The food is too expensive, and the drive thru always had a long line.The chicken is never hot. Sorry not sorry...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Mk Saulman
Do not waste your time if you are looking for value. Stay at home and eat. I ordered the Chicken Pot Pie and it had one small piece of chicken the size of a quarter...the young girl was very rude, and not that it matters but it was sloooow....and so was she....I take it that the English Langauge is still taught in our schools? I could not understand half of what she was saying. Sounded more like ebonics to me. What a waste of time and money.......
Atmosphere: 1
Food: 1
Service: 1
Lee Hall
?❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Thom Wells
I went through the drive-thru the order was flawless The person at the other end actually had a personality and was helpful and my food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Russell Spoon
I ordered over the internet, and I got there they told me they couldn't complete my order and talk to customer service for a refund. I tried contacting customer service and gave my details for them to contact me back, and they never did, i even waited days before submitting my review. Muffins were burned / over cooked. I would not recommend using online because, like me, you could be ripped off.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Christ Van Hamlin
Food was fresh ,had to wait for my Ala cart Original Recipe Chicken Breast . I had that and the chicken Pot Pie which was recently made so it was nice and yummy yum yummy. Had an individual Cole Slaw and Mashed Potatoes with Gravy. I asked for 2 KFC Sauces and 2 Buffalo sauces and got them all. Even though I had to wait for the Chicken ? Breast the services was fairly quick,and my breast was fresh fresh FRESH!! . All and All my meal was very good and the service was very efficient. I can't speak on the atmosphere as I ordered through the drive thru so. I had a enjoyable experience and will most likely go back again as I love their Chicken ? Pot Pies ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breast Piece, Chicken Pot Pie, Mashed Potatoes
Michelle Moyers
I guess I should have read the reviews before deciding to order here, and then gone to Chick-fil-A or Hardees! I ordered the Taste of KFC meal with 6 pieces of chicken, 4 sides, and 4 biscuits. Ordered on the app at 8:53pm and it said order would be ready at 9:05. Got to the store (a Saturday evening) and only the drive thru is open and they say they don't have any chicken, it will be a 30 min wait. I said I had a mobile order, and still told it would be 30 minutes because the fryer has to come up to temp. What??They don't leave the fryers on so they can cook chicken as they get orders, if not ahead?? I had not eaten here since before Covid as they had a habit of always saying they are out of chicken.It'S a dang CHICKEN RESTAURANT!!! But I was craving it and thought I would give it a try. Besides having to wait almost 30 min, they didn't give me the correct items. The deal is supposed to have 1 breast, 1 wing, 2 thighs and 2 legs. Also one each of corn, mashed potatoes with gravy, cole slaw, and mac and cheese, plus 4 biscuits for $20.The sides are tiny individual sizes, and I got no cole slaw, but 2 corn, a mashed potato, and the mac. Canned corn tastes better than theirs! Had I been able to choose, we would have gotten double potatoes and double slaw, which is what I was really craving! They gave us no thighs, and 2 wings, 3 drumsticks, and a breast 5 of the 6 pieces were the smallest ones they make! It also seemed like they just feied the original recipe since it didnt have the extra crunchy coating that we were used to.No apologies, no notice of not having what was ordered (other than saying they were out of chicken when we arrived.) And then told to wait 30 min out front while waiting for the fryer to heat up! Couldn't even go in to use the restroom as the doora were locked (an hour and 10 minutes before closing, on a Saturday night!!) They also can't refund when ordered online (and said they can't control when it says my order is ready!?) Otherwise, I would have just cancelled it.Wow! Nothing like the KFC I remembered getting before. Such a disappointment, and expensive for what we got!
Atmosphere: 1
Food: 1
Service: 1
Millie F
Whoever the manager is should be fired. They are always running out of tenders or
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tenders Flavor Meal
Mercy Blattner
Worst experience I’ve had after many years of visiting kfc’s. I placed an online app order using Apple Pay because I left my card at home. I was told they just received my order and it would be 20 minutes (her actual words) to fulfill it. I pulled around to the front of the building and waited 15 minutes. This was for two simple meals of chicken tenders essentially. The app said it was ready after 15 minutes so I went in to ask for my order. It was not ready and I was told they need 5 more minutes for fries. It was apparent to me they marked the order as “complete” in the app to meet whatever order fulfillment goal might exist (gotta keep those stats good on paper, huh?) but clearly had no intention of filling my simple order in a reasonable timeframe… I stepped back and waited as one other customer was serviced. While waiting I couldn’t help but see the moldy tubing leading into the drink machine… nice touch. An older lady ( not very kind) brings me one small bag and two drinks. She immediately waddles away. I check the bag because the track record so far isn’t looking great.. would you believe that a whole 5 piece tender meal was missing. I paid 23 dollars and waited 20 minutes like really?! I’m guessing the older Lady snuck off because she knew she hadn’t filled the whole order. Thank goodness I checked before leaving the counter. The younger lady handling the drive thru went back and made the missing meal and handed me the bag. No apologies, no cordiality, at all. Whatever, I’m not taking that personally but between that and the older lady yelling from the kitchen to a man who came to order “we are out of chicken” after handing me a half empty bag of food. I know it may be hard working at these places sometimes but if I’m spending hard earned money somewhere I wanna be at least treated like a human. I was kind to them and thanked them despite wasting my time and having a cold mediocre meal to bring back to my family after being gone so long.. Lastly, don’t have the app ordering functionality if they are going to be nasty about the order and take 20 mins to bring out two small meals. If I ordered in the drive through would I have to wait that long too?! Nothing fast about this food.
Atmosphere: 1
Food: 2
Service: 1
M Marie
Went to 2 locations this was the first one and all they were selling was wings breasts and sides…
Tell me why it's 8:30 p.m. I go threw drive threw and the lady is like, " hey, all we gave is chicken on the bone mash and green been an biscuits we ant making nothing.." I was life you close in 2 hrs.. you can't make some popcorn chicken so I can get a bowl.. she like nope we cleaned already!... like what!? Then these places wonder why their sales go down! Not ok. Then I try to reach out to talk to someone an nothing.. I can't even anymore.
Atmosphere: 1
Food: 1
Service: 1
Madonna Tran
30 min wait, despite not being packed.
Travis Webb
Management clearly doesn't care about this one. Drive-thru is closed half the time, soda machine never has ice, floors are dirty, staff is rude. Food is fine, but there's always a wait because nothing is prepared. If you want chicken, there's a Chick Fila across the street.
Atmosphere: 1
Food: 4
Service: 1
Carlos J
I always wait a long time for online orders and when I pick them up that's what I bought.
Atmosphere: 1
Food: 1
Service: 1
Jeremiah
the chicken ain’t all the way cooked and the skin was coming
The food is too expensive, and the drive thru always had a long line.The chicken is never hot. Sorry not sorry...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Do not waste your time if you are looking for value. Stay at home and eat. I ordered the Chicken Pot Pie and it had one small piece of chicken the size of a quarter...the young girl was very rude, and not that it matters but it was sloooow....and so was she....I take it that the English Langauge is still taught in our schools? I could not understand half of what she was saying. Sounded more like ebonics to me. What a waste of time and money.......
Atmosphere: 1
Food: 1
Service: 1
?❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I went through the drive-thru the order was flawless The person at the other end actually had a personality and was helpful and my food was delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered over the internet, and I got there they told me they couldn't complete my order and talk to customer service for a refund. I tried contacting customer service and gave my details for them to contact me back, and they never did, i even waited days before submitting my review. Muffins were burned / over cooked. I would not recommend using online because, like me, you could be ripped off.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Food was fresh ,had to wait for my Ala cart Original Recipe Chicken Breast . I had that and the chicken Pot Pie which was recently made so it was nice and yummy yum yummy. Had an individual Cole Slaw and Mashed Potatoes with Gravy. I asked for 2 KFC Sauces and 2 Buffalo sauces and got them all. Even though I had to wait for the Chicken ? Breast the services was fairly quick,and my breast was fresh fresh FRESH!! . All and All my meal was very good and the service was very efficient. I can't speak on the atmosphere as I ordered through the drive thru so. I had a enjoyable experience and will most likely go back again as I love their Chicken ? Pot Pies ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breast Piece, Chicken Pot Pie, Mashed Potatoes
I guess I should have read the reviews before deciding to order here, and then gone to Chick-fil-A or Hardees! I ordered the Taste of KFC meal with 6 pieces of chicken, 4 sides, and 4 biscuits. Ordered on the app at 8:53pm and it said order would be ready at 9:05. Got to the store (a Saturday evening) and only the drive thru is open and they say they don't have any chicken, it will be a 30 min wait. I said I had a mobile order, and still told it would be 30 minutes because the fryer has to come up to temp. What??They don't leave the fryers on so they can cook chicken as they get orders, if not ahead?? I had not eaten here since before Covid as they had a habit of always saying they are out of chicken.It'S a dang CHICKEN RESTAURANT!!! But I was craving it and thought I would give it a try. Besides having to wait almost 30 min, they didn't give me the correct items. The deal is supposed to have 1 breast, 1 wing, 2 thighs and 2 legs. Also one each of corn, mashed potatoes with gravy, cole slaw, and mac and cheese, plus 4 biscuits for $20.The sides are tiny individual sizes, and I got no cole slaw, but 2 corn, a mashed potato, and the mac. Canned corn tastes better than theirs! Had I been able to choose, we would have gotten double potatoes and double slaw, which is what I was really craving! They gave us no thighs, and 2 wings, 3 drumsticks, and a breast 5 of the 6 pieces were the smallest ones they make! It also seemed like they just feied the original recipe since it didnt have the extra crunchy coating that we were used to.No apologies, no notice of not having what was ordered (other than saying they were out of chicken when we arrived.) And then told to wait 30 min out front while waiting for the fryer to heat up! Couldn't even go in to use the restroom as the doora were locked (an hour and 10 minutes before closing, on a Saturday night!!) They also can't refund when ordered online (and said they can't control when it says my order is ready!?) Otherwise, I would have just cancelled it.Wow! Nothing like the KFC I remembered getting before. Such a disappointment, and expensive for what we got!
Atmosphere: 1
Food: 1
Service: 1
Whoever the manager is should be fired. They are always running out of tenders or
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tenders Flavor Meal
Worst experience I’ve had after many years of visiting kfc’s. I placed an online app order using Apple Pay because I left my card at home. I was told they just received my order and it would be 20 minutes (her actual words) to fulfill it. I pulled around to the front of the building and waited 15 minutes. This was for two simple meals of chicken tenders essentially. The app said it was ready after 15 minutes so I went in to ask for my order. It was not ready and I was told they need 5 more minutes for fries. It was apparent to me they marked the order as “complete” in the app to meet whatever order fulfillment goal might exist (gotta keep those stats good on paper, huh?) but clearly had no intention of filling my simple order in a reasonable timeframe… I stepped back and waited as one other customer was serviced. While waiting I couldn’t help but see the moldy tubing leading into the drink machine… nice touch. An older lady ( not very kind) brings me one small bag and two drinks. She immediately waddles away. I check the bag because the track record so far isn’t looking great.. would you believe that a whole 5 piece tender meal was missing. I paid 23 dollars and waited 20 minutes like really?! I’m guessing the older Lady snuck off because she knew she hadn’t filled the whole order. Thank goodness I checked before leaving the counter. The younger lady handling the drive thru went back and made the missing meal and handed me the bag. No apologies, no cordiality, at all. Whatever, I’m not taking that personally but between that and the older lady yelling from the kitchen to a man who came to order “we are out of chicken” after handing me a half empty bag of food. I know it may be hard working at these places sometimes but if I’m spending hard earned money somewhere I wanna be at least treated like a human. I was kind to them and thanked them despite wasting my time and having a cold mediocre meal to bring back to my family after being gone so long.. Lastly, don’t have the app ordering functionality if they are going to be nasty about the order and take 20 mins to bring out two small meals. If I ordered in the drive through would I have to wait that long too?! Nothing fast about this food.
Atmosphere: 1
Food: 2
Service: 1
Went to 2 locations this was the first one and all they were selling was wings breasts and sides…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tell me why it's 8:30 p.m. I go threw drive threw and the lady is like, " hey, all we gave is chicken on the bone mash and green been an biscuits we ant making nothing.." I was life you close in 2 hrs.. you can't make some popcorn chicken so I can get a bowl.. she like nope we cleaned already!... like what!? Then these places wonder why their sales go down! Not ok. Then I try to reach out to talk to someone an nothing.. I can't even anymore.
Atmosphere: 1
Food: 1
Service: 1
30 min wait, despite not being packed.
Management clearly doesn't care about this one. Drive-thru is closed half the time, soda machine never has ice, floors are dirty, staff is rude. Food is fine, but there's always a wait because nothing is prepared. If you want chicken, there's a Chick Fila across the street.
Atmosphere: 1
Food: 4
Service: 1
I always wait a long time for online orders and when I pick them up that's what I bought.
Atmosphere: 1
Food: 1
Service: 1
the chicken ain’t all the way cooked and the skin was coming
Atmosphere: 1
Food: 1
Service: 1