They were so rude didnt care about any coustmers just they were busy gave me food that sat waiting for 15 mins. I adked for my money back because i didnt want old food and the manger ingored me untill i got loud . tamura you are rude and disrespectful didnt want to give me a receipt ishe walked away i had to take my receipt my self and she tried to grab it back. Every time we go to the store at 5points it is a bad experience. Never again!
陈晓奇
Sometimes the fried chicken is very salty, sometimes it tasteless
Demo
The food was great and the customer service was fantastic as well. Austin was very kind and helpful in getting my order correct. 10/10 would recommend.
andrew price
Food was not that great however service was very good by a nice man named Austin who was polite and seemed very happy to be there
Ang EE
The Manger Banning, Vanning! whatever his name is was rude and unprofessional he doesnt know how to properly count and pack an order.I called back and told him he shorted me on my order and he wanted to go back and forth with me.Someone needs a refresher on customer service and care and while your at it multicultural training as well.That will be the last time I will ever make a purchase from that store!
Nick Wallin
There was this nice gentleman named Austin who helped me with my order quickly and also got it to me extremely fast
Serena Cannady
I went through the drive thru....after ordering as I approached the window the cashier informed me KFC was out of parts of chicken that's comes with the combo I ordered.I let him know any substitute will do as long as I didn't have to pay extra. I was thanked with a smile and received my food pretty quick. Drove off .Three stop lights later checked my food..mac n cheese missing. Hey but my Coleslaw was there. Wait no eating utensils. Has to get back in drive thru line ?
James Hogan
Staff was pleasant and accurate. They got our order correct. I give the staff five stars the food three. The colonel's chicken has declined on quality. But again, cudos to the staff. Very nice and helpful.
Michael Goodwyn
Always Hot.
Jason Whiteford
Chicken not very good, mashed potatoes had unmixed clumpy powder spot. Not good location. The moticello location it much better.
Slow slow slow! I was told there was a 13 minute wait which I had no problem with. However I ended up waiting 30 minutes. Never again!
GoShy S.
if i didnt have to give it a star on yelp review to give a review i wouldn't this place need to be closed down.....the food is just gross the chicken is definitely redipped, biscuits dried up & hard, cole slaw put into the box, with the redipped chicken so it was hot!!!! oh and my chicken leg was missing apart of the meat somehow i dont know if someone ate it...or it fell off in the redipped grease bath the breast & thighs were a grease ball... let me not forget to mention the service.... from the workers in the front line was loud and full of drama with no work shirt and no hat or name tag or being that none of them had on a mandated mask during this time of covid19...please close this place down or get rid of the whole lazy team!!!!!!the sad thing is i wasn't surprised to see all of the other bad reviews i just knew their behavior couldn't have been something new for them...it was a waste of money for my family of 4! major loss of appetite for all items 6.12.2020 around lunch time serving hours. would have brought it back but the drive back to the area were i got it from was to far to waste gas but wont give other kfc my money after this experience at the little creek location. please bring the old kfc style back!
Thomas Whisnant
Terrible/waste of money!! Ordered a 4 piece meal, w/mashed potatoes&gravy, biscuits, with a side of cole slaw. No mashed potatoes and gravy, the chicken was terrible. The chicken appeared to of been cooked twice and with rancid oil.
Kitrina Budyach
Madison Peachock is the best worker ever she made sure my food was right and has an amazing personality, I will only eat here when she is working, give this girl a raise!
They were so rude didnt care about any coustmers just they were busy gave me food that sat waiting for 15 mins. I adked for my money back because i didnt want old food and the manger ingored me untill i got loud . tamura you are rude and disrespectful didnt want to give me a receipt ishe walked away i had to take my receipt my self and she tried to grab it back. Every time we go to the store at 5points it is a bad experience. Never again!
Sometimes the fried chicken is very salty, sometimes it tasteless
The food was great and the customer service was fantastic as well. Austin was very kind and helpful in getting my order correct. 10/10 would recommend.
Food was not that great however service was very good by a nice man named Austin who was polite and seemed very happy to be there
The Manger Banning, Vanning! whatever his name is was rude and unprofessional he doesnt know how to properly count and pack an order.I called back and told him he shorted me on my order and he wanted to go back and forth with me.Someone needs a refresher on customer service and care and while your at it multicultural training as well.That will be the last time I will ever make a purchase from that store!
There was this nice gentleman named Austin who helped me with my order quickly and also got it to me extremely fast
I went through the drive thru....after ordering as I approached the window the cashier informed me KFC was out of parts of chicken that's comes with the combo I ordered.I let him know any substitute will do as long as I didn't have to pay extra. I was thanked with a smile and received my food pretty quick. Drove off .Three stop lights later checked my food..mac n cheese missing. Hey but my Coleslaw was there. Wait no eating utensils. Has to get back in drive thru line ?
Staff was pleasant and accurate. They got our order correct. I give the staff five stars the food three. The colonel's chicken has declined on quality. But again, cudos to the staff. Very nice and helpful.
Always Hot.
Chicken not very good, mashed potatoes had unmixed clumpy powder spot. Not good location. The moticello location it much better.
Restaurantji Recommends
Ran out of chicken. Not the first time
Slow slow slow! I was told there was a 13 minute wait which I had no problem with. However I ended up waiting 30 minutes. Never again!
if i didnt have to give it a star on yelp review to give a review i wouldn't this place need to be closed down.....the food is just gross the chicken is definitely redipped, biscuits dried up & hard, cole slaw put into the box, with the redipped chicken so it was hot!!!! oh and my chicken leg was missing apart of the meat somehow i dont know if someone ate it...or it fell off in the redipped grease bath the breast & thighs were a grease ball... let me not forget to mention the service.... from the workers in the front line was loud and full of drama with no work shirt and no hat or name tag or being that none of them had on a mandated mask during this time of covid19...please close this place down or get rid of the whole lazy team!!!!!!the sad thing is i wasn't surprised to see all of the other bad reviews i just knew their behavior couldn't have been something new for them...it was a waste of money for my family of 4! major loss of appetite for all items 6.12.2020 around lunch time serving hours. would have brought it back but the drive back to the area were i got it from was to far to waste gas but wont give other kfc my money after this experience at the little creek location. please bring the old kfc style back!
Terrible/waste of money!! Ordered a 4 piece meal, w/mashed potatoes&gravy, biscuits, with a side of cole slaw. No mashed potatoes and gravy, the chicken was terrible. The chicken appeared to of been cooked twice and with rancid oil.
Madison Peachock is the best worker ever she made sure my food was right and has an amazing personality, I will only eat here when she is working, give this girl a raise!