Black Tuna Catering Services

700 Monticello Ave, Norfolk
(757) 627-5555

Recent Reviews

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Steve Weatherford Weatherford

Order was wrong. Took 45 minutes from time order was placed till food arrived at the table . What a joke this place is.

Atmosphere: 3

Food: 3

Service: 1

Sam Stroh

Everything was great! Renee and Felix were great!

BRIAN JAMES

I recently dined at the Black Tuna Restaurant and was extremely disappointed with my experience. From start to finish, it was a complete letdown.

Firstly, the service was abysmal. The staff seemed disinterested and inattentive. It took forever to get seated, and once we were, it felt like we were invisible to the waitstaff. We had to flag down a server multiple times just to get basic things like menus and water refills.

The quality of the food was equally disappointing. The menu boasted of fresh seafood options, but what we received tasted like it had been sitting out for hours. The fish was overcooked and dry, and the sides were bland and uninspired. It felt like we were served reheated leftovers from the night before.

To make matters worse, the ambiance was lackluster. The restaurant was poorly lit, and the décor was outdated and tired. It lacked any sense of charm or personality, making for a dull dining experience.

Overall, I would not recommend the Black Tuna Restaurant to anyone. It was a complete waste of time and money. Save yourself the trouble and dine elsewhere where you'll actually get good food and service.

Wheelchair accessibility: I was deeply disappointed by its lack of wheelchair accessibility. Despite the promises of being wheelchair-friendly, the reality was quite the opposite.

One of the major issues was the hotel's entrance. It was only accessible via stairs from the outside, making it incredibly challenging for wheelchair users to enter the premises independently. There were no ramps or alternative access points provided, which made me question the hotel's commitment to inclusivity.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quesadilla

Julie S

Don’t bother. Ordered a veggie burger with a lettuce wrap instead of a bun, with mashed potatoes on the side. I saw the server had written “no burger, lettuce only” on the order comments and I corrected her saying I wanted a lettuce wrap, she said she KNOWS and that’s what she put. I again stated a lettuce wrap with tomatoes and onion… she was exasperated and insisted she put that.The burger was bland, they actually served me a burger with one piece of lettuce underneath and that’s it. The mashed potatoes taste exactly like the “just add water” instant mashed potatoes from the store. It took them *40 minutes* for a pretty empty restaurant. I went to the kitchen to ask for sliced tomato because the server didn’t seem to like me (then the kitchen made fun of me and said I should have been more clear on my order. Whatever ?‍♀️)

Vegetarian options: One veggie burger

Atmosphere: 2

Food: 1

Service: 1

Connie Gray

Rene was fabulous! So lucky to have her working there!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Fries, Mozzarella Sticks

Dawn Delise

Randy is awesome! His perfectly prepare seared blackened salmon topped with his own creation of mango salsa, rich rice pilaf and knock out zucchini and squash…the best prepared dish in town!! #

Atmosphere: 5

Food: 5

Service: 5

Scott Steeves

After a long day driving we enjoyed a 12oz Rib Steak & Penne Pasta DELICIOUS!! Make sure you are hungry the portions are large. Renee was our gracious host, she made us feel relaxed and at home! Thank you Renee, we loved your stories! Now write that Book!!

Atmosphere: 3

Food: 5

Service: 5

layne stayley

Restaurant is mediocre. I went in twice the first time when I stayed. The troll looking bartender was absolutely disgusting. Negative attitude, said she was extremely busy with 2 tables. She had an attitude the whole time. Went back a couple days later and was waited on by a very good bartender. Blonde haired mid 40s. Extremely nice, very informative. When I left I saw the brunette troll hitting glass out in the parking lot. Looked like a meth pipe. Lol

Ilona Parks

Any chain restaurant would be better. It's cafeteria food. Green beans tasted overcooked, mashed potatatoes cold. Not worth the calories ? Looks like people are enjoying the wings though.Also service was good, server was able to get us everything fast even though she was super busy.

Atmosphere: 4

Food: 2

Service: 5

Jermaine Dublin

The server Tiffany is absolutely terrible lady gave me one ketchup pack. And with a straight face said customers only get ONE ketchup for their order/orders.. "really" smh I ordered to go YOU are not getting a tip. Guess that's why this one ketchup policy was all of a sudden in

Atmosphere: 4

Food: 3

Service: 1

Marilou Bray

Great bar in a fun hotel! Great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Soft Taco

Michael Clark

Great cheese fries and chicken tenders. Waitress was very friendly.

Atmosphere: 3

Food: 4

Service: 4

Levi Young Mc Caskill

Good food

Phillip jones

Shouldn't waste their time on the food coming out of the kitchen. The bar is nice. Wish I could say more but I've been in the same spot for more than a month and still refuse to eat from there again.

Brady Thompspn

Good food for the price right in the hotel I had the fish and chips and the buffalo chicken wrap. Both were good! There was a different bar tender each time and they did a good job helping me out. Recently renovated too, restaurant looks really nice to sit and eat at.

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