Wingstop
12229 Jefferson Ave #700, Newport News
(757) 321-9464
Recent Reviews
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I really don't know what to say. I'll let the stars do the talking.
Atmosphere: 3
Food: 2
Service: 2
I doordash this more than anything. The one time I went in though, I don’t think the guy at the front spoke any or barely any english, or maybe just couldn’t hear me? I have no idea. I haven’t had a problem food wise, the wings were warm, fries were a little cool but it could be the person delivering rather than the restaurant themself. I prefer doordashing this place over going in. So i’m basing this review off of doordashing considering I only went once about a year ago and can’t recall how it went other than the guy not understanding me. Food came quick I think though, so a bonus point for that. In all, it was fine I guess. From the reviews i’m reading, they should step it up. 🤷🏻♀️
Placed a large catering order for pickup in the morning. When I walked in the employees were cursing up a storm, mostly related to my order. Complaining how large it was, why would someone order this much, how it’s too much work, etc. Used practically every curse word in book while I was standing there. I’m not sure if they noticed me or not but it doesn’t really make a difference, it’s super unprofessional. My order was due at 10:30 and they were twenty minutes behind which is frustrating because my event was time sensitive. I even courtesy called the day before to remind them of the large order in the morning and I was assured it would be ready on time. Then when it comes to the actual food, the vegetables they gave me were comical. They gave me one single serving of carrots and celery for an order of 475 wings to feed about 40 people. There may have been ten carrots and celery sticks (if that) total for the whole order. They also gave me about maybe 12 side cups of ranch or so. Again, for an order of 475 wings that’s just crazy. First time in and it will definitely be the last.
Atmosphere: 1
Food: 2
Service: 1
Good food and the employees were really nice
Atmosphere: 5
Food: 5
Service: 5
Wings are the best!!
Atmosphere: 3
Food: 5
Service: 3
Very unprofessional staff Supervisor very rude. Will be reaching out to corporate in the general manager
Service: 1
Best Wings in Newport News!
Atmosphere: 5
Food: 5
Service: 5
Came in when my order online said it should be ready. Was told it'd take an extra 10min. Finally got my order 26 minutes after it should've been done (per the online time Iwas given street placing my order).
They are so unprofessional!!!! My order was suppose to be done at 650…. I arrive and she said a few more mins….. 7:24 and just got me wings. I understand it might be busy ect but communication goes a long way! Then she got annoyed that I asked how much longer!
Really disappointed with the wings here. I moved to the area 2y ago, & the Wingstpp near my old home in WA State was really good. The wings here in NN were poorly cooked & didn’t taste fresh. Not sure whether the difference is where they get their chicken, how it's handled in the restaurant or both.
Restaurantji Recommends
Service was quick and accurate. The wings were delicious! Really like the hot honey rub
So I was there at 10:00 pm and the lady there told me online orders only, and the. I order for door dash and my order take one hour to be ready…
Wings were slightly dry.
Great food funny place
Wings are always fresh and flavorful
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