Panera Bread

739 W 21st St, Norfolk
(757) 623-9669

Recent Reviews

Shelley Freidank

Really disappointed with the new menu and removing the Napa Valley chicken salad sandwich. Won’t be ordering from here again. Hello Taste

Atmosphere: 3

Food: 2

Service: 3

Leola8196 Leola

I purchased the cookies they are so good

Atmosphere: 5

Food: 5

Service: 5

RBSN RADIO

Nice, soups are so delicious and the bread is such a great complement. April is here and a new menu is going to be served. Sandwiches are out of this world

Atmosphere: 2

Food: 4

Service: 4

Sean Gilbert

This is the most consistent Panera i’ve ever been to. Over the course of the last 5 years I have consistently not received what I ordered. Every order has been something directly from the menu with no customized options….I always think, well its been a while maybe they’ve improved. They haven’t, so I suppose I can only blame myself. Don’t order from this Panera unless you plan to eat there; or hey, be like me and get the wrong order each and every time.

Atmosphere: 3

Food: 1

Service: 1

Michael Carwile

I really enjoyed the buy 2 meal with turkey chili and chicken melt on sourdough bread. Ordering was easy (with a person because I don't have the app), and the food came out quickly. The place wasn't busy around 5:15, and the fireplace was cozy! The 2 other folks I was with and I all enjoyed our experience here!

Atmosphere: 5

Food: 5

Service: 5

Brandon Lee

Nice people, but the one time I tipped on a mobile order for an order I got normally without tipping, it ended up taking longer than any other time, the restaurant wasn’t that busy, and it was a cookie 4 pack. Whilst waiting to get my 4 pack, a walk-in came in and bought a bunch of cookies and almost took most of the ones I wanted. Luckily, the tall white girl at the counter had known there was an order for 4 of them to-go and didn’t allow it (which was surprising because the young men that work there don’t care and will sell your cookies to a walk in even if you put a To go order in before that walk in).That being said, a young black woman with colored dreads ended up getting mad at the tall white girl for this reason, and scolded her for no other reason outside of the young black girl was caught chit chatting in the back too much and almost messed up my order by allowing a customer 10 minutes after my mobile order almost take product I paid for in advance because of her talking and lack of paying attention.I sat there and waited 10 minutes for this gal to stop talking (there was one order ahead of me and others were already working on it) and grab 4 cookies, to then scold someone else for not reminding them to do their own job. I’m a very easy going man, and I honestly couldn’t care less that it took 10 minutes for her to grab cookies, but I extremely care she decided to take out her lack of awareness on a new hire. Totally unprofessional.

Atmosphere: 4

Food: 4

Service: 4

Tomah Robinson

Couldn't get the app to act right on a promotion, but management stepped in to help. I appreciated that greatly. Not sure if I like the changes to the Apple Fuji

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Creamy Tomato Soup, Broccoli Cheddar Soup, Bakery

Sharon-Lee Smith

It's your typical Panera!

Atmosphere: 3

Food: 3

Service: 3

Theresa Reynolds

Turkey Chilli is always good. ? service is always good ?. I always grab my food to go, however I know there is free wifi.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette

Ahne

THEY WERE SO HELPFUL I WAS GETTING MY BIRTHDAY TREAT BUT IT DIDNT LOAD PN MY ACCOUNT AND THEY GAVE ME A NUMBER TO HELP AND EVERYTHING I LOEV IT THERE ALL THE

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chocolate Chipper Cookie, Croissant, Bakery, Cinnamon Crunch Bagel, Pumpkin Muffin, Kitchen Sink Cookie, Panera Cookie Varieties

Jessica Grace Kelley

Good place for a quick lunch and great service. Amanda is lovely!

Atmosphere: 5

Food: 4

Service: 5

Nicky S.

Super friendly service when we placed our order at the counter. We sat by the fireplace because it was a very cold day in November. Our food order was ready within minutes. My only complaint is that the restaurant felt like it had absolutely no heat on at all. It was freezing and pretty uncomfortable to linger and enjoy because of the cold temperature inside. Other than that, our service and food were great.

Callie Camp

The team here is seriously the best! I had a tiny problem with a delivery order and they went above and beyond to fix it. They were so kind and generous. <3

Food: 5

Service: 5

Christi Coffey

Service was cheerful, food (soup & 1/2 a sandwich + piece of baguette) delish and affordable, comfy and not noisy. BEST: could stay as long as we liked.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette, Creamy Tomato Soup

JC Mays

I looked it up, If the bagels proof too much, they'll deflate in the water bath.Bagel top, I guess ? ?. Thinnest slice of bagel. I have ever seen ?. ? I do like the amount of toasted it is. It's hard to find a good toasted bagel. I want the roast beef sandwich or roast turkey with ? bacon and avocado ? but wasn't on the menu ? ?

Atmosphere: 3

Food: 3

Service: 3

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