Girl takes initial drink order, goes out to smoke for 25 - 30 min, then comes over and asks if we’re ready to order drinks.Everyone has bad nights but this place seems to routinely have really BAD service each time we go.Pizza is really good and they have a lot good beers on tap though!
Atmosphere: 3
Food: 5
Service: 1
Shelby Murphy
Got pizza from here today during the Flea Market at Waterside. The girl working the counter took our order and then took nearly 15 minutes to fold our pizza boxes for pizza that was ALREADY made so it’s not like she was waiting for the pizza to be cooked. While she was slowly folding the boxes she didn’t say anything to the next customer. Awful customer service.The pizza tasted like it made yesterday. Awful representation of a local business. Cogan’s actually has great pizza, but don’t get it at waterside.
Food: 1
Service: 1
Jen Rivera
The service was slow, took forever -over 40 minutes to get out order. We ordered slices, not a whole pie. Unfortunately I ordered the meatballs and the meat smelled off. Tasted like it was going bad. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Dana Howe
Not great pizza but convenient when you're drinking I
Atmosphere: 3
Food: 2
Service: 2
Rudy
Very good pizza...would recommend this place...try it
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
FordTaurusSHO93
Visited this pizza spot during a recent waterside hosted bar crawl. Had to wait almost an hour for ONE pizza. The workers were not at fault, its managements fault for not staffing more than 1 person during a huge event. I tried to ask for a refund twice so I could leave to join my friends and kept getting promised my pizza only for more time to elapse. I would still like a refund for waiting so long. The pizza wasn’t even that great.
rtnw
The Waterside seemed to be empty when we were there. We ate at one place with marginal food and service in such a beautiful place.
488maureenw
We were seated quickly but it was all down hill from there. Very slow service, terrible waitress, who forgets orders and cold food.
Cheryl Luckett
I purchase a Hawaiian pizza and the dough was not cook at all and the oven must not have been clean cause the uncooked dough was black from the unclean oven. Ask for some sauce for the pizza and they could not find lids. This was the worst place ever . Uncook product can make consumers sick. I definitely will never come or recommend this place to anyone I know. I visited the cogans at waterside.
Dennis B
This "district" houses a number of pubs and other establishments in a variety of different sized venues. Close to the cruise terminal we came here looking for a cold beer and a little food after a two hour long Harbour cruise. We walked into the first pub we came across, the "Tap room" I believe. This location had at least the different bar areas. We sat at a bar and were immediately greeted and served by Hysonia. We ordered beers and an artichoke & spinach dip. Beers were ice cold and the dip delicious. Short visit in a wonderful venue. Would love to go back for a longer visit.
I lived here in the '80s when it was new and exciting to visit. First time back in 40 years and didn't recognize it.
Lisandra Rojas
Delicious pizza, homemade sauce and crust. Excellent service. Will define come back.
Granville Nelson, Jr
Delicious pizza! I’d come back for sure.
Jedi Warrior
Best pizza on Norfolk!!
Benjamin Orrock
We gave these guys a second shot and they messed up again. We had them deliver and they forgot both the dressings for our salads, added blue cheese when we told them not to (for the second time), over cooked the pizza and the main reason I decided to make a review is because I called three different numbers to fix the issue and couldn't get ahold of anyone... basic attention to detail is lost on these guys.
Girl takes initial drink order, goes out to smoke for 25 - 30 min, then comes over and asks if we’re ready to order drinks.Everyone has bad nights but this place seems to routinely have really BAD service each time we go.Pizza is really good and they have a lot good beers on tap though!
Atmosphere: 3
Food: 5
Service: 1
Got pizza from here today during the Flea Market at Waterside. The girl working the counter took our order and then took nearly 15 minutes to fold our pizza boxes for pizza that was ALREADY made so it’s not like she was waiting for the pizza to be cooked. While she was slowly folding the boxes she didn’t say anything to the next customer. Awful customer service.The pizza tasted like it made yesterday. Awful representation of a local business. Cogan’s actually has great pizza, but don’t get it at waterside.
Food: 1
Service: 1
The service was slow, took forever -over 40 minutes to get out order. We ordered slices, not a whole pie. Unfortunately I ordered the meatballs and the meat smelled off. Tasted like it was going bad. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Not great pizza but convenient when you're drinking I
Atmosphere: 3
Food: 2
Service: 2
Very good pizza...would recommend this place...try it
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Visited this pizza spot during a recent waterside hosted bar crawl. Had to wait almost an hour for ONE pizza. The workers were not at fault, its managements fault for not staffing more than 1 person during a huge event. I tried to ask for a refund twice so I could leave to join my friends and kept getting promised my pizza only for more time to elapse. I would still like a refund for waiting so long. The pizza wasn’t even that great.
The Waterside seemed to be empty when we were there. We ate at one place with marginal food and service in such a beautiful place.
We were seated quickly but it was all down hill from there. Very slow service, terrible waitress, who forgets orders and cold food.
I purchase a Hawaiian pizza and the dough was not cook at all and the oven must not have been clean cause the uncooked dough was black from the unclean oven. Ask for some sauce for the pizza and they could not find lids. This was the worst place ever . Uncook product can make consumers sick. I definitely will never come or recommend this place to anyone I know. I visited the cogans at waterside.
This "district" houses a number of pubs and other establishments in a variety of different sized venues. Close to the cruise terminal we came here looking for a cold beer and a little food after a two hour long Harbour cruise. We walked into the first pub we came across, the "Tap room" I believe. This location had at least the different bar areas. We sat at a bar and were immediately greeted and served by Hysonia. We ordered beers and an artichoke & spinach dip. Beers were ice cold and the dip delicious. Short visit in a wonderful venue. Would love to go back for a longer visit.
Restaurantji Recommends
I lived here in the '80s when it was new and exciting to visit. First time back in 40 years and didn't recognize it.
Delicious pizza, homemade sauce and crust. Excellent service. Will define come back.
Delicious pizza! I’d come back for sure.
Best pizza on Norfolk!!
We gave these guys a second shot and they messed up again. We had them deliver and they forgot both the dressings for our salads, added blue cheese when we told them not to (for the second time), over cooked the pizza and the main reason I decided to make a review is because I called three different numbers to fix the issue and couldn't get ahold of anyone... basic attention to detail is lost on these guys.
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