Wendy's
$ • Fast Food, Burgers
Hours:
12221 Jefferson Ave, Newport News
(757) 249-8016
About Wendy's
Customers' Favorites
Wendy's Reviews
Great customer service. I will go to that Wendy 's whenever I am in Newport News, Virginia.
Probably the worst fast-food restaurant I’ve ever been to. Wendy’s wants to charge outrageous prices for their food and they can’t ever fulfill the order correctly. Multiple times I’ve been and ordered food for my family that ended up being over $30 and the last 2-3 times they’ve forgotten part of my order(they didn’t forget to charge me though) so that’s like $10 Wendy’s has gotten from me recently and I received NOTHING for it, and what I did receive, had much...read full review
Menu
Hours
| Monday | 6:30AM - 3AM |
| Tuesday | 6:30AM - 3AM |
| Wednesday | 6:30AM - 3AM |
| Thursday | 6:30AM - 3AM |
| Friday | 6:30AM - 3AM |
| Saturday | 6:30AM - 3AM |
| Sunday | 6:30AM - 3AM |
Wendy's is a restaurant that focuses on serving fresh and hot food. When customers request their meals to be cooked fresh, the staff delivers on this promise. The atmosphere can be lively, especially during busy periods, which may result in a few tables being left dirty and the drink bar being understaffed. However, some employees, including a friendly staff member, make up for these shortcomings. The drive-thru experience can be improved, as one attendant's tone and behavior can be off-putting.
Customers have noted that the food, staff, and overall vibe are generally satisfactory. While the self-serve kiosks can be a bit confusing, the friendly service has been highlighted as a positive aspect. The speed of getting the food out is also commendable, though some customers have expressed a preference for having a staff member take their order directly. Overall, Wendy's provides a satisfying dining experience.