The waitress was very polite her service was very good I would go back again and ask for her
Atmosphere: 5
Food: 5
Service: 5
RBSN RADIO
Great service and great food; customer service is very nice, the atmosphere is welcoming, food is just delicious simple, DELICIOUS.....
Atmosphere: 4
Food: 4
Service: 4
Bob Imel
Slow service. Food was a little better than average.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Colorado Omelette
Kiana Moore
Very pleased with this location and the crew members. They have a lot of patience, which is very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Ada G
A tiny bit let down on the omelet I ordered. Previously, it was fire! Sooo good! Pancakes on point like always!Vegetarian options: Awesome veggie omelette.Dietary restrictions: Sugar free choices.Parking: Huge parking lot with plenty of handicap parking spots.Kid-friendliness: Menu offers kids dishes. Atmosphere is conducive.Wheelchair accessibility: Plenty of spaces.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Colorado Omelette, Buttermilk Pancakes, Big Steak Omelette, Waffle
Rachel Thompson
Bacon was burnt, cheese and eggs were not hot, pancakes were ok, potatoes were mushy and not hot...(usually we'll order the Coronado Omelett that's usually Good and Hot).Waitress was Great - very attentiveParking: Depending on the time of day .. for close pkingKid-friendliness: Family orientedWheelchair accessibility: Ramp at parking, haven't seen the area inside for handicap table.
I usually don’t write negative reviews but this particular server needs to do better. The waitress we had was Sarah.So my two friends and I decided to get some late breakfast around 12pm at this location in the Norfolk area. We get seated pretty quick so that was great and she came and nicely greeted us as soon as we sat down. Cool so boom we order a coffee, water and my friend orders a Oreo milkshake. Stuff comes out quick but as she goes to sit the coffee down she spills it so I ask for napkins so we can clean it up. She said okay she’ll be right back. 5 minutes later she walks by with napkins and gives them to another table. So as she walks by again I ask her once more and she says “ohhh I literally just gave your napkins to another table. But do you want the napkins or would you like me to take your order” So we had her take our order first. When we were ordering our food me and one of my friends ordered the omelette that comes with three pancakes. My other friend ordered the Nashville hot chicken and waffles and the waitress told her it comes with side, so she got scrambled eggs. I ordered a Oreo milkshake also after my friend got hers.5 minutes later these two guys sit at the table next to us and she helps them and takes their order right away. Every five minutes she would walk pass and ask them if they were okay but never checked on us. NOT ONCE ! Maybe 5 minutes later their food came out and she still didn’t check on us. How did we get seated before them and they got their food first. It’s not adding up. So maybe about 10 minutes later our food comes out but no milkshake. So I ask her about the milkshake and she says she is very busy so she’ll bring it soon. Which I didn’t understand because she brought everyone else’s drink at other tables but I said ok. Moving on to my friends food being wrong. She brought out some kind of sandwich and the scrambled eggs and when we told her it was incorrect she said “well just so you know the waffles don’t come with a side so we’re going to charge you for the eggs”. After we’ve already been inconvenienced but we said okay. When my friends food was re made and they brought it out, it was a different waitress that brought us our food. We didn’t pay it no mind though.So when we were all done eating our waitress helped two more new tables before coming to check on us. So after about 10 minutes of waiting we finally called her and asked for the check. She brought it to us and we asked for a receipt but she just told us to have a nice day and walked off. I thought she was bringing it back but she never came back. So we waited and while we were waiting I asked another lady for napkins and she brought them right back in like 10 seconds. So next thing I know I look over and the waitress is helping another table and filling syrup bottles so I walk over and ask her for the receipt and she says one second because she buys. Like what ?? Can we just get our receipt and be out of your hair. So she walks off and then I hear her talking to her coworker about how her other table had manners and she was really loud so that makes me think she was lowkey talking about us.Moral of the story is our waitress Sarah had really bad customer service when it came to us. Everyone else was pretty nice and The food was overall really was good though. So amazing job to the chefs.
Atmosphere: 5
Food: 5
Service: 1
Andrea Sojo
The new chiken sandwich was great!!!!! And the great attention!
Good and delicious place to have breakfast with the family...!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colorado Omelette
todd thibodeau
Stopped in on Easter in the evening, smelled a little off inside like a dirty public restroom, if it would have been up to me i would have left. There were just a few people seated at a couple of tables, it was not busy by any means yet we still had to wait several minutes to be seated,unfortunately the same person who seated us was our waitress, this person really should get out of the service industry,she got our drink order pretty quick but that is where it went downhill she took our order and we waited and waited finally another person came to the table and said that our order never made it to the kitchen but they would complete the order asap.( waitress forgot to send the order) The food came out piece meal and my food was looking good until i tried the mashed potato,they were cold, not room temperature but out of the ice box cold, the mac and cheese was room temp so instead of replacing my entire plate they re-did the sides ,so while waiting for hot sides the meat gets cold, makes mo sense,,manager tried to make it right by giving 20 % off which i appreciate but the service was terrible and they need to change the mop water so the dining area doesn't smell like a dirty bathroom.
Atmosphere: 1
Food: 1
Service: 1
Michelle Pitt-Johnson
Food was not cooked to order and it was tough ?
Atmosphere: 4
Food: 1
Service: 4
Julie Karpovage
We stopped in this evening for dinner while traveling. We were promptly greeted and seated by a nice young woman. Ten minutes later we were still waiting for our server. It wasn’t busy so the wait was puzzling. We flagged down the young woman who seated us and she went to go get our server. We had actually seen our server walking around the restaurant, but he was oblivious to having a table until it was pointed out to him. He finally came over and took our order without writing anything down. A moment later he came back because he forgot some of the order. One person had ordered a crispy chicken sandwich and he came back to ask if she wanted grilled or crispy chicken. Another person ordered water to drink, but he forgot what was ordered. He also completely forgot what I ordered for my entree literally a minute earlier. Again I said I wanted the classic with bacon and no IHOP sauce. After awhile, he brought out two out of the three entrees. He said he was holding on my burger which was literally put in the window after he left the kitchen with the first two entrees. We had a direct line of sight into the kitchen and could see the burger in the window. Meanwhile, our server went over to socialize with a couple other employees and forgot about the burger. He eventually remembered. The bacon burger was missing the bacon and the fries were old. One person at our table was waiting for another unsweetened tea, but he kept saying that the he was waiting on the tea to brew. She’s still waiting for that tea. And her crispy chicken sandwich was beyond crispy.
Atmosphere: 3
Food: 2
Service: 1
Russian Suge
Staff is Kool older ladies that give that southern vibe ,cooks are the best breakfast went down good
Always a great time!
Atmosphere: 5
Food: 5
Service: 5
Always love the staff here!
Atmosphere: 5
Food: 5
Service: 5
The waitress was very polite her service was very good I would go back again and ask for her
Atmosphere: 5
Food: 5
Service: 5
Great service and great food; customer service is very nice, the atmosphere is welcoming, food is just delicious simple, DELICIOUS.....
Atmosphere: 4
Food: 4
Service: 4
Slow service. Food was a little better than average.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Colorado Omelette
Very pleased with this location and the crew members. They have a lot of patience, which is very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
A tiny bit let down on the omelet I ordered. Previously, it was fire! Sooo good! Pancakes on point like always!Vegetarian options: Awesome veggie omelette.Dietary restrictions: Sugar free choices.Parking: Huge parking lot with plenty of handicap parking spots.Kid-friendliness: Menu offers kids dishes. Atmosphere is conducive.Wheelchair accessibility: Plenty of spaces.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Colorado Omelette, Buttermilk Pancakes, Big Steak Omelette, Waffle
Bacon was burnt, cheese and eggs were not hot, pancakes were ok, potatoes were mushy and not hot...(usually we'll order the Coronado Omelett that's usually Good and Hot).Waitress was Great - very attentiveParking: Depending on the time of day .. for close pkingKid-friendliness: Family orientedWheelchair accessibility: Ramp at parking, haven't seen the area inside for handicap table.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Colorado Omelette, Breakfast Sampler
I usually don’t write negative reviews but this particular server needs to do better. The waitress we had was Sarah.So my two friends and I decided to get some late breakfast around 12pm at this location in the Norfolk area. We get seated pretty quick so that was great and she came and nicely greeted us as soon as we sat down. Cool so boom we order a coffee, water and my friend orders a Oreo milkshake. Stuff comes out quick but as she goes to sit the coffee down she spills it so I ask for napkins so we can clean it up. She said okay she’ll be right back. 5 minutes later she walks by with napkins and gives them to another table. So as she walks by again I ask her once more and she says “ohhh I literally just gave your napkins to another table. But do you want the napkins or would you like me to take your order” So we had her take our order first. When we were ordering our food me and one of my friends ordered the omelette that comes with three pancakes. My other friend ordered the Nashville hot chicken and waffles and the waitress told her it comes with side, so she got scrambled eggs. I ordered a Oreo milkshake also after my friend got hers.5 minutes later these two guys sit at the table next to us and she helps them and takes their order right away. Every five minutes she would walk pass and ask them if they were okay but never checked on us. NOT ONCE ! Maybe 5 minutes later their food came out and she still didn’t check on us. How did we get seated before them and they got their food first. It’s not adding up. So maybe about 10 minutes later our food comes out but no milkshake. So I ask her about the milkshake and she says she is very busy so she’ll bring it soon. Which I didn’t understand because she brought everyone else’s drink at other tables but I said ok. Moving on to my friends food being wrong. She brought out some kind of sandwich and the scrambled eggs and when we told her it was incorrect she said “well just so you know the waffles don’t come with a side so we’re going to charge you for the eggs”. After we’ve already been inconvenienced but we said okay. When my friends food was re made and they brought it out, it was a different waitress that brought us our food. We didn’t pay it no mind though.So when we were all done eating our waitress helped two more new tables before coming to check on us. So after about 10 minutes of waiting we finally called her and asked for the check. She brought it to us and we asked for a receipt but she just told us to have a nice day and walked off. I thought she was bringing it back but she never came back. So we waited and while we were waiting I asked another lady for napkins and she brought them right back in like 10 seconds. So next thing I know I look over and the waitress is helping another table and filling syrup bottles so I walk over and ask her for the receipt and she says one second because she buys. Like what ?? Can we just get our receipt and be out of your hair. So she walks off and then I hear her talking to her coworker about how her other table had manners and she was really loud so that makes me think she was lowkey talking about us.Moral of the story is our waitress Sarah had really bad customer service when it came to us. Everyone else was pretty nice and The food was overall really was good though. So amazing job to the chefs.
Atmosphere: 5
Food: 5
Service: 1
The new chiken sandwich was great!!!!! And the great attention!
Restaurantji Recommends
Good and delicious place to have breakfast with the family...!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colorado Omelette
Stopped in on Easter in the evening, smelled a little off inside like a dirty public restroom, if it would have been up to me i would have left. There were just a few people seated at a couple of tables, it was not busy by any means yet we still had to wait several minutes to be seated,unfortunately the same person who seated us was our waitress, this person really should get out of the service industry,she got our drink order pretty quick but that is where it went downhill she took our order and we waited and waited finally another person came to the table and said that our order never made it to the kitchen but they would complete the order asap.( waitress forgot to send the order) The food came out piece meal and my food was looking good until i tried the mashed potato,they were cold, not room temperature but out of the ice box cold, the mac and cheese was room temp so instead of replacing my entire plate they re-did the sides ,so while waiting for hot sides the meat gets cold, makes mo sense,,manager tried to make it right by giving 20 % off which i appreciate but the service was terrible and they need to change the mop water so the dining area doesn't smell like a dirty bathroom.
Atmosphere: 1
Food: 1
Service: 1
Food was not cooked to order and it was tough ?
Atmosphere: 4
Food: 1
Service: 4
We stopped in this evening for dinner while traveling. We were promptly greeted and seated by a nice young woman. Ten minutes later we were still waiting for our server. It wasn’t busy so the wait was puzzling. We flagged down the young woman who seated us and she went to go get our server. We had actually seen our server walking around the restaurant, but he was oblivious to having a table until it was pointed out to him. He finally came over and took our order without writing anything down. A moment later he came back because he forgot some of the order. One person had ordered a crispy chicken sandwich and he came back to ask if she wanted grilled or crispy chicken. Another person ordered water to drink, but he forgot what was ordered. He also completely forgot what I ordered for my entree literally a minute earlier. Again I said I wanted the classic with bacon and no IHOP sauce. After awhile, he brought out two out of the three entrees. He said he was holding on my burger which was literally put in the window after he left the kitchen with the first two entrees. We had a direct line of sight into the kitchen and could see the burger in the window. Meanwhile, our server went over to socialize with a couple other employees and forgot about the burger. He eventually remembered. The bacon burger was missing the bacon and the fries were old. One person at our table was waiting for another unsweetened tea, but he kept saying that the he was waiting on the tea to brew. She’s still waiting for that tea. And her crispy chicken sandwich was beyond crispy.
Atmosphere: 3
Food: 2
Service: 1
Staff is Kool older ladies that give that southern vibe ,cooks are the best breakfast went down good
Atmosphere: 5
Food: 5
Service: 5