KFC

1716 Monticello Ave, Norfolk
(757) 622-4811

Recent Reviews

Nina L

I rarely eat fried foods but had a craving for some chicken when I left work today. I stopped at this KFC and ordered the 2piece original recipe dark meat meal. When I opened it after I got home 15 minutes later, the two pieces of chicken were old, not fresh, and the piece that was supposed to be the thigh was a very dry, inedible piece of white meat. The biscuit was delicious. The chicken was absolutely disgusting. The name should be KDC - Kentucky DRIED Chicken.

Atmosphere: 1

Food: 1

Service: 3

MIKEAL MIKEAL

I'm sure the location is okay but just don't go for food after 9pm. I wanted some fresh, extra crispy chicken and mash potatoes. That's what I ordered, but my food was not fresh. My mashed potatoes tasted like plastic. Wish was sad because KFC is usually my to go for chicken or chicken strips.

Atmosphere: 2

Food: 2

Service: 2

Matthew Daley

Great!Parking: Spots totally nearby!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Piece Meal, Fried Chicken

Lita Lundquist

Over 20 minutes from wait time to window

C Walker

Took s trip back to KFC and got the #9 chicken sandwich big box which is a nice size and hot which I like. So they did well

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Crispy Colonel Sandwich Meal

Sara Rosenheim

Went through the drive thru and part of my order was missing but they quickly prepared the missing items for me and apologetic. Food was hot and tasted great, thank you for your service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tenders Flavor Meal

J SM

Update 10/31/23 It was about 12:30pm and I must say once again excellent service and food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tenders Flavor Meal, French Fries

Kyle

Tried to order a single combo and was told there’s a 10 minute wait on nuggets??? Employees clearly didn’t want to lift a finger. No way it takes that long. I’ll go to Chic Fil A around the corner.

Jewel M.

They never have anything. It doesn't matter whether you come on a Tuesday at noon or a Friday at 4PM. They don't have it.

Baby Low

The food I recieved& the customer service was Heart warming!

Atmosphere: 3

Food: 3

Service: 3

Michael Scott

Great quiet place good foodKid-friendliness: High seat kids menuWheelchair accessibility: Doors are wide

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

W K

1130AM placed order at speaker. When I got to the window they took my card, then another employee rudely states " we ain't go no chicken" huh?

Service: 1

R C

I was the only customer waited 10 minutes before anyone took my order was told from a distance it was 6 min on chicken I said okay then the manager on duty kept saying 30 min on chicken on her microphone. So I asked how long is it really the guy said 3 min now, but she said 30 min like 3 more times. They were all cleaning as I waited but they had 2.5 hours before closing, 3 more customers came in no one greeted them either, then he asked one if it was a mobile order he said yes fixed his order then was walking away I asked if I found place order he took it then walked away. As she was saying 20 min on chicken. The chicken was done by then. It took me 20 to get my food when I was told 6 min on chicken no one in drive thru. But they were busy cleaning while customers waited for Service.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Tawnya

I went thru the drive thru. Service was fast and friendly.

Food: 5

Service: 5

Recommended dishes: French Fries

Tawnya Bradley

I went thru the drive thru. Service was fast and friendly.

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