Cook Out

1818 Monticello Ave, Norfolk
(866) 547-0011

Recent Reviews

Twitch

I've always had a good experience with this cookout. Food has always been right even when they are crazy busy with the drive-thru line going into the streets ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Bacon Cheeseburger, Cheerwine Float, Cajun Chicken, Cheesecake, Big Double Burger, Fries

Jake Stokke

Staff at this location willget your order wrong every single time. Food is good - it’s cookout.

Atmosphere: 2

Food: 3

Service: 1

Regina Autry

Always quick and inexpensive

Rebecca Collins

got the tray with 2 corn dogs, white cheddar bites, and onion rings - received soggy corn dogs, 5 cheddar bites, and 4 onion rings. yall suck.

Noxidite Vtree

Honestly probably the worst cook out I’ve ever been to around here, from the entrance and the drive thru lay out to the food it was all around not recommendedParking: Drive thru is opposite of normal drive thrus

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Fries

Julia G

10/10

Atmosphere: 5

Food: 5

Service: 5

Will Zimmerman-Farkas

Went to the drive thru to get a quick bite and after the girl taking my order gave me the rudest attitude with every question they STILL managed to mess up my food.

Food: 3

Service: 1

Aleaycia Banks

The little girl who is working the window is very rude and disrespectful. The behavior does not exhibit anyone that should work in customer service, she needs to be placed in the kitchen or fired. If I had more time I would’ve went in to speak with a manager.

Atmosphere: 1

Food: 3

Service: 1

chlo christian

INCREDIBLY SLOW line and rude staff! To the young black man working the drive-thru window at approximately 2:15 on 02/16/2024: Just give customers straws when they ask for them! Instead of lying and saying they’re in the bottom of the bag.

Atmosphere: 1

Food: 3

Service: 1

Murphys Law

Waited at the window to order for 10 minutes. Not once did anyone come and say anything to me. The parking lot has 5 spots in it and an employee decided to park their mustang across 3 spots. Leaving no room for my company vehicle to fit in the lot as the vehicle doesn't fit through the drive thru. Didn't even get a chance to try the food. But terrible to no customer service.

Atmosphere: 1

Service: 1

iceyyy

nasty food, burger taste bad, tenders were burnt.

Atmosphere: 1

Food: 1

Service: 1

Orman Upton

Took 30 minutes to get 2 burgers in the drive thru, and there were only 2 cars in front of me. The burgers were burned and the sprite just tasted like soda water. Worst cookout experience I’ve ever had.

Food: 1

Service: 1

Estella Williams

Pulled up to the speaker. Was told "just a minute" that minute turned I to 15 minutes. He fi ally came back to take my order. When I drove up to the window to get my order there chili all over the bag. My order was wrong. And the food was burnt and nasty. NEVER AGAIN! THIS WAS NOT THE FIRST TIME EITHER. I thought I'd give them a second chance but it's obvious that this is their common practice.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Corn Dog, Fries

Tyler Cunningham

Sign says double drive through. If.you go into the second drive through they will ignore you and you'll lose your spot in line. Lazy stupid workers

Atmosphere: 1

Service: 1

Shay

They gave me burnt up nuggets ??

Food: 1

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