Panera Bread

739 W 21st St, Norfolk
(757) 623-9669

Recent Reviews

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Debra Burrell

It is a good Panera.

Vegetarian options: Vegan options.

Dietary restrictions: It's name means bread. If you're a glutton for gluten, this is your vibe.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bakery

b “Sunshine” w

Food is great. Staff is kind and courteous, serving with a smile. The bathroom is in dire need of an upgrade for automatic flush as well as automatic hand washing. It was clean, but not sanitary. Please upgrade, it's time. I was here when they first opened. I am retired now and from time to time stop by.

Atmosphere: 2

Food: 5

Service: 5

Roberto Lovick

A wonderful customer experience. And menu.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Brownie, Croissants, Broccoli Cheddar Soup, Candy Cookie, Grilled Cheese, Chocolate Chipper Cookie, Green Goddess Chicken Cobb Salad, Bakery, Green Goddess Cobb Salad with Chicken, Sourdough Bread Bowl, Chocolate Chipper Cookie 4-Pack, Cinnamon Crunch Bagel, Kitchen Sink Cookie, Blueberry Muffin, Fuji Apple Chicken Salad, Fuji Apple Salad, Roasted Turkey Apple & Cheddar Sandwich, Chocolate Croissant, Margherita Pizza, Apple

X “Chaotic Nomad” X

Unwashed tables, smells like death, and almost no meat on an 18 dollar sandwich.

Atmosphere: 1

Food: 1

Service: 1

Simon Kelly

Server was either spaced out or was a trainee without a trainer because she took forever.

Atmosphere: 3

Food: 5

Service: 2

Brenda Wells

My order was incorrect and the manager on duty did not apologize. She did not care. Never goi g back

Atmosphere: 1

Food: 1

Service: 1

Sean Dewey

Great bagels with cream cheese. No lox, though. Sad face!

Atmosphere: 5

Food: 5

Service: 5

sweet jones

They only speak to certain customers

Atmosphere: 3

Food: 4

Service: 1

Brittany Howard

It took me way too long to find out that Panera is actually way too good. The bread is fresh, so delicious, and the chicken sandwiches are amazing!! It is pricey though, as a half sandwich costs as much as a full sandwich from other places. But the quality matches the cost.

Atmosphere: 5

Food: 5

Service: 5

Greg Baker

I love, love, love their customer service! They are wonderful and the food is always good.

Vegetarian options: Always tasty!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll, Broccoli Cheddar Soup, Grilled Cheese, Bakery, Cinnamon Crunch Bagel, Baker's Dozen Bagels

Dee taylor

I asked for a tuna sandwich with no tomatoes and extra tuna....got light tuna and about 5 tomatoe slices???. Check your food b4 you leave.

Atmosphere: 3

Food: 2

Service: 2

Donald atkinson jr

Went to my local Panera Bread a place I've driven past countless times. I had an opportunity to go and I found out it was a pretty relaxed place. Touch screens to place order (which I've been seeing a lot lately) no one really bothers you, you seat yourself, they have plenty of outlets for you to charge while you eat. Your order comes with a table buzzer, the buzzer goes off when your food is ready and you go to the counter to go pick it up. It's ultimately self-serve so you can rate yourself under the service portion. Relax, charge your devices and be left alone to enjoy your meal. I had the grill cheese (my son ordered) and a smoothie and a brownie. The second time was a club sandwich. Both sandwiches were good and I learned about rosemary bread which was used for the club. I like the idea of being greeted and left alone, if you feel the same Panera Bread just might be your spot.

Atmosphere: 5

Food: 4

Service: 3

Bianca R

Very nice staff! I was charging my car today & was hungry around lunch time & I wanted something light so I walked across the street to Panera. I ordered my food & my food ( turkey & cheddar sandwich with chicken wild rice soup value meal ) was ready in no time. It wad very clean as well. I cannot remember the name of everyone I saw but everyone was amazing! The gentleman at the pick up area even made sure everything was in my bag! It was the first time a manager (Melik) at Panera spoke in my experience so that was very welcoming & warm. Thanks again Panera!

Atmosphere: 5

Food: 5

Service: 5

Jimi Holley

I needed a quick snack so I saw a Panera and smiled. Best Mac n Cheese ever and I’m a Mac and cheese snob for sure. I had a half a tuna sandwich and a fountain drink which I always mix different flavors to make a custom treat. Less the $25 with tip, ready in 10 minutes. Me encanta Panera !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Sandwich and Soup Mac

Freida Afshar

The atmosphere n service was nice but the portion of food was very little for the price that I paid. I was still hungry when I left.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich and Soup Mac

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