Gave me super old fries they were hard as a rock I couldn’t even squeeze them. gave me the wrong change and when asked about it he had to come out his pocket for my change . Waited at window for 15 min and then another 10 at the window just for my food mind you we ordered 2 regular nacho fries and one cheese quesadilla… HORRIBLE NEED TO BE SHUT DOWN.
Atmosphere: 1
Food: 1
Service: 1
Shay Turner
Workers in the drive thru absolutely have no sense of urgency or care in the world!!!!!!
Atmosphere: 1
Service: 1
Travis Lawler
Do not go to any fast food place in this area.
Atmosphere: 1
Food: 1
Service: 1
jennifer oraczewski
My experience could have been excellent if customer service was better! The cashier Lamonica rushed me through my whole order and then made a rude “god damn” comment once i was through with it maybe not realizing i was still at the drive thru which I didn’t appreciate very much. I had a large order for my family which I feel should mean well for a business but apparently it just means we are big. I guess money and kindness isn't the purpose and instead the point is to rush and fat shame your customers.
Atmosphere: 1
Food: 4
Service: 1
Christopher Kinnard
Horrible service, Line took forever, 10 minutes per person in line smh.
Atmosphere: 1
Food: 4
Service: 1
m1l3s1
Never even got my food , wasted an entire lunch break waiting after paying.
Service: 1
Iran Parker
music fun views great history
Atmosphere: 4
Food: 4
Service: 4
AINT IT MAN
This is the worst kfc taco bell in norfolk va it should be closed down they drive thru is never running at 💯 the young girls are just infected with attitudes if u don't have a half hours to seat and wait in the drive thru go else where and the inside is just as bad the cashier is always doing other shit then taking orders and cleaning they never fully staffed just unprofessional as it can be just terrible
TyAsia Thurman
Very disappointed with this Taco Bell/KFC location. My younger sisters and I came by on Saturday, May 10th around 2:57pm PM hoping to grab food. The sign on the door said they would reopen at 3:00 PM, so we waited patiently outside. A man inside saw us, said nothing, we thought nothing of it, since we were just minutes away from opening. But 3 PM came and went. Doors stayed locked. Drive-thru stayed down. I knocked, hoping someone would at least acknowledge us. Eventually, a woman appeared behind the counter holding a bag. I tried to explain through the door that we had a DoorDash pickup order and just wanted to cancel it. She simply said, “we’re closed,” and when I asked again about canceling the order, she looked visibly frustrated and walked away. No one else came to speak with us or offer any help. We weren’t rude, just extremely confused and trying to sort out the situation. But instead of communication or basic courtesy, we were ignored. I believe this inconvenient situation could’ve been avoided, if the store had followed their posted hours or even just acknowledged us with some clarity. Very Disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Jami Treadwell
Been to this location 3 different times and each time I'm disappointed. Each time my hard tacos were soggy and broken all apart, the tortillas are dry/hard and falling apart when trying to hold a burrito, the refried beans are so dry and clumpy you nearly choke trying to swallow. The workers aren't terrible but definitely seem like the hate this place and sound miserable.
SLOW SERVICE RAN OUT OF EXTRA CRISPY CHICKEN ? BAD MANAGEMENT
Atmosphere: 3
Food: 3
Service: 3
Kennedy Alston
Any time I try to come to this location, either the system is down so they aren’t taking orders, or I have to go inside to order. For this visit in particular today, I was told to pull in a parking spot and waited 20 minutes to get 4 tacos. If they didn’t already take my payment I would have left. I’m afraid that if I ask for a refund, that will take even longer!!! It’s ALWAYS something with this location & it’s been like this since I moved to this area 4 years ago. DO BETTER KFC/TACO BELL
Atmosphere: 1
Food: 1
Service: 1
Dylan Phillips
Cold chicken. Long ass wait. Not even busy.i was trying to get some tacos and the only one inside. 30min+ wait
Atmosphere: 1
Food: 1
Service: 1
Dn Grne
I went inside because after being asked to pull over to wait for my order through the drive-thru, it was taking a significant amount of time to receive an order, so I wanted to cancel the order. The attendee was holding my order back as they awaited the rest of the orders for the other two cars so they would only have to go out once. My order was wrong.
Gave me super old fries they were hard as a rock I couldn’t even squeeze them. gave me the wrong change and when asked about it he had to come out his pocket for my change . Waited at window for 15 min and then another 10 at the window just for my food mind you we ordered 2 regular nacho fries and one cheese quesadilla… HORRIBLE NEED TO BE SHUT DOWN.
Atmosphere: 1
Food: 1
Service: 1
Workers in the drive thru absolutely have no sense of urgency or care in the world!!!!!!
Atmosphere: 1
Service: 1
Do not go to any fast food place in this area.
Atmosphere: 1
Food: 1
Service: 1
My experience could have been excellent if customer service was better! The cashier Lamonica rushed me through my whole order and then made a rude “god damn” comment once i was through with it maybe not realizing i was still at the drive thru which I didn’t appreciate very much. I had a large order for my family which I feel should mean well for a business but apparently it just means we are big. I guess money and kindness isn't the purpose and instead the point is to rush and fat shame your customers.
Atmosphere: 1
Food: 4
Service: 1
Horrible service, Line took forever, 10 minutes per person in line smh.
Atmosphere: 1
Food: 4
Service: 1
Never even got my food , wasted an entire lunch break waiting after paying.
Service: 1
music fun views great history
Atmosphere: 4
Food: 4
Service: 4
This is the worst kfc taco bell in norfolk va it should be closed down they drive thru is never running at 💯 the young girls are just infected with attitudes if u don't have a half hours to seat and wait in the drive thru go else where and the inside is just as bad the cashier is always doing other shit then taking orders and cleaning they never fully staffed just unprofessional as it can be just terrible
Very disappointed with this Taco Bell/KFC location. My younger sisters and I came by on Saturday, May 10th around 2:57pm PM hoping to grab food. The sign on the door said they would reopen at 3:00 PM, so we waited patiently outside. A man inside saw us, said nothing, we thought nothing of it, since we were just minutes away from opening. But 3 PM came and went. Doors stayed locked. Drive-thru stayed down. I knocked, hoping someone would at least acknowledge us. Eventually, a woman appeared behind the counter holding a bag. I tried to explain through the door that we had a DoorDash pickup order and just wanted to cancel it. She simply said, “we’re closed,” and when I asked again about canceling the order, she looked visibly frustrated and walked away. No one else came to speak with us or offer any help. We weren’t rude, just extremely confused and trying to sort out the situation. But instead of communication or basic courtesy, we were ignored. I believe this inconvenient situation could’ve been avoided, if the store had followed their posted hours or even just acknowledged us with some clarity. Very Disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Been to this location 3 different times and each time I'm disappointed. Each time my hard tacos were soggy and broken all apart, the tortillas are dry/hard and falling apart when trying to hold a burrito, the refried beans are so dry and clumpy you nearly choke trying to swallow. The workers aren't terrible but definitely seem like the hate this place and sound miserable.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
SLOW SERVICE RAN OUT OF EXTRA CRISPY CHICKEN ? BAD MANAGEMENT
Atmosphere: 3
Food: 3
Service: 3
Any time I try to come to this location, either the system is down so they aren’t taking orders, or I have to go inside to order. For this visit in particular today, I was told to pull in a parking spot and waited 20 minutes to get 4 tacos. If they didn’t already take my payment I would have left. I’m afraid that if I ask for a refund, that will take even longer!!! It’s ALWAYS something with this location & it’s been like this since I moved to this area 4 years ago. DO BETTER KFC/TACO BELL
Atmosphere: 1
Food: 1
Service: 1
Cold chicken. Long ass wait. Not even busy.i was trying to get some tacos and the only one inside. 30min+ wait
Atmosphere: 1
Food: 1
Service: 1
I went inside because after being asked to pull over to wait for my order through the drive-thru, it was taking a significant amount of time to receive an order, so I wanted to cancel the order. The attendee was holding my order back as they awaited the rest of the orders for the other two cars so they would only have to go out once. My order was wrong.
Atmosphere: 4
Food: 3
Service: 3
Always Love their chicken
Atmosphere: 5
Food: 5
Service: 5
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