Captain D's
116 E 21st St, Norfolk
(757) 625-6074
Recent Reviews
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It tastes much better than expected.
Atmosphere: 4
Food: 4
Service: 3
I didn't have a long wait time and always enjoyed the music while I wait for my orders. It would've been a better experience if the waiter/cashier would smile a little because when people have that serious look we as customers don't know how to take their attitude and that makes the customers wonder should we hold a conversation or not!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Fish Sandwich Combo, Fish Sandwich, Fish Dinner
Food is always delicious and reasonably priced. Been going @ 7 years @ 3×a year. I always go drive-thru, but it is SLOW, and no employee has ever been FRIENDLY at all! No smiles, no thank you, no have a great day....and honestly great service would probably make me come back more often!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fish Dinner
Nice advertising of oysters but when I decided to try them no luck... I guess it's just like McDonald's Icecream machine. I went on a Friday night @8:30 pm drive thru, no line but the attendant was so quick "we out of oysters". False advertisement or maybe the employees did not feel like accepting orders. Disappointed ?
It’s currently 8:27 and I pulled up to the drive thru speaker at 8:04 and was told to come to the drive thru window when I knew what I wanted and then got my food at 8:30 I could’ve at least been giving an wait time
0 stars !! Disgusting. Didn’t have corn, or proper size cups. Gave me a child cup when I ordered a medium. Food is disgusting. Workers don’t wear hairnets. Girl was wearing red weave and shedding hair everywhere. Fries burnt. WORST PLACE EVER NEVER COMING BACK.
I can't say the food is any good, we never saw an employee. I'm confident that I could've walked behind the counter, and taken the money out of the register, and left without anyone noticing.
Atmosphere: 1
Service: 1
Food and customer service was outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
I use to love going here not anymore the service has changed just paid 40 dollars for fish just for my order to be wrong and the fish are very tiny not even the same size like they use to be it's like they're slicing them in half very disappointed
Atmosphere: 2
Food: 1
Service: 1
Poor customer service.
Restaurantji Recommends
Best restaurant in Norfolk so far
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Did not go in. I used the drive through. Food was ok.
Atmosphere: 3
Food: 3
Service: 3
The fish is getting smaller and smaller
The fried fish was too greasy. I enjoyed the hushpuppies, they are well seasoned!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Deluxe Seafood Platter
I ordered the 20 piece shrimp trio with 2 sides which was 2 spoons of cole slaw and small pieces of broccoli which is not the normally size broccoli that Captain Ds use to serve or the Cole slaw the shrimp was soft and greasy I put them on a paper towel reheated them wrapped them in paper towels to drain the grease and they were still a lil greasy which gave me diarrhea I suffer with acid reflux and I can't be eating fried foods that people soak in grease and don't drain non cooks jus don't belong in the kitchen serving greasy food and not draining it is bad for business specially when they jus can't cook period should be shut down. it will be awhile again before I go back.I mean a long long long long time or perhaps Neva again I see a specialist and greasy food give me heartburn and send me to the hospital.
Atmosphere: 3
Food: 2
Service: 3
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