Moe's Southwest Grill
7550 Granby St, Norfolk
(757) 309-4294
Recent Reviews
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It was a great time
Atmosphere: 5
Food: 5
Service: 5
nobody in the store knows what's going on . Really surprised at poor service
Atmosphere: 1
Food: 1
Service: 1
I friggen love Moe's, great American Southwest food. I always choose Moe's over chipotle when the choice is available, no questions asked! Queso is ALWAYS worth the cost!
Atmosphere: 5
Food: 5
Service: 5
Doors are locked @6:40 even though they don’t close until 9. Highly disappointed in this first impression.
Big shout to Jessa (really amazing!), Isabel, and Nathan because they are amazing! Since Uber Eats delivery sucks and they stayed late to re-make my food after the delivery driver didn't deliver my food and I just want to get them their props. They're amazing and they deserve all the praise in the world. 🥰
Atmosphere: 5
Food: 5
Service: 5
Probably the worst moes I’ve ever been to. Ordered a steak bowl and the dude put literally 8 tiny pieces of steak on the bowl. The spoon wasn’t even full. Said it’s extra if you want another scoop. Chips were stale. Don’t waste your money or your time.
Atmosphere: 1
Food: 1
Service: 1
It was my first visit to this Moe’s location in about 3 years, and now I remember why I stopped going. Unfortunately, not much has changed — if anything, things have gotten worse.
I ordered a steak bowl and was shocked by how little food I received. The steak portion was the smallest I’ve ever seen in a bowl. I asked for queso, and the employee literally gave me such a pathetic amount. Every topping added to the bowl felt skimpy and disappointing. Also, know that there were upcharges for both the steak and queso.
When I expressed how frustrated I was, the employee just stared at me with no concern or attempt to address the issue. She could’ve at least notified a manager to speak with me, but she didn’t. I briefly spoke with the assistant manager when I was paying, but the experience was already ruined by then.
I understand inflation is real, but you can’t raise prices and shrink portions at the same time. It felt like I got scammed.
Save your money — just go across the street to Chipotle. Better food, better service, and better portions for the same price.
Atmosphere: 1
Food: 1
Service: 1
stagflation Hits again, and this time it’s with my quesadilla size. Moe’s has decided to shrink the size of their chicken clue quesadilla, and they must be stopped.
This almost criminal act must not be allowed to continue. If you continue to buy them at this tiny size, then you’re part of the problem. Corporate greed is out of control.
Atmosphere: 4
Food: 2
Service: 5
A little light on the meat. Clean location
Atmosphere: 5
Food: 4
Service: 5
Just experienced the most horrible customer service at the Wards Corner Moes. Had a take out order that was ordered in advance and they took an hour to give me the order. Awful experience- would not return to this Moes. Desperately in need of retraining.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We ordered a burrito and quesadilla, and were for the most part happy with what we had. They were made well, and were filling and tasty. Portions for everything are generous. The selection of beverages and salsa and dips at the salsa bar, was very much to our liking.
Ordered 2 meal kits. The boxes had no tortillas. The $16/ two gallons if sweet tea had no sugar. These things wouldn't have been a big deal but I could have went to a nice Mexican restaurant and had table side guacamole and desert for this price.
Food: 4
Service: 1
I didn't eat in store. Ordered online but was missing the salsa for the chips. But was great food still.
Food: 5
Service: 5
Recommended dishes: Homewrecker
Very rude Associate's need to learn how to talk to customers was rude from the very start soon as me and my husband walk through the door and every time you turn around they meat is burnt if you ask me I don't know why they even remodeled the building if I were you I wouldn't walk I would run away from this place not welcoming at all go to different location maybe better
Atmosphere: 1
Food: 1
Service: 1
Im coming back very good
Food: 5
Service: 5
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