This is my first and last bad experience at this location. I roll up to the drive-through and ask them how much it would cost for an egg and cheese biscuit. They give me the price and then I asked them if I can do a split payment. The lady says I can, I just need to tell them at the window. I get up to the window and the girl tells me the total for what I ordered. I tell her that I want to put a certain amount on the card and give her the rest in cash. She tells me the total again, as if I didn’t hear her the first time. I said, “you’re not understanding what I’m saying”. I want to do a split payment. She then has her coworker come over to help her do the split payment. Once I get my food, I notice that there are two biscuits in the bag instead of just one, which is how many I ordered. I opened up the biscuit after I drive away and see that they put meat on the biscuit. I cannot eat the meat and told them I just wanted an egg and cheese biscuit. This will be the last time I ever go to this location. They suck. Do better, Hardee’s.
Atmosphere: 1
Food: 1
Service: 1
Isiah Buehring
Lazy employees, long waits, terrible food safety standards. Food sitting on ground in drive thru area
Atmosphere: 1
Food: 1
Service: 1
Sean Penny
The entire staff is incompetent. As usual they cheat the price thru timer by making you pull into a parking spot, I sat in my spot for over 20 minutes before I had to go inside and complain. Not surprised, theres about 5 other people inside getting angry with the wait time. This isnt the first timw it happend to me but it sure will be the last because this place will no longer get any business from me until a new staff that actually wants to work is hired.
William Link
Awesome fries, very good food
camden goetjen
Horrible service and had to go inside after ordering at the drive through waited 37 minutes for my food that wasn’t hot and fresh but my burgers were smooshed never come here
Food: 2
Service: 1
Brittany Crooks
Every time you go to this location you got to wait like 20 minutes for cold food. Literally went through the drive through. Made me pull in a spot. Waiting 20 minutes. My burger and fries were NOT fresh and were cold.
Food: 1
Service: 1
Cole Jackson
Augest 4th 2025 9:56pm, I endured the worst customer service experience known to man. I asked a simple question and I got laughed at truly unbelievable. I was the only occupant at the whole entire restaurant and my food took 15 minutes not only that when we got the food, they didn’t give us sauce, when we went back to get sauce. They handed us one barbecue one ketchup and one ranch we asked for a lot of ketchup, barbecue and ranch. I am scarred from Hardee’s as a whole and will never be coming back here as should everybody reading this review.
Atmosphere: 1
Food: 1
Service: 1
Natalia Gibson
Went to the one on Little Creek road and it was filthy
michelle field
I waited 25 minutes for 4 milkshake..with no one in the restaurant
Atmosphere: 1
Food: 1
Service: 1
Ashley
The guy at the drive through especially this morning on 7/27 needs to learn how to speak to costumers. Only speaks to tell you how much your order is and even if you say thank you or speak to him he won't speak to you. Pretty bad with the customer service.
I’m only giving five stars because the gentleman working tonight seem to be working by himself at that I was running the store like a champ and he was still kind at the same time. He deserves a raise because I stopped coming to this location because how badly it is managed, there’s never enough people working the people working normally have an attitude And half the time the food would come out bad, but I decided to give it another shot tonight and the young man that y’all have working is the only reason why I’ll still keep coming back because y’all got some issues to fix that y’all keep overlooking. it’s constantly busy, but y’all never have enough stuff because y’all probably don’t wanna pay people enough.
Atmosphere: 1
Food: 5
Service: 5
Annette Ballentine
The cashier was were very helpful and pleasant
Atmosphere: 5
Food: 5
Service: 5
Mista Ree
This is regarding an order from the Hardees app that came from this store.
The order was placed at 6:45 this morning, by 8 AM, I started calling the store as there was no progress on my order, at all. The phone just kept ringing, and ringing and I tried multiple times. None the less, almost two hours later, I get an alert saying that the food is on the way. When the food came, it was super cold and clearly had been left for pickup since I placed the order earlier that morning. I was so upset. EVERYTHING was cold and the biscuits were hard. Whoever handed the driver could have given a dayum about the temperature of the food.
Hard to believe that someone wouldn't do a QA check or figure to remake the food after it had been sitting there for ALMOST TWO HOURS! The bag itself was even cold. How are y'all just not going to pay attention? Does the food just sit out and wait for a driver to get it or is it made once the driver gets there? How do y'all know how soon a driver would accept an order or how far away they are before y'all just start making food and putting out there to be picked up. Logic.
Why have a phone if you're not using it. You're a BUSINESS. No excuse. Staff more people if you have issues. Avoid this. No point of calling back up there to complain since they act like they can't pick up their phone so I'll just use this terrible review instead.
Y'all should be ASHAMED of yourselves and from reading the other reviews, your MANAGER should be embarrassed and get y'all together. Y'all got me for $30 ish dollars.
Cold az food. Yeah, I'm mad. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Pickle JaR
I don’t know her name but whoever made my food I hate coming to Hardee’s and seeing her behind the table I know my food is going to be jacked up. Ordered wraps and they had barely anything lettuce or cheese. The tenders were so small never again. Standards out the window.
This is my first and last bad experience at this location. I roll up to the drive-through and ask them how much it would cost for an egg and cheese biscuit. They give me the price and then I asked them if I can do a split payment. The lady says I can, I just need to tell them at the window. I get up to the window and the girl tells me the total for what I ordered. I tell her that I want to put a certain amount on the card and give her the rest in cash. She tells me the total again, as if I didn’t hear her the first time. I said, “you’re not understanding what I’m saying”. I want to do a split payment. She then has her coworker come over to help her do the split payment. Once I get my food, I notice that there are two biscuits in the bag instead of just one, which is how many I ordered. I opened up the biscuit after I drive away and see that they put meat on the biscuit. I cannot eat the meat and told them I just wanted an egg and cheese biscuit. This will be the last time I ever go to this location. They suck. Do better, Hardee’s.
Atmosphere: 1
Food: 1
Service: 1
Lazy employees, long waits, terrible food safety standards. Food sitting on ground in drive thru area
Atmosphere: 1
Food: 1
Service: 1
The entire staff is incompetent. As usual they cheat the price thru timer by making you pull into a parking spot, I sat in my spot for over 20 minutes before I had to go inside and complain. Not surprised, theres about 5 other people inside getting angry with the wait time. This isnt the first timw it happend to me but it sure will be the last because this place will no longer get any business from me until a new staff that actually wants to work is hired.
Awesome fries, very good food
Horrible service and had to go inside after ordering at the drive through waited 37 minutes for my food that wasn’t hot and fresh but my burgers were smooshed never come here
Food: 2
Service: 1
Every time you go to this location you got to wait like 20 minutes for cold food. Literally went through the drive through. Made me pull in a spot. Waiting 20 minutes. My burger and fries were NOT fresh and were cold.
Food: 1
Service: 1
Augest 4th 2025 9:56pm, I endured the worst customer service experience known to man. I asked a simple question and I got laughed at truly unbelievable. I was the only occupant at the whole entire restaurant and my food took 15 minutes not only that when we got the food, they didn’t give us sauce, when we went back to get sauce. They handed us one barbecue one ketchup and one ranch we asked for a lot of ketchup, barbecue and ranch. I am scarred from Hardee’s as a whole and will never be coming back here as should everybody reading this review.
Atmosphere: 1
Food: 1
Service: 1
Went to the one on Little Creek road and it was filthy
I waited 25 minutes for 4 milkshake..with no one in the restaurant
Atmosphere: 1
Food: 1
Service: 1
The guy at the drive through especially this morning on 7/27 needs to learn how to speak to costumers. Only speaks to tell you how much your order is and even if you say thank you or speak to him he won't speak to you. Pretty bad with the customer service.
Food: 5
Service: 2
Restaurantji Recommends
I’m only giving five stars because the gentleman working tonight seem to be working by himself at that I was running the store like a champ and he was still kind at the same time. He deserves a raise because I stopped coming to this location because how badly it is managed, there’s never enough people working the people working normally have an attitude And half the time the food would come out bad, but I decided to give it another shot tonight and the young man that y’all have working is the only reason why I’ll still keep coming back because y’all got some issues to fix that y’all keep overlooking. it’s constantly busy, but y’all never have enough stuff because y’all probably don’t wanna pay people enough.
Atmosphere: 1
Food: 5
Service: 5
The cashier was were very helpful and pleasant
Atmosphere: 5
Food: 5
Service: 5
This is regarding an order from the Hardees app that came from this store.
The order was placed at 6:45 this morning, by 8 AM, I started calling the store as there was no progress on my order, at all. The phone just kept ringing, and ringing and I tried multiple times. None the less, almost two hours later, I get an alert saying that the food is on the way. When the food came, it was super cold and clearly had been left for pickup since I placed the order earlier that morning. I was so upset. EVERYTHING was cold and the biscuits were hard. Whoever handed the driver could have given a dayum about the temperature of the food.
Hard to believe that someone wouldn't do a QA check or figure to remake the food after it had been sitting there for ALMOST TWO HOURS! The bag itself was even cold. How are y'all just not going to pay attention? Does the food just sit out and wait for a driver to get it or is it made once the driver gets there? How do y'all know how soon a driver would accept an order or how far away they are before y'all just start making food and putting out there to be picked up. Logic.
Why have a phone if you're not using it. You're a BUSINESS. No excuse. Staff more people if you have issues. Avoid this. No point of calling back up there to complain since they act like they can't pick up their phone so I'll just use this terrible review instead.
Y'all should be ASHAMED of yourselves and from reading the other reviews, your MANAGER should be embarrassed and get y'all together. Y'all got me for $30 ish dollars.
Cold az food. Yeah, I'm mad. Waste of money.
Atmosphere: 1
Food: 1
Service: 1
I don’t know her name but whoever made my food I hate coming to Hardee’s and seeing her behind the table I know my food is going to be jacked up. Ordered wraps and they had barely anything lettuce or cheese. The tenders were so small never again. Standards out the window.
Atmosphere: 5
Food: 2
Service: 5
Didn't answer their phone
Service: 1
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