Osaka Hibachi Express

191 W Ocean View Ave, Norfolk
(757) 480-5321

Recent Reviews

Peter Bice

Good food fast.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: S 4 Seaweed Salad

Luke Grischow

great take-out

Atmosphere: 5

Food: 5

Service: 5

Josefina Holder

I ordered the mixed grill (shrimp, streak, and chicken). It can’t with veggies. She made it spicy for and I loved it! They pile that plate up to the brim. It was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Sauce Yum Yum Sauce, Hibachi Chicken and Steak

T

Went in to order for the first time but couldn't get passed how rude the customer service was and ended up not ordering and just walking out.

Atmosphere: 1

Food: 1

Service: 1

S369 Tesla

This place deserves more stars because they have good sushi rolls and miso soup .

Bagwell K.

The food was good but the customer service, on the other hand, was another story. On my last visit, I asked for spicy mayo and it seemed to be a bit of a tuff request for some reason. Being a sushi restaurant, you would expect it to be offered with all sushi dishes. I return home and my fiancée tells me that it was actually some type of buffalo sauce, not spicy mayo. Upon my latest visit "today", I asked again for spicy mayo. This time I got an eye roll and a loud huff. I responded by asking if my request was a hassle or problem and got a reply from Oh my God. At this point, I'm in total confusion as to why this is such a big deal. She then aggressively pulls out a sauce container and slams it on the counter, then yells 25 sent 25 sent lol had to throw that in there. As she started to pour the sauce, I saw that it was the same sauce that I received on my last visit and asked if it was spicy mayo. She then screams that it's some special "homemade spicy mayo". I got home and, once again, it wasn't spicy mayo. My fiancée never had a problem when she personally goes in to pick up the order, but for some reason, she gives me the most difficult time. Before I walked out, I blessed her with a few blissful words, making sure I made her feel as belittled and idiotic as I could. For reference, it's the older lady. I believe she's the owner. She's always there lol.

Sarah K.

The chicken hibachi was really good. The yum yum wasn't my favorite (personal taste) but the rice also didn't need it unlike a lot of other places. The zucchini was definitely my favorite vegetable in the meal. And they gave plenty of food so it was a good value. They were super fast after I ordered, but I asked for only some of the veggies and there were a few stray mushrooms (not a huge deal).

Leslie T.

You get a good deal for what you pay, I ended up eating this for lunch and the leftovers for dinner. This place is also convenient for those who work on Naval Station Norfolk- especially the air side of the base. I give this four stars because the chicken has some pretty substantial char pieces that took away from the taste of everything else. Will eat here again- our office likes to do group orders here.

Russell Dotson

This ain’t it man, it looks okay but it’s not good what so ever, the chicken is super dry and nothing has

Genevieve Weaver

I absolutely appreciate the quality, amount, speediness and price of this local joint.Plenty of big pieces of chicken, plenty of steak bites and vegetables in this steak chicken hibachi combo. Food was hot and ready at the exact wait time they gave.Have to mention that my interactions with the woman who works there is always friendly.

1 23

The California roll is what I like to get great value miso souo and side salad are incredibly low priced I always feel like I get a good value with there sushi items . Plus the entertainment from people walking by can be kind of funny sometimes !

Robert A Webber

Let me explain! First I ordered chicken and shrimp by mistake. Just to arrive in time to change it into another mistake steak and shrimp. So I sucked it up and paid for it, told them to eat it or give it away. I ordered steak and chicken which came out perfect. They tried to refund me and I told them I made the mistake. They refused the refund and I put it in their tip jar. Yall earned this! Thank you for going above and beyond.

937mkc

Can you AT LEAST put the shot in the bag where it DOES NOT LEAK!! Service was awful.. rude front desk who GLADLY took my money! Bit had stiff leaking all the way home! And then say on my cat so I could grab other stuff .. leaked all over my outside of car. Absolutely ridiculous!! If you don’t care .. then don’t be in business in this country! Bottom line is the people SUPPORT you .. don’t mess (had to make it clean) with that!!

Tyler

Their son tried to smack my phone out of hand and smacked me in face. This is all because I asked for refund.

B P

OK, it’s 2023 now. Time to open up those doors for customers. Sick of having to stand outside the door in the cold, talking through a baby monitor when I pick up DoorDash orders here. It was already getting ridiculous that they were still doing this a year ago. Good food, though.

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