfriend came back in the car all confused on why he paid $28 for a hoagie and club cocktails 16 fl oz size. If I didn't go in the store and ask for his money back, Antonio would have taken his money away. I understand it's just 12.55 but it's about the principle that he tried to cheat on my dude by overcharging him and let him pay for something he did not order
Excellent Wawa! Came in for breakfast and we were especially helped by an employee named Catherine who was kind and knowledgeable! Looking forward to coming back.
Atmosphere: 5
Food: 5
Service: 5
I am writing to formally express my concern about the behavior of one of your cashiers. I have noticed that she is often seated while working, which is not necessarily an issue, but she frequently comes across as rude to customers. More concerning, I have observed that she seems to treat immigrants unfairly, all customers should be treated fairly and with respect.
I hope someone will address this matter to ensure that all customers receive equal and professional treatment. Thank you for your time and attention.
Service: 1
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