Auntie Anne's

1580 Mall Drive Building No (CD-13, Norfolk
(757) 351-2983

Recent Reviews

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Quinton McDonald

Pretty poor customer service. Needs better oversight.

Atmosphere: 1

Food: 2

Service: 1

Micah Carroll

Poor customer service, we had ordered some mini pretzel bites when they had none made and they said they take 25 min and gave snarky attitudes, ended up taking almost an hour to finally get us the pretzels we had ordered, if want to get items here make sure to get what they have out in the

Atmosphere: 2

Food: 3

Service: 1

PKGxEaglex66

Poor customer service, we had ordered some mini pretzel bites when they had none made and they said they take 25 min and gave snarky attitudes, ended up taking almost an hour to finally get us the pretzels we had ordered, if want to get items here make sure to get what they have out in the

Atmosphere: 2

Food: 3

Service: 1

Google user

Poor customer service. Theres a sign with their hours right next to the register and it says 7pm. I walk up at 5:58 pm and at first noone even acknowledges me for a minute. Then the girl finally speaks and tells me all they have for tonight is what's in the case. Its literally two lonely pretzels sitting in the case. Terrible.

S B

Poor customer service. Theres a sign with their hours right next to the register and it says 7pm. I walk up at 5:58 pm and at first noone even acknowledges me for a minute. Then the girl finally speaks and tells me all they have for tonight is what's in the case. Its literally two lonely pretzels sitting in the case. Terrible.

S Boone

Poor customer service. Theres a sign with their hours right next to the register and it says 7pm. I walk up at 5:58 pm and at first noone even acknowledges me for a minute. Then the girl finally speaks and tells me all they have for tonight is what's in the case. Its literally two lonely pretzels sitting in the case. Terrible.

Gia Johnson

Right off the bat, no sense of urgency. I ordered 2 cinnamon pretzels. The man at the counter told me they only had one and said, "I could get you nuggets..." Not what I asked for, first of all. Secondly, they were drenched in butter and inedible. Won't be back and I advise the manager of this location to hire people who actually give a you know what.

Brandon Geddes

A regular stop for us, never had an issue with the service. Wish the pretzels had a little less butter, but they taste delicious.

S Pettis

Disappointed in the service received, workers were unprofessional, tried arguing with me on what I ordered, and never gave me the receipt to the order.

Verlin Boda

Went at 7 they close at 8. They had two pretzel cups, 3 pretzels and refused to make anything else.... so we begrudgingly picked from what they had which after tasting we regret as they had probably been there for hours, we got cheese which was cold and no napkins in the bag... complete disappointment.

Donald Earnest

Great customer service.

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