Staff was so kind and upbeat. Everything looked and tasted so fresh. Definitely my go to location
Atmosphere: 5
Food: 5
Service: 5
Ty
Rafael did a nice job communicating with me as I was ordering my sub mikes way very great employee.
Atmosphere: 5
Food: 5
Service: 5
Kathy Busby
Ordering was easy and gentleman asked all the appropriate questions and proceeded to make my selection. I stepped up to pay ordering chips and drinks. The lady was very helpful. I found the root beer wasn’t working and spoke to Raphael who asked me to give him a couple of minutes and then to let it run to ensure it was mixing properly. It was fixed shortly. I got my drink and my bagged purchases and left. Overall great experience at this location especially since it was noon and lunchtime crowd. ☺️
Ann M
This JM is a busy one. As the crew works on a cater order , there is a steady stream of customers coming through the door. The crew is very nice, polite and pleasant even when they are busy! Good service and fresh ingredients.
Atmosphere: 4
Food: 5
Service: 5
Milton Eley
A wonderful place the customer service is great can't beat it and the floor and store is clean! And you just can't beat the food! 💯
Atmosphere: 5
Food: 5
Service: 5
Federico Ampey
This location took me away from Subway. I've gotten to know most of the workers by name. My wife and I go every Tuesday and our food is always fresh. Please bring back the South West Sub.
lorddavis9
I ordered a Hot Buffalo Chicken Cheese Steak Sub. 1.) It was a hot sub, but the meat inside was cold. 2.) The bread wasn't toasted at all; it was very flimsy. It looks like they just slapped meat and cheese on a roll (they forgot the lettuce and tomato) and warmed it in a microwave. I’ve had mixed results at this location but this time was very disappointing. No longer ordering subs from this location.
Sandra G Choy
Quality and service the best!!!
Alicia Thurmond
Stopped by for a quick bite to eat. I was greeted promptly. My order was taken and repeated for accuracy. They made my sandwhich just the way I like it. We will visit again when we're in the area. *To the 2 guys that were closing, thank you. Great customer service!
Kevin Maskrey
Really disappointed. It had been years since I had been to JM’s because of not being near one. I so looked forward to returning to Tidewater to get my sub to find that they no longer did Make-Your-Own sandwiches. Staff were not willing to make me one. I ended up ordering a sub and asked them to remove some of the meat and add extra. They removed the meat, but did not add extra and I had to pay full price. I will not return.
Rafael over here at military highway always makes a great experience for my families dining! He has great customer service and is one of the best part of this company! I enjoy Jersey Mikes solely because of this guys fantastic customer service!!!!
Atmosphere: 5
Food: 5
Service: 5
Mikayla Blaine
I went to Jersey Mikes yesterday on my lunch break in a big rush and was first, greeted with a super chill dude who not only made one of the best sandwiches i’ve had in a long time, but did it quick without any attitude. I would give 6 stars just for how quick it got done. I never leave google reviews or ask for anyone’s name but that dude David really helped me out!
Atmosphere: 5
Food: 5
Service: 5
Brian Williams
The young lady and gentlemen that closed tonight 12-06-2024, did a really good job especially being last minute ( called in at 8:50 pm.) Their attitudes were very polite, professional and inviting. They are to be commended especially when I know they were preparing to close. Great job and all four subs were great !
Atmosphere: 5
Food: 5
Service: 5
Abby Kerce
horrible service
Atmosphere: 1
Service: 1
Jarrod Crone
I walked in started being helped right away David was very respectful, very good customer service, he explained the menu, and how it works my meal was very good, will definitely be a returning customer.
Staff was so kind and upbeat. Everything looked and tasted so fresh. Definitely my go to location
Atmosphere: 5
Food: 5
Service: 5
Rafael did a nice job communicating with me as I was ordering my sub mikes way very great employee.
Atmosphere: 5
Food: 5
Service: 5
Ordering was easy and gentleman asked all the appropriate questions and proceeded to make my selection. I stepped up to pay ordering chips and drinks. The lady was very helpful. I found the root beer wasn’t working and spoke to Raphael who asked me to give him a couple of minutes and then to let it run to ensure it was mixing properly. It was fixed shortly. I got my drink and my bagged purchases and left. Overall great experience at this location especially since it was noon and lunchtime crowd. ☺️
This JM is a busy one. As the crew works on a cater order , there is a steady stream of customers coming through the door. The crew is very nice, polite and pleasant even when they are busy! Good service and fresh ingredients.
Atmosphere: 4
Food: 5
Service: 5
A wonderful place the customer service is great can't beat it and the floor and store is clean! And you just can't beat the food! 💯
Atmosphere: 5
Food: 5
Service: 5
This location took me away from Subway. I've gotten to know most of the workers by name. My wife and I go every Tuesday and our food is always fresh. Please bring back the South West Sub.
I ordered a Hot Buffalo Chicken Cheese Steak Sub. 1.) It was a hot sub, but the meat inside was cold. 2.) The bread wasn't toasted at all; it was very flimsy. It looks like they just slapped meat and cheese on a roll (they forgot the lettuce and tomato) and warmed it in a microwave. I’ve had mixed results at this location but this time was very disappointing. No longer ordering subs from this location.
Quality and service the best!!!
Stopped by for a quick bite to eat. I was greeted promptly. My order was taken and repeated for accuracy. They made my sandwhich just the way I like it. We will visit again when we're in the area.
*To the 2 guys that were closing, thank you. Great customer service!
Really disappointed. It had been years since I had been to JM’s because of not being near one. I so looked forward to returning to Tidewater to get my sub to find that they no longer did Make-Your-Own sandwiches. Staff were not willing to make me one. I ended up ordering a sub and asked them to remove some of the meat and add extra. They removed the meat, but did not add extra and I had to pay full price. I will not return.
Restaurantji Recommends
Rafael over here at military highway always makes a great experience for my families dining! He has great customer service and is one of the best part of this company! I enjoy Jersey Mikes solely because of this guys fantastic customer service!!!!
Atmosphere: 5
Food: 5
Service: 5
I went to Jersey Mikes yesterday on my lunch break in a big rush and was first, greeted with a super chill dude who not only made one of the best sandwiches i’ve had in a long time, but did it quick without any attitude. I would give 6 stars just for how quick it got done. I never leave google reviews or ask for anyone’s name but that dude David really helped me out!
Atmosphere: 5
Food: 5
Service: 5
The young lady and gentlemen that closed tonight 12-06-2024, did a really good job especially being last minute ( called in at 8:50 pm.) Their attitudes were very polite, professional and inviting. They are to be commended especially when I know they were preparing to close. Great job and all four subs were great !
Atmosphere: 5
Food: 5
Service: 5
horrible service
Atmosphere: 1
Service: 1
I walked in started being helped right away David was very respectful, very good customer service, he explained the menu, and how it works my meal was very good, will definitely be a returning customer.
Atmosphere: 5
Food: 5
Service: 5
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