The black girl there was very rude. She did not greet me at all. And was angry that I could not order fast enough. She has red braids in her hair very young and immature. Does not need to be working there. She was working there in the afternoon. I recommend going there at night to get better service. The spot overall is great though.
Shaun Simpson
Five guys has never let me down and this one was no different. It was a late night, slow night, one table full and we walk in. The customer service was perfect, dude wasn't all energized he was cool calm and will to answer questions. At was my girls first time eating there and he had no problem with time she took to make a decision even subjected things, that's all you need in customer service. Everyone working deserves a raise, clean place, great food, we were satisfied.
Atmosphere: 5
Food: 5
Service: 5
kerry brown
Chilling outside nice view music playing in the back ground yuh can't ask for anything else at a very good price 😜 sorry pop Music
Atmosphere: 5
Food: 5
Service: 5
reyna
my friend and i went in around 7:40pm. I have a gluten allergy, and the staff catered to my allergy in the best way they could without an issue. My friends order got lost in the dinner rush (no one's fault, just an accident!), and all the staff were friendly with getting it out ASAP. Our food was served hot with good quality! The staff who worked this shift this evening were wonderful, friendly individuals!
Atmosphere: 5
Food: 5
Service: 5
Can Can
I gave it 1 star because of the indifference and sullenness of the girl who filled the potatoes, whom I saw for the first time today. I liked it.
Love this five guys the manger julis is so friendly always remembers me
Atmosphere: 5
Food: 5
Service: 5
Nora Humphries
Friendly, excellent service! Bacon on my burger was crispy, just the way I like it and I didn't have to ask.
Donald atkinson jr
Well if you are new to 5 guys then you're in for a treat, the burgers are worth the wait, wrapped in foil and the fries are usually dumped in a cup and all over the inside of the bag and more than enough fries to fill you and someone else's belly... However the unfortunate chain of events leading to my last experience at this location left me feeling unsatisfied... I tried to order delivery using the app wound up being a pick up instead (could've been my error) that's minor. The location isn't that far, nice day, my son and I decided to walk there. Bright and sunny turned into a sun shower with hail. Ok unforeseen weather mix up VA is known for that, a little soaked but who cares we've got 5 guys burgers for dinner. We get there, get in line, the staff is scrambling. The AC is on and I am fighting the ending of a cold that now has additional strength due to our walk. We tell them the delivery order. The shift leader asks one of the employees did they remember the Cajun fries, he didn't. He put them in a side bag. While we wait for my milkshake... Shrinkflation must have gotten sprinkled in with our order because the milkshake was sippy cup size, we walked back home, the sprite was in a bigger cup (medium) than my milkshake. No excess fries in the bag, as a matter of fact they forgot one of the orders of regular fries! I was hot. But I wasn't going back. This experience cost me $60 for two double cheese burgers, should've been two fries one regular one Cajun and two beverages, one sprite one milkshake. I can't say I wasn't disappointed.
The black girl there was very rude. She did not greet me at all. And was angry that I could not order fast enough. She has red braids in her hair very young and immature. Does not need to be working there. She was working there in the afternoon. I recommend going there at night to get better service. The spot overall is great though.
Five guys has never let me down and this one was no different. It was a late night, slow night, one table full and we walk in. The customer service was perfect, dude wasn't all energized he was cool calm and will to answer questions. At was my girls first time eating there and he had no problem with time she took to make a decision even subjected things, that's all you need in customer service. Everyone working deserves a raise, clean place, great food, we were satisfied.
Atmosphere: 5
Food: 5
Service: 5
Chilling outside nice view music playing in the back ground yuh can't ask for anything else at a very good price 😜 sorry pop Music
Atmosphere: 5
Food: 5
Service: 5
my friend and i went in around 7:40pm. I have a gluten allergy, and the staff catered to my allergy in the best way they could without an issue. My friends order got lost in the dinner rush (no one's fault, just an accident!), and all the staff were friendly with getting it out ASAP. Our food was served hot with good quality! The staff who worked this shift this evening were wonderful, friendly individuals!
Atmosphere: 5
Food: 5
Service: 5
I gave it 1 star because of the indifference and sullenness of the girl who filled the potatoes, whom I saw for the first time today. I liked it.
Service: 1
Bvery nice place!!!
Food: 5
Service: 5
Ordered two burgers one was suppose to have no cheese but it had cheese 😩, the other burger no mayo (but had mayo 😩)fries great, suppose to get free oreo milkshake (got plain milkshake) contacted all it keeps saying is non-refundable.
This is unexceptable
Atmosphere: 1
Food: 2
Service: 1
Best 5 Guys ever. Staff was very nice and courteous.
Atmosphere: 5
Food: 5
Service: 5
Ordered online and went to pickup. Items were okay.They're not like they were when they first opened. Too pricey.
Atmosphere: 4
Food: 4
Service: 4
Awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this five guys the manger julis is so friendly always remembers me
Atmosphere: 5
Food: 5
Service: 5
Friendly, excellent service! Bacon on my burger was crispy, just the way I like it and I didn't have to ask.
Well if you are new to 5 guys then you're in for a treat, the burgers are worth the wait, wrapped in foil and the fries are usually dumped in a cup and all over the inside of the bag and more than enough fries to fill you and someone else's belly... However the unfortunate chain of events leading to my last experience at this location left me feeling unsatisfied...
I tried to order delivery using the app wound up being a pick up instead (could've been my error) that's minor. The location isn't that far, nice day, my son and I decided to walk there. Bright and sunny turned into a sun shower with hail. Ok unforeseen weather mix up VA is known for that, a little soaked but who cares we've got 5 guys burgers for dinner. We get there, get in line, the staff is scrambling. The AC is on and I am fighting the ending of a cold that now has additional strength due to our walk. We tell them the delivery order. The shift leader asks one of the employees did they remember the Cajun fries, he didn't. He put them in a side bag. While we wait for my milkshake... Shrinkflation must have gotten sprinkled in with our order because the milkshake was sippy cup size, we walked back home, the sprite was in a bigger cup (medium) than my milkshake. No excess fries in the bag, as a matter of fact they forgot one of the orders of regular fries! I was hot. But I wasn't going back. This experience cost me $60 for two double cheese burgers, should've been two fries one regular one Cajun and two beverages, one sprite one milkshake. I can't say I wasn't disappointed.
Atmosphere: 4
Food: 4
Service: 3
Great Burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Seasoned Fries
Mediocre at best.
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