McDonald's
9635 Duffys Ln, Norfolk
(757) 583-9015
Recent Reviews
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Slowest and most inconsistent McDonalds in the area.
Atmosphere: 2
Food: 2
Service: 2
just go to the burger king, this place is trifling
Atmosphere: 1
Food: 1
Service: 1
Best McDonald's I've had in a long time! Everything was fresh, hot and juicy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, French Fries, Quarter Pounder Hamburger
Had a rough experience here. The staff are complainers… plain and simple. I was there 30 minutes before closing, and I could hear the chefs in the background yelling about the various orders they had to cook. Then the cashier complained to ME about the chefs, other customers, and just her life in general.
Hey that’s cool, can I just have my food tho?
Atmosphere: 1
Food: 4
Service: 2
Is everyone in this building high? They cant get your order right with your reciept in their hand.
Atmosphere: 1
Food: 1
Service: 1
Been here 2 times both times terrible service hopefully gets better
Atmosphere: 1
Food: 1
Service: 1
Service always slow. No matter drive through curbside .go in. Fast food is not fast here
Atmosphere: 1
Food: 5
Service: 1
Worst McDonald’s, fight between employees breaking out, wait for 30 minutes trying to talk to employee and all just ignore me, terrible I mean terrible service.
Atmosphere: 1
Food: 1
Service: 1
They don’t care, it’s that simple.
Atmosphere: 3
Food: 3
Service: 2
This mcdonald's has the worst service of any mcdonald's i've ever been to. They have consistent poor customer service. They are slow. They are unfriendly. There is a ridiculous wait if you want to order at the counter. I was in there one day the lady was handed her bag, she asked if her sauce was in the bag. She was told yes. She pulled all her food out and checked, but there was none. She waited a long time before the woman came back to the counter. She said she didn't have sauce in the bag. The woman at the counter told her she needed to wait. And then asked me for my order. I told her, the other customer's food is getting cold, please wait on her first so she can go eat her meal. That's common sense. But the staff is not trained to interact properly with customers. Today I went in there and ordered my meal. She gave me a soda but not a straw, which they normally do give me with the soda. I walked over to get a straw by the counter and I almost fell down. The other customers watched and showed great concern for me after they saw what happened. The mcdonald's employees showed zero concern. Not one ounce of concern. I didn't fall down but I did get hurt jerking around trying to keep from falling. There was a wet floor sign by the counter but not out towards where the
wet floors began. I moved it. An employee sitting in the dining area came around and moved the other wet sign over to the area where I slipped. She knew what happened. She thanked me for moving the other sign. But at no time did she show any concern whatsoever for me. I asked the lady for my receipt at the counter and I asked for the manager on duty. They refused to identify a manager on duty. They refused to give me a name for themselves or a manager. Another lady sitting in the dining area in uniform, probably the manager, Told the lady at the counter just to get my name and phone number. I said I want a name and phone number for the manager. She said no , you're not getting it. You didn't even fall down. I told her I already had a serious back injury and she's damn lucky I didn't fall down. I was hurt just by almost falling down. I will not ever go there again. One of the other customers at the counter, waiting to give an order, ever got his order taken. He finally left empty handed. Mcdonald's has gone down hill. I'm done with mcdonald's. Consistent quality food and great customer service are the two most important factors to running a restaurant. Mcdonald's is a fail. The one consistent thing throughout the restaurants I visit is their is bad customer service. Oceanview has the worst service.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Stop by after voting this morning around 6:15 and nobody was in the building or parking lot. Double check the location hours and was suppose to be open at 6:00 am. So when to the other side of the parking lot to BK.
Bad attention from women
Atmosphere: 1
Food: 2
Service: 1
These people do not care at all about filling orders correctly.
Atmosphere: 1
Food: 2
Service: 1
Uncooked meat unsalted fried bad service
They spend their time talking without answering or placing orders, the waiting time is incredible they have a dropper that they have not made fix for a long time they do not wear gloves the same cashier manipulates food and drinks and money
Atmosphere: 1
Food: 1
Service: 1
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