I was worried the flatbread pizza would be a frozen CPK but it was worse. No chicken on it and just covered in fried onions from the pantry. No service just QR code menu, ordering, and paying
Atmosphere: 3
Food: 2
Service: 3
laurie bateman
I will never go to this restaurant again. The ordering system is horrible. The QR code Scanning did not work and we had to verbally tell our bartender what we wanted not knowing that the prices were exuberant! I have never paid $20 for a bloody Mary. Outrageous price gouging.
Atmosphere: 1
Food: 1
Service: 1
DaraDaina Denning
Almost no chicken on the overpriced chicken caesar salad. My wine was ok. No printed menus available- scan QR only. The menu info is very mininal online. Staff inattentive like serving fast food.
Atmosphere: 3
Food: 4
Service: 2
Chris Walker
Crowded, loud, typically airport people just sitting not eating. Food was meh, smallest wings I’ve ever seen! More like chick wings than chicken wings…… Chicken Caesar salad was dry, thank god for dressing or you wouldn’t have been able to swallow the chicken. Order from an app and then the food and drinks appear. If this was in an airport with a captive audience it wouldn’t survive, maybe in a tourist spot where repeat clients aren’t needed. Pricey for the portions.
Atmosphere: 2
Food: 2
Service: 2
Michelle
I literally sat at this bar for a quick drink: in the process of sitting for a good 10 minutes assuming the older lady who is a bartender there was busy, she happened to serve everyone one but me. I had to ask to be served. I am not sure b/c I wasn’t the shade of white which everyone else was, and a man sitting next to me stated this might be a bit of discrimination… indeed. This older woman is a disappointment and should not be in the service industry. Coming from someone that use to work in the industry, she clearly has no respect for people. This is a job, you should do it properly or you should find something that you can associate with your own kind. Smh head… people are so ignorant and it’s just so sad.
Service: 1
Scott Brown
Horrible employee, awful attitude
Mateo Vinson
The staff doesn't ever address you unless address them first. You have to do everything online. The staff doesn't tell you what to do after standing at the door for 10 minutes. Worst service I've ever received at a restaurant. Do not recomend going.
Atmosphere: 1
Food: 1
Service: 1
Justin Wiley
They’re not even trying. Do not go here. This is an $18 sandwich.
Atmosphere: 2
Food: 1
Service: 3
Chris Johnson
Flight delayed. They closed at 7 on a Friday. Come on.
Atmosphere: 2
Food: 3
Service: 1
Paul C. Tarantino
Your average airport restaurant. Food better than normal. Waitress just delivers your food. Doesn’t ask if you need anything. Ordering all done online
Waited for 50 minutes for a salad . Finally had to leave...pick elsewhere
Atmosphere: 1
Service: 1
Lisa Schaedler
⭐️⭐️ James River Grill – Norfolk Airport (6/28/25 at 12:30 PM)
If you’re on a schedule, skip this place. We waited 37 minutes for a wedge salad, and only got it after asking. By then, we had to request it boxed up so we wouldn’t miss our flight.
The manager’s attitude was surprisingly rude — no apology for the delay, just a sour face and a curt “You want anything else?” when we asked for it to-go.I needed to board my flight.
The wedge salad itself was delicious, but the service and lack of professionalism left a bad taste. Not a place I’d recommend if you’re trying to catch a flight or expecting basic courtesy.
Atmosphere: 2
Food: 5
Service: 1
Peter Kubin
Grading on a curve, but I had a surprisingly good experience. The guy next to me shrugged when I asked about his burger, so I tried the bbq chicken flatbread. It was… surprisingly good. Modest portion size for the price, but topping was tasty. Service was friendly and attentive
Jalal Mansour
Avoid like the plague. Nonexistent service, only virtual menus that don’t load, and the food was so bad it left me in awe. Ordered a Reuben and a Philly cheese steak for $20 each and when I say it is literally one piece of meat and a slice of cheese between the bread, I mean it. Place was packed but only because there is no service to turn the tables. Lots of frustrated customers with empty tables. Only reason this place is in business is because it’s the airport and they have constant new unassuming customers. It’s so bad I had to leave a review… Go elsewhere.
Caitlin Francisco
If you want to be stressed, late to board, & overall frustrated before your flight eat here! It’s overly expensive and one of the only 2 restaurants in Concorse A/the entire airport. You have to QR code order and pay for everything (while the wifi/service does not work), but the only server working does not interact whatsoever besides delivering food and cleaning it up. If you want more refills, they never bring it. If you have any notes/requests, they will not happen. On top of it all, they ask for tips. Not blaming the waitstaff at all — she looked sooo stressed. But to management: shame, shame, shame. Treat customers AND employees better. Such a downside to my amazing trip but terrible way to leave Norfolk.
I was worried the flatbread pizza would be a frozen CPK but it was worse. No chicken on it and just covered in fried onions from the pantry. No service just QR code menu, ordering, and paying
Atmosphere: 3
Food: 2
Service: 3
I will never go to this restaurant again. The ordering system is horrible. The QR code Scanning did not work and we had to verbally tell our bartender what we wanted not knowing that the prices were exuberant! I have never paid $20 for a bloody Mary. Outrageous price gouging.
Atmosphere: 1
Food: 1
Service: 1
Almost no chicken on the overpriced chicken caesar salad. My wine was ok.
No printed menus available- scan QR only. The menu info is very mininal online.
Staff inattentive like serving fast food.
Atmosphere: 3
Food: 4
Service: 2
Crowded, loud, typically airport people just sitting not eating. Food was meh, smallest wings I’ve ever seen! More like chick wings than chicken wings……
Chicken Caesar salad was dry, thank god for dressing or you wouldn’t have been able to swallow the chicken.
Order from an app and then the food and drinks appear.
If this was in an airport with a captive audience it wouldn’t survive, maybe in a tourist spot where repeat clients aren’t needed.
Pricey for the portions.
Atmosphere: 2
Food: 2
Service: 2
I literally sat at this bar for a quick drink: in the process of sitting for a good 10 minutes assuming the older lady who is a bartender there was busy, she happened to serve everyone one but me. I had to ask to be served. I am not sure b/c I wasn’t the shade of white which everyone else was, and a man sitting next to me stated this might be a bit of discrimination… indeed. This older woman is a disappointment and should not be in the service industry. Coming from someone that use to work in the industry, she clearly has no respect for people. This is a job, you should do it properly or you should find something that you can associate with your own kind. Smh head… people are so ignorant and it’s just so sad.
Service: 1
Horrible employee, awful attitude
The staff doesn't ever address you unless address them first. You have to do everything online. The staff doesn't tell you what to do after standing at the door for 10 minutes. Worst service I've ever received at a restaurant. Do not recomend going.
Atmosphere: 1
Food: 1
Service: 1
They’re not even trying. Do not go here. This is an $18 sandwich.
Atmosphere: 2
Food: 1
Service: 3
Flight delayed. They closed at 7 on a Friday. Come on.
Atmosphere: 2
Food: 3
Service: 1
Your average airport restaurant. Food better than normal. Waitress just delivers your food. Doesn’t ask if you need anything. Ordering all done online
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Waited for 50 minutes for a salad . Finally had to leave...pick elsewhere
Atmosphere: 1
Service: 1
⭐️⭐️ James River Grill – Norfolk Airport (6/28/25 at 12:30 PM)
If you’re on a schedule, skip this place. We waited 37 minutes for a wedge salad, and only got it after asking. By then, we had to request it boxed up so we wouldn’t miss our flight.
The manager’s attitude was surprisingly rude — no apology for the delay, just a sour face and a curt “You want anything else?” when we asked for it to-go.I needed to board my flight.
The wedge salad itself was delicious, but the service and lack of professionalism left a bad taste. Not a place I’d recommend if you’re trying to catch a flight or expecting basic courtesy.
Atmosphere: 2
Food: 5
Service: 1
Grading on a curve, but I had a surprisingly good experience. The guy next to me shrugged when I asked about his burger, so I tried the bbq chicken flatbread. It was… surprisingly good. Modest portion size for the price, but topping was tasty. Service was friendly and attentive
Avoid like the plague. Nonexistent service, only virtual menus that don’t load, and the food was so bad it left me in awe. Ordered a Reuben and a Philly cheese steak for $20 each and when I say it is literally one piece of meat and a slice of cheese between the bread, I mean it. Place was packed but only because there is no service to turn the tables. Lots of frustrated customers with empty tables. Only reason this place is in business is because it’s the airport and they have constant new unassuming customers. It’s so bad I had to leave a review… Go elsewhere.
If you want to be stressed, late to board, & overall frustrated before your flight eat here! It’s overly expensive and one of the only 2 restaurants in Concorse A/the entire airport. You have to QR code order and pay for everything (while the wifi/service does not work), but the only server working does not interact whatsoever besides delivering food and cleaning it up. If you want more refills, they never bring it. If you have any notes/requests, they will not happen. On top of it all, they ask for tips. Not blaming the waitstaff at all — she looked sooo stressed. But to management: shame, shame, shame. Treat customers AND employees better. Such a downside to my amazing trip but terrible way to leave Norfolk.
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