Fatburger & Buffalo's Express

What a rip off. My wife and I went here, ordered the "Large 1000 island burger" girl on the register put in the order without a word. Total was almost $40, get our food and the burgers are tiny. I go up to the girl and let her know we ordered the large burgers, she says "no, you ordered the 1000 island burger. That doesn't come in a large" mightve been handy information to share.Overpriced, not great service, long wait time, food wasn't particularly great either.

My hotdog tasted frozen burnt the chills was nothing but grease. The bun was soaked in grease. It’s and absolutely mess. Wouldn’t even let my dog eat this. Don’t waste your money on this place also didn’t receive my burger.

A tarnish to the Fatburger name, I appreciate that they brought the franchise from California, but this place is not fatburger at all. Limited menu options, items that always seem to be out of stock, watery milkshakes? Lovie Yancey would not approve of this imposter of a

This place was very dirty. Some of the chairs inside were rusted from being outside. The bathroom was filthy and had no soap or hand towels (total deal breaker). Ice machine was empty and it was 90° outside. Burger was way overcooked to crispy and extremely greasy. Took way too long to be ready since no one else was there. The only thing good was the fries. They were hot and fresh. Prices way too high. My "fatburger" was the size of McDonald's hamburger. We will never go back again. Do not even waste your money. Music was also annoying and way too loud.

I wanted to try this place to see what it was. The food was so expensive. The soda options were very limited. I ordered a king burger meal, I believe it was called? With the works for toppings. The food took so long to be done. I'm not sure if it was relish or mustard, but one of the two had an overpowering flavor that ruined every bite. Thankfully, the fries came out, piping hot and fresh. I needed ketchup, but the self dispenser was empty. I walked up to the woman taking orders since she was the only person working there, other than the guy cooking in the back. I waited for her to finish taking someone's order and expected her to look at me to see what I needed since I walked up and stood there, aiming my gaze at her expectantly. She totally ignored me and took another order. I interrupted her when she went to take ANOTHER order without paying me any attention. I asked for ketchup, and she gave me 2 packets. There wasn't any soap in the bathroom either. I'll never go back to this awful, expensive place.

My last meal in Virginia was surprisingly great. When we saw the sign from the road about world-famous wings, I'll admit we were skeptical. However, the wings themselves were huge and the meat succulent. The thick cut fries were enough for two and we ate in pleased silence. Totally stop by if you want a meal that will put you to sleep!

Awesome. So happy to see this franchise on this side of Arizona! Great customer service here as well. We’ll cooked burger and awesome value.

The best burger I’ve had in a very long time. Tastes just like a good cookout with friends. The staff is super friendly and it’s a nice quiet place to eat. Prices are a bit high but so worth all the food you get.

The food and service were good. Place was quiet when I went, but I enjoyed it nonetheless. I'd recommend if you want a good burger and a place to chill after shopping at the Premium Outlets.

Cali has come to Va in the form of fast food. Always wanted to try fatburger and now i can whenever i want. Love the burgers hold the relish tho lol. But they also have a challenge where if you can eat the XXXL Triple Kingburger you can go on their Wall of fame, but do know this is a gigantic burger. I will be trying it one of these days but until then and xl fatburger with fat fries and a lemonade will do me alot of justice.

Best Hamburger I have had in a long time, it taste like it was cooked on a backyard grill. The fries were cooked perfectly. I plan to order from them again soon.

I gave 4 stars because this place is so expensive. 2 burger meals cost me over $50. The fast casual dining doesn't warrant prices that high. We ordered a Western burger meal with onion rings and a strawberry milkshake and an impossible burger, fries, and a vegan strawberry milkshake. I didn't order the impossible burger as a meal because they would not let you upgrade to the vegan milkshake, so I had to buy it all separately and make my own meal. The vegan milkshake is $10. It is very good! It tastes like the ones I make at home! The onion rings were probably the best I've had at a fast casual restaurant. The onion rings will have me coming back! My daughter said the Western burger was good. My impossible burger was typical, nothing spectacular about it. I ended up adding some of my onion rings and bbq sauce to the burger, and that did take it up a notch. The service wasn't bad. We arrived about 5-10 minutes after them opening. The door was still locked when we arrived. The woman at the register was still counting her drawer. But once she was done, she was very helpful. You seat yourself, and they bring the food to you. She checked on us during our meal as well. Overall, I enjoyed the experience, but the prices are less than desirable.

Vegetarian options: They have vegan options including shakes

Parking: Parking is ample since it's part of the big shopping strip parking lot

I have been a huge Fatburger fan for decades. I was excited to see they opened another one in Hampton Roads. The burger was over cooked and try and it just was not the quality I had normally received from the chain in years past. It was a real disappointment.

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As soon as we walked in, the lady who was taking our order greeted us. However, as she started taking our order I started to feel rushed and it felt like she was getting impatient and irritated. She then proceeded to starts being impatient with one of my girlfriends like ma’am if you’re not gonna be patient why work at a place where people take the time to read and order things , you know? Eventually, she brought our food and one of my girlfriends asked for ketchup so she got us ketchup but when she came she had a hand full and only dropped a couple ketchup packets while there was still ketchup packets in her hand. Mind you there is four of us and like 6–9 ketchup packets. Now me and my girlfriends personally like our ketchup so we asked for more and she gave us like two cups full. Like okay now I feel disrespected. And my girlfriend asked for no tomato’s or egg but hey what do we find in her burger.. a tomato and egg! Like how are you gonna rush us and not get our order right. Anyway the food wasn’t even all that but yeah.