The young lady at the window this morning only greeted me after I greeted her and still made no eye contact. Also, her tone was dry over the speaker and at the window.
Food: 5
Service: 1
Paul Blankenship
Service was slow, they couldn't get the order, right?
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Grilled Chicken Sandwich
Ryan Jorgensen
Overcrowded and the drive thru staff has an attitude because you order? That's literally your job to take orders....
Atmosphere: 2
Food: 4
Service: 1
Jesus Leyva
Good food quality, friendly service, but they missed the mark with accuracy. I was missing both sauces and silverware on my last order.
They're typically pretty consistent though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Chicken
Montgomery Negron
The food was fine and my kids l loved the food; however, the atmosphere was not ok at all. I have a severe allergy to fresh flowers. My allergy is so severe that I can go into Anaphylaxis (full body rash, throat close up, and I will lose the ability to breathe) if I am in close proximity of the flowers for a short period of time. My family and I had a 45 min drive home so we were planning to eat inside the restaurant. Once I walked in I didn't realize the flowers were there, as I ordered my throat was tingling, but I didn't think too much about it. I went to the area my family was sitting and realized immediately that the flowers on every table were real and that was the cause for my tingling throat. I asked my wife if she could remove the flowers that were in our proximity but all the vases were stuck to the table. I went to the rep at the register and he said "uh, yeah their stuck. You can just pull really hard and they'll come off the table. 😐 I explained I'm severely allergic and asked if they had a different area to sit away from the flowers. He said "no sorry." No effort was made to help me and my family out. So if you have a breathing condition, such as COPD, Emphysema, Asthma, or Flower Allergies you might want to choose a different restaurant to take your family if you are planning to stay in the restaurant. Unless you are doing take out. Like i said the food was fine; its the everything else that isnt. Apparently, looks are more important than customer safety. My post would be much different if the employees were concerned about my well being, but my concerns seemed to be a bother, and no effort was made to even clear out an area. So for that they get 1⭐️.
Atmosphere: 1
Food: 4
Service: 3
Savannahlynn Paetsch
The line outside was Chick-fil-a long, but we moved through pretty quick. The food was Chick-fil-A good. My only complaint was that they left out an item in my order. I didn't go back in because the lines were long, and it was worth it to return back for one item. I also didn't want to get out of my car and go inside because that would have defeated the purpose of me waiting in the drive thru line the first time.
Food: 5
Service: 4
Wesley Gomez
Why add pea starch to the potatoes? The fries are so different now.
Atmosphere: 5
Food: 4
Service: 5
smorgjr
No fresh cookies...every cookie they gave me was hard and crunchy you can tell it's been sitting around for a while
Jeffrey Sodoma
Run down and bathrooms were dirty. We did have a lot of trouble getting into and out of the parking lot... But the food was good and the playground was clean
Telling a customer they must go through the drive thru to pick up their order is absurd
Atmosphere: 5
Service: 1
C Pollard
Love Chick-fil-A. The only complaint I have is how small the chicken pieces have become. Back in the day, the pieces were thick, juicy, and hanging over each side of the bun by a good bit.
Toni
Ordered the Cob salad just to receive all lettuce and a few pieces of chicken and 1egg.. just go ahead and shut the Norfolk Virginia location down. I've experienced nothing but horrible service there
Atmosphere: 1
Food: 1
Service: 1
K H
It is indeed not their pleasure to serve you here. Everyone’s got an attitude.
Atmosphere: 1
Food: 5
Service: 1
Stacia Jordan
They just hire any young kids, no professionalism, cussing infront of customers while at drive thru with other workers, like to joke around with others and gets distracted easily.
The young lady at the window this morning only greeted me after I greeted her and still made no eye contact. Also, her tone was dry over the speaker and at the window.
Food: 5
Service: 1
Service was slow, they couldn't get the order, right?
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Grilled Chicken Sandwich
Overcrowded and the drive thru staff has an attitude because you order? That's literally your job to take orders....
Atmosphere: 2
Food: 4
Service: 1
Good food quality, friendly service, but they missed the mark with accuracy. I was missing both sauces and silverware on my last order.
They're typically pretty consistent though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Chicken
The food was fine and my kids l loved the food; however, the atmosphere was not ok at all. I have a severe allergy to fresh flowers. My allergy is so severe that I can go into Anaphylaxis (full body rash, throat close up, and I will lose the ability to breathe) if I am in close proximity of the flowers for a short period of time. My family and I had a 45 min drive home so we were planning to eat inside the restaurant. Once I walked in I didn't realize the flowers were there, as I ordered my throat was tingling, but I didn't think too much about it. I went to the area my family was sitting and realized immediately that the flowers on every table were real and that was the cause for my tingling throat. I asked my wife if she could remove the flowers that were in our proximity but all the vases were stuck to the table. I went to the rep at the register and he said "uh, yeah their stuck. You can just pull really hard and they'll come off the table. 😐 I explained I'm severely allergic and asked if they had a different area to sit away from the flowers. He said "no sorry." No effort was made to help me and my family out. So if you have a breathing condition, such as COPD, Emphysema, Asthma, or Flower Allergies you might want to choose a different restaurant to take your family if you are planning to stay in the restaurant. Unless you are doing take out. Like i said the food was fine; its the everything else that isnt. Apparently, looks are more important than customer safety. My post would be much different if the employees were concerned about my well being, but my concerns seemed to be a bother, and no effort was made to even clear out an area. So for that they get 1⭐️.
Atmosphere: 1
Food: 4
Service: 3
The line outside was Chick-fil-a long, but we moved through pretty quick. The food was Chick-fil-A good. My only complaint was that they left out an item in my order. I didn't go back in because the lines were long, and it was worth it to return back for one item. I also didn't want to get out of my car and go inside because that would have defeated the purpose of me waiting in the drive thru line the first time.
Food: 5
Service: 4
Why add pea starch to the potatoes? The fries are so different now.
Atmosphere: 5
Food: 4
Service: 5
No fresh cookies...every cookie they gave me was hard and crunchy you can tell it's been sitting around for a while
Run down and bathrooms were dirty. We did have a lot of trouble getting into and out of the parking lot...
But the food was good and the playground was clean
Atmosphere: 2
Food: 5
Service: 5
They only gave me half of my order
Food: 1
Service: 1
Restaurantji Recommends
Telling a customer they must go through the drive thru to pick up their order is absurd
Atmosphere: 5
Service: 1
Love Chick-fil-A. The only complaint I have is how small the chicken pieces have become. Back in the day, the pieces were thick, juicy, and hanging over each side of the bun by a good bit.
Ordered the Cob salad just to receive all lettuce and a few pieces of chicken and 1egg.. just go ahead and shut the Norfolk Virginia location down. I've experienced nothing but horrible service there
Atmosphere: 1
Food: 1
Service: 1
It is indeed not their pleasure to serve you here. Everyone’s got an attitude.
Atmosphere: 1
Food: 5
Service: 1
They just hire any young kids, no professionalism, cussing infront of customers while at drive thru with other workers, like to joke around with others and gets distracted easily.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken
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