Subway

1901 Colley Ave, Norfolk
(757) 622-6200

Recent Reviews

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Langley Peterson

the guys are awesome! this one is worth going out of the way for

Atmosphere: 5

Food: 5

Service: 5

Fern (Fern)

The staff hung up on me

Brandon Cruz

I ordered the Hot honey footlong pick up, and the thing they put on my sub was the chicken and the sauce, this never happened to me before in any other subway, I really don't recommend this place

Alex Heisler

They didn't want to honor my coupon

Atmosphere: 2

Food: 2

Service: 2

Darteka Lewis-Pugh

Best subway I’ve ever experienced. Customer service is great. Portions are great. Vegetables are fresh. Bread was toasted to perfection 🤤. I will be making this my Subway 😂…stay tuned for updates

Atmosphere: 5

Food: 5

Service: 5

Derrick Bailey

Burnt Toast after i told not to toast for long. Jerk…Coukdnt even fold bread at the end because it was too burned

Atmosphere: 2

Food: 1

Service: 1

Tracy Harmer

HORRIBLE service, treated my girlfriend horribly when she went to pick up my order. Don’t go to this subway ever, go anywhere else

Atmosphere: 1

Food: 1

Service: 1

Tatyana Driver

Why are they covering the meat???...... They legit threw my sandwich together. NEVER GOING TO THIS ONE AGAIN.

Atmosphere: 1

Food: 1

Service: 1

Melanie L McDaniel

Best seasoned seafood I’ve had so far in this area !! ??

Atmosphere: 5

Food: 5

Service: 5

Phillip Kerley

Coming from someone who worked at a penny pinching restaurant, this place is VERY obviously pinching pennies, potentially at the cost of their customers. First off, they have a big metal sheet that conveniently covers their meat/cheese section to where you can’t see. I first assumed this was so that they could give you less portion without you being able to see. Then we get to the vegetables and I had to opt for spinach because the lettuce was straight up brown and way past needing to be thrown out. Same with the tomatoes. When I realized that THIS is the section they choose you allow you to see, I realized they’re intentionally hiding the meat/ cheese because it’s most likely also gone bad. Another tell-tale sign of penny pinching is that they only used half a sticker to wrap my sub (photo included for context) which I know is something very small to complain about, but if you can’t even afford to give me a full sticker, what else are you hiding/being cheap about? Then they have the audacity to ask for a tip as if they’re not paid hourly wage smh

Atmosphere: 1

Food: 1

Service: 1

Thomas Dempsey

I placed an order online for two foot- long, steak and cheese subs, and went into to pick it up; I got the order and went home. When I got home I noticed the sandwiches were not the way I made them. Mine had the default toppings on it (which shouldn't not have been because I had saved the sandwich as a favorite on the app, and only had to hit a button to add it to cart as I had previously done dozens of times before); the other sandwich was missing provolone. When I went to the store to point this out, a worker emerged from the back immediately defensive in tone and body language to confront me. I had pointed out a sandwich was missing provolone, and he said, "no you did not order provolone". Looking at my receipt online I did, but in the store the circumstances had me flustered and uncomfortable so I say, "I guess it doesn't". I point out that my sandwich is not the way I had put it in on the app, but he said "I just made what the receipt said, what do you want me to do?" Which is true, so I said to him "I understand that, but there was an app error so can you remake the sandwiches?" He was stubborn despite my elaboration, "No I can't, so what do want me to do ?" Im not really sure what other solution he wanted out of me other than to turn around and leave, but I had comeback with "I paid for two sandwiches I am not going to eat, what do YOU want ME TO DO as a customer?" He explained his boss was watching, but magically was able to give me a correctly made 6 inch sub, 1/4th of what I originally ordered. All of this happened while his co-worker smiled and laughed with him. To put icing on this cake, I had used my points I had been saving for months and I feel like I wasted it. My long term faith in subway as a brand has been tarnished because it seems like there's too many chiefs and the chain lacks consistency. This is not my home subway, so I'm more akin to more accomodating and understanding customer service. It seems to work with other nationwide chains, so I thought subway should be no different. I am wrong, each subway is a different experience for better or for worse.

Michelle Williams

Every time I go to this Subway it’s always a problem. They don’t understand English & the portion sizes are extremely small. I chicken protein bowl with 1/2 scoop of chicken- not worth $14:00.I asked why it was so small & he didn’t understand what I was asking. I go to other Subways frequently & the portions are far bigger & they speak English. I’ll drive 20 minutes next time before I was 2 minutes from my house.

Atmosphere: 1

Food: 1

Service: 1

tina armstrong

When first walked in manager lady fussing at other worker. She just wanted to take over everything. The worker was in process making sandwiches she came took over wasn’t listening. It was alot if confusion because if her. I want go to that 1 again because can’t see the meat

Atmosphere: 2

Food: 3

Service: 2

Leilianis Irigoyen

The new manager khan was really sweet and had excellent food

Atmosphere: 5

Food: 5

Service: 5

Valisha Warren

My daughter loves

Atmosphere: 5

Food: 5

Service: 5

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